Blueland

Business Operations

• Lead special projects end-to-end with full ownership and autonomy, and support the Chief of Staff on broader initiatives as needed
• Drive organizational efficiency, health, and team performance initiatives — identifying gaps and designing systems to address them
• Own cross-functional strategy and insights projects from scoping through synthesis and executive recommendation
• Support board preparation, OKR reviews, and recurring leadership cadences, ensuring the CEO and leadership team are consistently prepared and aligned
• Identify operational gaps across the business and develop structured solutions to address them
• Lead and support cross-functional initiatives, providing structure, momentum, and clear ownership at each stage
• Serve as a connective resource across teams, ensuring critical priorities and dependencies are tracked and followed through
• Identify opportunities to integrate AI and emerging tools into existing workflows — and lead implementation directly, not just the recommendation
• Manage CEO administrative operations including inbox and calendar management, ensuring her time and attention are protected and well-allocated
• Establish and continuously improve processes within the Office of the CEO to support both the CEO and the broader leadership team
• Maintain sufficient organizational context to anticipate needs and proactively reduce the CEO's operational load

Senior Manager, Special Projects, Business Operations