Tricentis

Product Manager

• Own the 'Asset Intelligence' Roadmap: Drive the strategy for AI-enabled asset discovery.
• Build Technical AI Products: Define requirements for Search and RAG architecture.
• Bridge the Gap: Act as the translator between Data Science/AI engineering teams and business stakeholders.
• Drive Execution: Write detailed technical specs and measure model performance against business metrics.
• Define Agentic Success Metrics: Define and track Task Success Rate and Goal Completion.
• Manage Agent 'Skills' & Tooling: Define APIs, functions, and data sources for agents.
• Orchestrate Multi-Turn Reasoning: Design experiences ensuring context in workflows.
• Establish 'Golden Datasets' and evaluation pipelines to test model accuracy.

Lead Product Manager

Events

• The Senior Corporate Events Manager is responsible for the strategic planning, execution, and evaluation of all flagship Tricenti s events (including but not limited to SAP Sapphire conference and Tricentis conference)
• Lead the strategy, planning, execution, reporting and optimization of these hosted and sponsored events ensuring they align with corporate objectives and enhance the company’s brand presence
• Collaborate with senior leadership to define event goals, themes, and key performance indicators (KPIs)
• Lead internal and external event communications
• Develop comprehensive programs: pre-event, at-event, and post-event marketing plans in conjunction with product marketing, content, alliances, demand generation and field teams
• Foster a positive culture of collaboration and continuous improvement
• Work closely with global marketing, operations, executive leadership, product, sales and customer growth teams to ensure all event initiatives are aligned with broader business objectives and regional priorities
• Partner with global internal cross-functional teams and leadership to create event agendas, campaigns, and content to engage targets
• Lead design teams, consultants and agencies to develop key creative and promotional materials
• Manage external agencies, vendors, and service providers, overseeing contracts, procurement process, timelines, and budgets to ensure high-quality event delivery and cost efficiency
• Develop and maintain comprehensive project plans for each event, including timelines, key milestones, vendor due dates, task assignments, and budget management
• Oversee all logistical aspects of events, including venue selection, vendor management, travel arrangements, on-site coordination and staffing, and overall event flow to guarantee a seamless attendee experience
• Manage and track budgets using corporate processes for all events, ensuring alignment with financial objectives, and delivering events within budget constraints
• Proactively identify potential risks or issues and develop contingency plans to ensure seamless event delivery
• Track and analyze key performance indicators (KPIs), including QLs, conversion rates, pipeline generated, and ROI to measure the effectiveness of event programs

Senior Corporate Events Manager

Backend Engineer

• You’ll play a key role in shaping how we build it: leading technical implementation, maintaining a high bar for quality, and driving backend-focused improvements.
• That means reworking the storage architecture, setting up a message bus, improving APIs, splitting a monolith, enhancing features in a mature product, and tightening security.
• You’ll be part of a team (paired with a PM and EM) that owns a clear product area.
• We work in two-week sprints, deploy continuously behind feature flags, and usually focus on projects that run one to two months.

Lead Software Engineer, Java

Account Executive

• Identifying , building, and actioning a strategy for expanding FTSE100 accounts.
• Tracking, reporting, and iterating on your go-forward plan with leadership.
• Leveraging your network and partnerships.
• Building effective and mutually beneficial relationships cross-functionally: partnering with Presales Consultants and other team members to close 7 figure opportunities.
• Help with mentoring team members who are seeking deeper strategic account management experience.

Senior Account Executive

Sales Operations Manager

• Provide business analytics and operational support for strategic decisions
• Conduct quantitative analyses and advanced modeling to translate data into actionable insights
• Work closely with company-wide Operations teams to ensure data and report integrity
• Produce ad hoc analysis and reporting to support sales and marketing teams
• Support compensation plan design and administration for multiple organizations
• Conduct periodic reviews and benchmark analyses for compensation programs
• Collaborate with Finance to ensure accurate compensation payouts
• Support the Sr Director of Sales Operations in annual planning processes
• Develop customer segmentation and resource plan for accelerated growth

Account Manager

• Establish yourself as a trusted advisor with your customer base
• Develop customer relationships that promote retention and loyalty
• Gain deep knowledge about your assigned customer’s business needs, goals, and challenges
• Collaborate with your customers to create a joint success plan
• Coach customers on the best way to use SeaLights to obtain business value
• Work closely with other Tricentis SeaLights team members to develop strategic account and success plans
• Partner closely with cross-functional team members to translate business needs and product requirements into improved solutions
• Strive to become a subject matter expert on SeaLights products

Senior Customer Growth Account Manager – SeaLights

Security Engineer

• Lead security evaluation and enhancement initiatives across Tricentis AI products
• Drive innovation through research and implementation of advanced AI security technologies
• Conduct comprehensive code reviews, threat modeling, and vulnerability assessments
• Design and implement robust security architectures for AI systems
• Collaborate with cross functional teams to track security defects and align with them on remediation steps
• Provide technical leadership and mentorship in AI security best practices

Senior AI Product Security Engineer

• Lead technical implementation, maintain a high bar for quality, and drive backend-focused improvements
• Rework the storage architecture, set up a message bus, improve APIs, and split a monolith
• Enhance features in a mature product and tighten security
• Own a clear product domain as part of a team paired with a PM and EM
• Work in two-week sprints and deploy continuously behind feature flags
• Run spikes, break down epics, and help plan sprints
• Help troubleshoot production incidents using Datadog, BetterStack, and Incident.io
• Mentor engineers through code reviews, pairing, and knowledge sharing
• Occasionally pitch in on DevOps basics (Helm charts, Docker Compose, GitHub Actions, AWS console/API)

Senior Java Engineer, Relational Databases

Customer Support

• Provide technical support for Tricentis catalog, concentrating on Tricentis Tosca.
• Technical analysis and processing of requests from all customer segments.
• Respond to issues, requests and inquiries via self-service cases, live chat, phone and video.
• Identify and prioritize cases and escalate to engineers when necessary.
• Suggest and contribute improvements to internal documentation and knowledge base content.
• Collaborate with customers to deliver a superior customer experience using effective communication and problem-solving.

Support Representative

• Work on a new set of cloud products supporting continuous testing and effortless automation for enterprise applications
• Interact with the community of engineers on Tricentis technologies (especially Tosca)
• Actively contribute to development of Tricentis products according to agile principles
• Responsible for requirements analysis, implementation, testing and other parts of the software development process
• Work in a self-organising agile team and help shape and continuously improve the process
• Develop valuable increments for the product using modern technologies
• Act as a lead: guide less experienced team members and act as a role model
• Ensure non-functional aspects (security, performance, scalability, reusability) and perform reviews for critical implementations
• Create implementation plans for user stories and challenge them on a technical level

Lead Software Engineer, C#, .NET

Solutions Engineer

• Craft outcome-based value roadmaps to drive adoption and ensure technical alignment with customer business goals
• Establish strategic checkpoints to review product impact and realign roadmaps as customer needs evolve
• Develop and implement actionable plans for product value assurance
• Capture and communicate success stories backed by business metrics to demonstrate value realization and drive growth
• Monitor customer health scores, identify churn risk, and implement preemptive retention plans
• Collaborate with product strategy and account teams to review feedback and identify product enhancement opportunities
• Work with product specialists and customers to develop adaptable, high-value quality frameworks using Tricentis tools and testing methodologies
• Define quantifiable KPIs to monitor and demonstrate Tricentis portfolio impact on client quality goals
• Collaborate with Tricentis Professional Services to offer tailored enablement and define standards and best practices for adoption
• Provide insights and recommendations for new features and functionalities to enhance customer workflows and satisfaction

Solutions Architect – Customer Growth

Full-stack Engineer

• Utilize your skills and expertise to extend product capabilities by designing and developing features using latest technologies and best practices
• Closely communicate with team members and Product Owner to understand expectations and business goals
• Develop a state-of-the-art product that helps customers with their data testing needs
• Responsible for all parts of the software development process: requirements analysis, implementation, test, maintenance
• Focus on performance, scalability & security
• Work with open-source and enterprise-grade databases/products
• Take ownership of the testing and quality of your code
• Continually contribute to and challenge team decisions to ensure best outcomes
• Teach and openly learn from teammates
• Contribute to building DevOps pipelines and company products around frameworks

Associate Software Engineer

• Craft outcome-based value roadmaps to drive adoption and ensure technical alignment with customer business goals
• Establish strategic checkpoints to review product impact and realign roadmaps as customer needs evolve
• Capture and communicate success stories backed by business metrics and outcomes to drive retention and growth
• Monitor customer health scores and implement preemptive action plans to mitigate retention risk
• Collaborate with product strategy and account teams to gather feedback and identify product enhancement opportunities
• Develop adaptable, high-value quality frameworks tailored to customer goals using Tricentis tools and testing methodologies
• Define quantifiable KPIs to demonstrate Tricentis portfolio impact on client quality goals
• Collaborate with Professional Services to provide tailored enablement, standards, and best practices for efficient adoption
• Coach and mentor peers on industry standards, executive communication, and value-driven customer retention strategies