Trimble Inc.

Financial Planning and Analysis

• Partner with development and product management leaders to synchronize financial plans
• Design and maintain sophisticated driver-based allocation models
• Spearhead detailed forecasting and budgeting for a massive global workforce
• Leverage advanced financial tools and AI workflows to revamp processes
• Deliver compelling financial narratives and performance bridges to guide decision-making

Financial Analyst

Manager

• Serve as the escalation point on solution design.
• Ensure that technical configurations for customers are scalable and align with industry standards (Digital Twins and Asset Management).
• Identify potential technical 'dead ends' or custom code risks early in the lifecycle.
• Lead the technical 'Blueprints' and 'Technical Readiness' reviews.
• Act as a liaison to the Product team, advocating for features that reduce technical implementation friction and eliminate the need for custom workarounds.
• Ensure all technical deliveries meet stringent Public Sector requirements, as well as regional data residency laws.
• Hire, coach, and mentor a team of managed services consultants.

Manager, Professional Services – Managed Services

• Serve as the escalation point on solution design
• Ensure technical configurations are scalable and align with industry standards
• Identify potential technical "dead ends" or custom code risks
• Lead the technical "Blueprints" and "Technical Readiness" reviews
• Act as a liaison to the Product team
• Ensure all technical deliveries meet Public Sector requirements
• Hire, coach, and mentor a team of consultants and solution architects
• Manage service delivery effectiveness with Billable Utilization metrics
• Conduct regular "Red Account" reviews and project audits

Manager, Professional Services, O&PS

Customer Success Manager

• Lead a team of CSMs to drive retention and operational excellence.
• Oversee transition from Sales to Success and ensure a seamless customer journey.
• Act as point of escalation for CSMs and build long-term customer relationships.
• Work with CX Operations for process optimization and tool adoption.
• Support team in leading customer Quarterly Business Reviews (QBRs).

Affiliate Manager

• Act as a strategic advisor to the Professional Services organization
• Ensure Professional Services and Customer Onboarding teams are highly utilized
• Monitor execution of PS KPIs including TTV, Utilization, project margins, CSAT, and deployment success
• Identify bottlenecks in the customer lifecycle and support implementation of streamlined workflows
• Serve as the primary point of contact between Professional Services leadership and CX Operations delivery teams

Operational Business Partner, Professional Services

• Work with the VP of Customer Success and the Directors to develop annual operational plans.
• Monitor and ensure execution of CS KPIs including NRR, GRR, LTV, and Expansion Revenue.
• Identify bottlenecks in the customer lifecycle and support the implementation and prioritization of streamlined workflows or automation.
• Act as a lead for internal initiatives, such as the rollout of enhancements of our Customer Success Platform, Gainsight, or other initiatives.
• Serve as the primary point of contact between Customer Success leadership and CX Operations delivery teams.

Operational Business Partner, Customer Success

Consultant

• Spearhead complex software implementation projects by analyzing business goals
• Lead dynamic, virtual training sessions for diverse groups
• Act as a strategic consultant by conducting business process reviews
• Drive innovation by utilizing modern AI tools to streamline project deliverables
• Collaborate with a global network of professionals to meet billable targets

Software Consultant – Spectrum, Traqspera

Account Executive

• Spearhead the end-to-end sales cycle for new logo accounts
• Cultivate instant rapport and long-term relationships with industry stakeholders
• Drive consistent growth by researching and developing sophisticated territory plans
• Champion the expansion of our current customer base by identifying cross-sell opportunities for ERP solutions

Account Executive, New Logo – Enterprise

• Spearhead complex software implementation projects by analyzing business goals and designing custom digital workflows
• Lead dynamic, virtual training sessions for groups of up to 80 learners
• Act as a strategic consultant conducting business process reviews and readiness assessments
• Drive innovation by utilizing modern AI tools daily
• Collaborate with a global network of professionals to meet billable targets

Software Consultant – ProjectSight

Content Manager

• Own the end-to-end content lifecycle, from governance framework design to implementation and auditing, making a direct impact on organizational efficiency.
• Serve as the central partner for content owners, instructional designers, and technical teams, elevating consistency and quality across all service-related documentation globally.
• Develop and implement a robust content governance framework and document control processes, including versioning and approval workflows.
• Create and execute a recurring audit schedule to systematically ensure the accuracy, relevance, and completeness of all service documentation.
• Drive consistency across the organization by providing documentation standards for format, tone, and detail to functional teams.
• Manage the content management system to ensure all materials are properly organized, securely accessible, and highly searchable for all employees.
• Partner with professional services, content owners, and subject matter experts to validate accuracy of technical and customer facing resources.
• Collaborate with instructional designers to ensure training materials reflect current processes and standards.

Support Engineer

• Master the intersection of finance and tech by resolving complex Payroll (PR) and Accounts Payable (AP) software challenges
• Harness the power of Generative AI tools to rapidly research technical solutions and craft high-quality customer communications
• Orchestrate critical escalations across departments to ensure our global construction partners remain productive and satisfied
• Uphold rigorous data privacy standards while implementing innovative AI-driven support strategies
• Champion customer success by transforming technical hurdles into seamless software experiences

Technical Support Specialist

Social Media Manager

• Support the creation, scheduling, and publishing of high-impact content across LinkedIn and other global platforms.
• Assist in managing and monitoring paid social media campaigns to drive brand engagement.
• Conduct market research to identify emerging trends and insights that improve our social media performance.
• Engage directly with our professional audience by responding to comments and managing community interactions.

Working Student – Corporate Communication, Social Media

Technical Project Manager

• Define, design, and execute complex project solutions following a robust global framework to ensure seamless delivery.
• Lead requirement and design workshops with international customers and service providers to translate business needs into technical reality.
• Spearhead the implementation, testing, and quality assurance phases to deploy high-impact solutions across multiple environments.
• Act as a technical consultant for internal and external stakeholders, sharing deep product knowledge to optimize customer results.
• Monitor and manage solution scope, cost, and risk, proactively identifying changes to keep global initiatives on track.

Junior Technical Project Manager

IT Support

• Direct point of contact for our customers
• Independent support of our customers during the introduction and use of our CAD and calculation software for building services engineering (focus: HLS)
• Assisting customers with inquiries via the telephone hotline.

Technical Customer Support Professional

Frontend Engineer

• Lead the technical architecture and execution of complex LLM-based agentic applications, steering the work of fellow senior engineers.
• Automate the process of converting requirements into frontend code by leveraging various tech stacks including Angular, React, etc.
• Drive the development of an agentic solution focusing on library component design systems and innovative AI-generated code.
• Champion a rigorous testing culture by engineering sophisticated unit and integration tests to evaluate frontend code efficiency.
• Collaborate across global teams to influence the delivery of intelligent, scalable, and robust AI-driven applications.