HR Specialist, LMS
Trinity Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provides expert direction, management, and assistance in analysis and resolution of complex and/or routine issues and requests related to learning management system administration.
- Responsible for supporting the design, development, implementation, delivery, and maintenance of resources used for instructional functions.
- Operates with a high degree of independence, autonomy, and use of good judgement.
- Markets department services and provides world class customer service.
- Works closely with and/or supports System Office/RHM business leaders, HR partners, managers, colleagues, and the vendor.
- Creates individual and group assignments based on customer requests.
- Conducts ongoing auditing of the learning management system to ensure that user and course records are clean.
- Liaising with external contacts to troubleshoot and solve system issues.
- Regularly participates in internal, regional, and national user group meetings to learn new enhancements/upgrades, maximize standardization and share best practices.
- Works with Finance to maintain or decrease costs associated with the learning management system and training solutions.
Requirements
- Must possess a comprehensive knowledge of Human Resources, Learning Technology, Information Technology and/or Education
- Associate’s Degree and four (4) years of experience in an HR specialist or customer support role in a high volume work environment
- Bachelor’s degree in Business Administration, Business Systems, Human Resources or related field is preferred
- Advanced proficiency of HRIS required
- Familiarity with Workday, system preferred
- Knowledge of collaborative web technologies
- Excellent communication skills, including strong listening and comprehension skills
- Demonstrated proficiency in MS Office Suite.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
learning management system administrationHRISMS Office Suitecollaborative web technologiescustomer supportdata auditingsystem troubleshootingresource developmentcost managementinstructional design
Soft skills
communication skillslistening skillsjudgmentindependenceautonomycustomer servicecollaborationproblem-solvingorganizational skillsadaptability
Certifications
Associate’s DegreeBachelor’s Degree in Business AdministrationBachelor’s Degree in Human ResourcesBachelor’s Degree in Business Systems