Rossum

AI Training Specialist

Rossum

full-time

Posted on:

Location: 🇵🇱 Poland

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Job Level

Junior

Tech Stack

PythonSQL

About the role

  • Analyze the structure and content of various document types to optimize AI training.
  • Review data captured by end-users to ensure accuracy and completeness.
  • Investigate and troubleshoot AI predictions to improve model performance.
  • Assess AI performance and prepare customer-friendly recommendations on annotation practices, workflow improvements, and efficiency gains.
  • Evaluate the automation level for specific customers and provide tailored recommendations on how to boost it.
  • Collaborate closely with AI research and product teams to identify areas for improving the AI models and overall system.
  • Assist the account team on all steps of the customer journey by providing support, guidance, and training to customers and colleagues on AI topics.
  • Communicate complex AI-related insights and solutions clearly to customers, ensuring they understand how to adjust processes for better results.
  • Bridge technical AI insights and real-world application to improve model accuracy and customer success.

Requirements

  • At least 1 year of experience as a technical consultant, data analyst, or in technical customer support for SaaS software
  • Highly developed analytical skills (about 60% of time analyzing and troubleshooting)
  • Strong customer-oriented mindset with clear, structured communication
  • Proficient in English (spoken and written)
  • Ability to work independently, juggle multiple tasks, and provide clear actionable insights to technical and non-technical users
  • Demonstrated interest in AI and machine learning technologies
  • Working knowledge of JSON (required)
  • Basic skills in SQL and Python (a plus)
  • Exposure to document processing or data annotation workflows (a bonus)
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