Senior Manager, Corporate Payroll
Qurate Retail Group
Retirement Plan Payroll Consultant I
TruStage
full-time
Posted on:
Location: Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $62,000 - $93,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide expertise and guidance in the reporting of payroll information for several different retirement plan types
- Act as an advocate for all TruStage clients representing their needs by listening to their concerns
- Create an environment of excellent customer service with external and internal clients
- Meet or exceed the written Service Level we state to our clients and providing timely assistance to help support our clients
- Serve as help to external clients and internal colleagues in a clear and positive manner
- Provide face to face assistance on camera daily during conference calls and team meetings
- Share knowledge and provide feedback to continue efficiencies within the role
- Continue to learn with a positive attitude and know when to ask for help
- The ability to multi-task in handling several phone calls, email correspondence, meetings, and system capabilities
- Meet deadlines by coming to work timely and strong work ethic
- The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time
Requirements
- Bachelor's degree in Business or Insurance or equivalent trade-off in related professional work experience
- 4 years of retirement plan experience
- Demonstrated knowledge of retirement plan administration concepts, policies and procedures
- Demonstration of effective presentation, oral and written communication skills
- Demonstration of effective interpersonal and customer focused skills
- Demonstration of effective analytical, organizational and planning skills
- Demonstration of effective leadership skills
- Completed RPF
- Complete DC-1 and DC-2 to achieve QKA
- A resume is required to apply
