Trissential

Data Analyst

• Design, build, test, and validate advanced HubSpot reports and dashboards using Custom Report Builder
• Create reports leveraging datasets, custom properties, calculated fields, filters, and cross-object relationships
• Build reports using connective data sources where native object associations do not exist
• Apply measures and dimensions appropriately for scalable and reusable reporting
• Implement Custom Behavioral Events to track user actions across: Public-facing websites, Secure, role-based portals
• Select and justify the most effective data visualizations (bar, line, table, etc.) based on business context
• Apply filters for timeframes, lifecycle stages, pipelines, and campaign attribution
• Design dashboards that support: Cross-dashboard user journeys, Scenarios requiring multiple dashboards vs. consolidated views
• Implement consistent design and usability patterns to support self-service reporting adoption
• Demonstrate manual, user-selectable data refresh mechanisms between scheduled refreshes
• Advise when exporting HubSpot datasets to Microsoft Power BI Desktop is the most appropriate reporting solution
• Train organizational staff on: Report interpretation, Dashboard usage, Foundational reporting best practices

Data Analyst, Hubspot Reporting Expert

Database Administrator

• Administer and support Oracle, SQL Server, PostgreSQL, and MariaDB databases across production and non‑production environments
• Perform database builds, patching, upgrades, and configuration activities
• Execute backup, recovery, and business continuity strategies to ensure system resilience
• Conduct performance tuning and capacity planning for high‑availability environments
• Develop and maintain automation scripts using KornShell (Unix/Linux) and PowerShell (Windows)
• Monitor systems, respond to alerts, and resolve incidents through ServiceNow
• Participate in an on‑call rotation (every 4 weeks, 7‑day coverage)
• Collaborate closely with application teams, system administrators, and project stakeholders
• Support ongoing initiatives such as ADMS upgrades and capital infrastructure projects

Business Analyst

• Partner with cross-functional teams to analyze business needs, develop requirements, and produce clear, actionable documentation
• Break down epics and concepts into refined, high-quality user stories for both Traditional and Agile teams
• Conduct functional and non-functional requirements gathering, gap analysis, and validation
• Support product intake activities, including scoping, impact assessments, and feasibility discussions
• Collaborate across multiple portfolios to align business and technical stakeholders on priorities
• Evaluate system integrations, data flows, and application behavior to support solution design
• Work closely with developers, architects, product owners, and testing partners to ensure requirements clarity
• Provide analytical insights, troubleshoot ambiguous problem areas, and support solution recommendations

End User Services Business Analyst

Artificial Intelligence

• Build, activate, and sustain Copilot Champion and AI Ambassador networks
• Plan and manage logistics for AI community events, trainings, demos, and showcases
• Capture and amplify AI success stories (“hero stories”) through posts, videos, and internal communications
• Develop engaging content including newsletters, short videos, intranet posts, and internal campaigns
• Coach leaders and champions on activating AI adoption within their teams
• Moderate internal forums, respond to questions and feedback, and surface emerging needs
• Track adoption challenges and barriers, escalating insights to program leadership
• Use tools like SharePoint and Teams to publish content and manage community communications

AI Adoption Leader

AI Engineer

• Design and implement solutions using Microsoft Copilot Studio, Microsoft 365 Copilot, and Azure OpenAI
• Extend Copilot capabilities through custom engineering, including backend APIs and retrieval systems
• Build and maintain LLM-powered services that support Copilot extensions and standalone enterprise use cases
• Design and implement retrieval-augmented generation (RAG) pipelines, including:• Document ingestion and normalization
• Chunking, metadata, and embedding strategies
• Indexing using vector and hybrid search approaches
• Implement hybrid retrieval strategies (keyword + vector + reranking) for grounded AI outputs
• Integrate AI solutions with enterprise systems such as SharePoint, Microsoft Graph, SQL, and internal APIs
• Design systems with clear attention to:• Security and data access boundaries
• Reliability and failure handling
• Performance, latency, and cost efficiency in Azure
• Establish evaluation, monitoring, and quality metrics for Copilot and LLM-based systems
• Collaborate with client stakeholders to translate business needs into Copilot-first, extensible AI solutions

Senior AI Engineer – MS Copilot

QA Engineer

• Design, build, test, and validate advanced HubSpot reports and dashboards using Custom Report Builder
• Create reports leveraging datasets, custom properties, calculated fields, filters, and cross‑object relationships
• Build reports using connective data sources where native object associations do not exist
• Apply measures and dimensions appropriately for scalable and reusable reporting
• Implement Custom Behavioral Events to track user actions across: Public‑facing websites, Secure, role‑based portals
• Select and justify the most effective data visualizations (bar, line, table, etc.) based on business context
• Apply filters for timeframes, lifecycle stages, pipelines, and campaign attribution
• Design dashboards that support: Cross‑dashboard user journeys, Scenarios requiring multiple dashboards vs. consolidated views
• Implement consistent design and usability patterns to support self‑service reporting adoption
• Demonstrate manual, user‑selectable data refresh mechanisms between scheduled refreshes
• Advise when exporting HubSpot datasets to Microsoft Power BI Desktop is the most appropriate reporting solution
• Train organizational staff on: Report interpretation, Dashboard usage, Foundational reporting best practices

HubSpot Custom Report Designer, Developer, Tester, Trainer

Platform Engineer

• Design, build, and maintain ETL pipelines and workflows within Databricks
• Integrate forecast inputs from multiple internal data providers and teams
• Ensure reliable, secure, and scalable data flows across development, test, and production environments
• Support ingestion of non-standard and legacy data sources, including cleanup and standardization
• Manage code deployment using Git and DBX asset bundles
• Collaborate with platform engineering teams on data governance, security, and compliance
• Automate infrastructure provisioning, deployment, and monitoring across cloud and hybrid environments
• Troubleshoot platform and data pipeline issues across dev/test/QA/prod
• Act as a technical liaison between IT, analysts, data scientists, and business stakeholders

Technology System – Platform Engineer, Databricks

Program Manager

• Leading implementation of enterprise AI governance frameworks, guardrails, and controls
• Translating audit findings into actionable remediation plans and process improvements
• Establishing risk models, oversight mechanisms, and compliance standards for AI/ML systems
• Defining standards for AI, ML, and emerging agent technologies across the enterprise
• Driving alignment among security, risk, legal, privacy, audit, and AI/data teams
• Facilitating governance councils and cross-functional collaboration
• Tracking, managing, and closing audit findings related to AI governance
• Integrating AI governance requirements into broader risk and security frameworks

Governance, Risk & Control Program Manager – AI

Analyst

• Work extensively in ServiceNow, including SAM Pro, supporting ticket flows and licensing operations
• Process and approve software purchase requests and service requests
• Manage software licensing portals, repositories, and entitlements
• Review, interpret, and document End User License Agreements (EULAs) and general licensing terms
• Support internal and external software audits, pulling data, documentation, and evidence
• Collaborate daily with sourcing, procurement, and internal SAM team members
• Assist with ROI analysis, software lifecycle management, vendor transitions, and end-of-life planning
• Maintain accurate documentation to ensure audit readiness and strong governance
• Prioritize multiple tasks while maintaining quality and consistency in a structured environment

Senior IT Solution Analyst – Software Asset Management

Data Engineer

• Architect enterprise-wide data solutions spanning relational, flat file, IoT, and event-based sources
• Design and build scalable data pipelines, leveraging modern cloud tools and best practices
• Transform raw and OT data—sensor, time-series, and event streams—into reusable data products
• Guide secure data movement across highly segmented and sensitive environments
• Modernize legacy data patterns, recommending new approaches aligned to modern frameworks
• Produce architecture diagrams and artifacts for governance and technical review boards
• Collaborate with OT teams, architecture peers, and business data owners to drive adoption
• Lead modernization initiatives and influence stakeholders through technical credibility
• Research, evaluate, and recommend emerging technologies and best-fit architectural patterns

Data Architect – Operations Technology

Project Manager

• Manage 2–3 concurrent IT projects from a PMO and governance perspective
• Support Product Owners and business leads with milestone planning, KPI tracking, and executive‑ready material for bi‑weekly meetings
• Oversee sprint ceremonies and Agile processes in partnership with Scrum Masters and development teams
• Serve as the primary liaison between business stakeholders and technical teams across TSS portfolios
• Drive clarity and alignment between SOWs, requirements, and project execution
• Coordinate cross‑functional collaboration among Solution Architects, Data Engineers, ML Ops, and App Dev teams
• Identify, track, and mitigate project risks and issues proactively
• Establish escalation paths and manage inter‑team and vendor dependencies
• Maintain visibility into technical design, model development, and deployment workflows
• Ensure all project documentation is thorough, accurate, and up to date
• Lead project meetings and drive timely updates to keep all stakeholders aligned
• Monitor progress, adjust timelines, and safeguard budgets and scope integrity

Project Manager – PMO, Governance

• Maintain accurate license entitlement and contract data in ServiceNow SAM Pro
• Support software maintenance renewals by collaborating with sourcing and legal
• Conduct license true-ups, de-scoping, and reclamation activities
• Analyze software usage and spend to identify cost savings and optimization opportunities
• Assist with planning, budgeting, and demand forecasting
• Handle operational and ad hoc requests to support the broader SAM organization
• Present findings and insights to team members and leadership
• Engage with external vendors as needed through sourcing

IT Solution Analyst – License Entitlement Management

Product Manager

• Document, organize, and productize an existing granular forecasting process
• Transform stakeholder needs and discussions into clear, structured product requirements
• Collaborate closely with data scientists to prioritize development work
• Maintain and expand documentation throughout product lifecycle (core deliverable for the first ~6 months)
• Lead stakeholder discussions, set expectations, and provide clarity on product direction
• Work cross‑functionally with upstream and downstream teams supplying or consuming data
• Serve as a communication bridge across internal business groups with competing priorities
• Operate as an individual contributor with leadership responsibilities in coordination—not people management

Product Owner

Solutions Engineer

• Develop and maintain end‑to‑end solution architecture across SAP S/4, Salesforce Energy & Utilities Cloud, AWS, and supporting enterprise systems
• Champion SAP Clean Core principles, minimizing customizations and enforcing architectural governance
• Lead blueprinting, design sessions, and architecture evaluations across a hybrid cloud environment
• Define new architectural capabilities, patterns, and standards aligned with the organization’s technology strategy
• Validate implementation work to ensure it aligns with approved architectures and best practices
• Drive resiliency, scalability, performance, and security across all CIS modernization solutions
• Present technical designs, maintain architectural artifacts, and participate in architecture review boards
• Collaborate with engineering, functional, and business teams to deliver a cohesive, integrated ecosystem

CIS Solution Architect

IT Support

• Develop and manage delivery schedules and cost plans for 1–10 active projects
• Provide consistent progress reporting to PMO leadership
• Maintain financial accuracy across budgets, forecasts, accruals, and actuals (SAP preferred)
• Create and approve time cards in PWA
• Lead project meetings, escalate issues, and drive corrective action
• Identify and track project risks, escalating appropriately to the PCO
• Coordinate 3rd party vendors, site installations, equipment turn-ups, and acceptance testing
• Oversee permitting needs using internal and external teams
• Support job site safety and compliance requirements
• Manage and submit purchase order requests and track deliveries for invoicing purposes
• Attend Change Advisory Board (IT CAB) sessions when necessary