Manager Marketing & Business Development - Finance
DLA Piper
Client Account Manager
TrustEngine
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor from onboarding to ongoing success.
- Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and expansion.
- Conduct regular business reviews to assess customer health and proactively uncover expansion opportunities.
- Achieve assigned revenue targets by identifying and pursuing upselling, cross-selling, and renewal opportunities.
- Monitor customer health, identify risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue.
- Provide ongoing support and guidance to customers to ensure full utilization of TrustEngine solutions.
- Analyze customer data to understand product usage, identify improvements, and drive adoption of TrustEngine products by LOs.
- Develop and present data-driven recommendations to optimize customers' business processes and maximize value.
- Collaborate with Marketing, Sales, Product, and Support to convey customer needs and achieve revenue and growth goals.
Requirements
- Proven ability to build and maintain strong, long-term relationships with key client stakeholders.
- Experience leading and developing onboarding.
- Executing and contributing to playbooks.
- Demonstrated experience in driving revenue growth through upselling, cross-selling, and renewals.
- Ability to develop and execute strategic account plans to maximize customer lifetime value.
- Strong commitment to ensuring customer satisfaction and achieving desired outcomes.
- Proficiency in analyzing customer data and providing data-driven recommendations.
- Ability to quickly learn and effectively communicate the value of TrustEngine solutions.
- Excellent communication and collaboration skills to work effectively with internal teams.
