Program Manager

• Drive planning and execution for key R&D programs (launches, new suite rollouts, Betas).
• Proactively identify issues, roll with shifting priorities, and solve problems creatively.
• Balance structure with flexibility in an evolving environment.
• Own and continuously improve product delivery processes, from intake to readiness.
• Ensure consistent application of stage-gates, checklists, and playbooks.
• Collaborate with Product Ops Manager to streamline ways of working.
• Track and report on delivery progress, milestones, and risks across programs.
• Provide clear updates to leadership, ensuring visibility at the exec and board level.
• Identify and promote opportunities to use AI for automation, reporting, and productivity improvements.
• Partner with R&D and Ops to embed AI in daily workflows.

Program Manager – Product Operations, Launches, Processes, Delivery, AI Adoption

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