Data Analyst

• Own and prioritize the analytics request pipeline, ensuring high-quality outputs.
• Build and maintain reporting frameworks and dashboards (primarily in Looker) to enable self-serve analytics across teams.
• Conduct performance tracking and present insights to leadership on a weekly, monthly, and quarterly basis.
• Partner with cross-functional teams on A/B testing, forecasting, and ad hoc analyses.
• Lead deep dives into acquisition, retention, merchandising, and CX performance to uncover opportunities and risks.
• Define and document key business metrics, ensuring consistency across reporting.
• Document analytical approaches, data definitions, and processes to improve repeatability and knowledge sharing.
• Collaborate with the Director on data governance, data quality, and stack improvements.
• Own analyses from ideation through delivery, including scoping, building, and documenting methodologies to ensure repeatability and clarity.

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