AI Training Specialist
Rossum
PythonSQL
Onboarding and Training Specialist
Troop
contract
Posted on:
Origin: • 🇿🇦 South Africa
Visit company websiteSalary
💰 $2,500 - $3,500 per month
Job Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Lead customer onboarding and training sessions (1:1 and group).
- Run workshops and learning cohorts to help clients master the platform.
- Create simple guides and playbooks to support customer adoption.
- Work closely with marketing teams to ensure smooth setup and growth.
- Translate technical processes into clear, easy-to-follow steps for non-technical users.
Requirements
- Experience in customer success, onboarding, training, or marketing operations.
- Strong communication skills and confidence in client-facing environments.
- Comfortable explaining technical workflows in simple terms.
- Hands-on with SQL and Python (required).
- Understanding of marketing processes, SEO, or content creation is a plus.
- Someone who enjoys teaching, enabling, and helping others succeed.
- Experience leading client-facing training, onboarding, or workshop sessions (preferred).
