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Trimble Inc.

Technical Support Specialist

Trimble Inc.

. Master the intersection of finance and tech by resolving complex Payroll (PR) and Accounts Payable (AP) software challenges.

Posted 3/28/2026full-timeLake Oswego • Oregon, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $25 per hourWebsite

Tech Stack

Tools & technologies
ERPSQL

About the role

Key responsibilities & impact
  • Master the intersection of finance and tech by resolving complex Payroll (PR) and Accounts Payable (AP) software challenges.
  • Harness the power of Generative AI tools to rapidly research technical solutions and craft high-quality customer communications.
  • Orchestrate critical escalations across departments to ensure our global construction partners remain productive and satisfied.
  • Uphold rigorous data privacy standards while implementing innovative AI-driven support strategies.
  • Champion customer success by transforming technical hurdles into seamless software experiences.

Requirements

What you’ll need
  • Proven experience in customer support with a natural talent for solving complex technical problems.
  • Proficiency in Google Workspace and a comfort level working with AI-powered support tools or chatbots.
  • Exceptional communication skills and an interpersonal mindset that puts the customer first.
  • Ability to work overtime as needed to meet customer demands and project deadlines.
  • Bonus Points For Experience with Payroll, AP / Accounts Payable, and HR functions.
  • Bachelor's Degree in Business, Accounting, or Construction Management.
  • Hands-on experience with Vista, ERP systems, or basic SQL exposure.
  • A reputation for being the "go-to" person for technical troubleshooting in previous roles.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health
  • Paid Parental Leave
  • Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
PayrollAccounts PayableAI-powered support toolschatbotsVistaERP systemsSQL
Soft Skills
customer supportproblem solvingcommunicationinterpersonal skillscustomer successtechnical troubleshooting
Certifications
Bachelor's Degree in BusinessBachelor's Degree in AccountingBachelor's Degree in Construction Management