Operational Business Partner, Professional Services
Trimble Inc.
full-time
Posted on:
Location Type: Office
Location: Westminster • Colorado • Oregon • United States
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Salary
💰 $122,500 - $168,400 per year
About the role
- Act as a strategic advisor to the Professional Services organization
- Ensure Professional Services and Customer Onboarding teams are highly utilized
- Monitor execution of PS KPIs including TTV, Utilization, project margins, CSAT, and deployment success
- Identify bottlenecks in the customer lifecycle and support implementation of streamlined workflows
- Serve as the primary point of contact between Professional Services leadership and CX Operations delivery teams
Requirements
- 5+ years in Professional Services, project management, or CX/Sales Operations
- Bachelor’s degree in Business, Finance, Operations, or a related field
- Proficiency in CRM platforms (preferably Salesforce) and Professional Services Platforms (e.g. Kantata)
- Direct experience in Construction or Engineering SaaS is highly preferred
- Ability to analyze customer data, project progression, and health scores
- Exceptional "soft skills" to challenge senior stakeholders and manage conflicting priorities across departments
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Time off plans
- Retirement plans
- Tax savings plans for health
- Dependent care and commuter expenses
- Paid Parental Leave
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer data analysisKPI monitoringworkflow implementationutilization analysisproject margin analysisCSAT measurementdeployment success tracking
Soft Skills
strategic advisingstakeholder managementconflict resolutioncross-department collaborationcommunicationproblem-solvingprioritization