Senior Program Manager, People Operations
Collectors
Program Manager – Product Operations, Launches, Processes, Delivery, AI Adoption
Treasure Data
full-time
Posted on:
Location Type: Hybrid
Location: Mountain View • California • 🇺🇸 United States
Visit company websiteSalary
💰 $134,000 - $167,000 per year
Job Level
Mid-LevelSenior
About the role
- Drive planning and execution for key R&D programs (launches, new suite rollouts, Betas).
- Proactively identify issues, roll with shifting priorities, and solve problems creatively.
- Balance structure with flexibility in an evolving environment.
- Own and continuously improve product delivery processes, from intake to readiness.
- Ensure consistent application of stage-gates, checklists, and playbooks.
- Collaborate with Product Ops Manager to streamline ways of working.
- Track and report on delivery progress, milestones, and risks across programs.
- Provide clear updates to leadership, ensuring visibility at the exec and board level.
- Identify and promote opportunities to use AI for automation, reporting, and productivity improvements.
- Partner with R&D and Ops to embed AI in daily workflows.
Requirements
- 4–7 years of experience in program/project management in SaaS or tech.
- Familiar with Agile delivery and Jira.
- Comfortable working in ambiguous, fast-changing environments.
- Strong problem-solver with a track record of untangling issues and moving teams forward.
- Collaborative and resourceful; thrives on building processes from scratch.
- Brings a positive, level-headed attitude — steady under pressure, approachable, and able to lighten the mood appropriately.
- Familiarity with AI tools and a passion for experimenting with new technologies to drive efficiency.
- Excellent communicator with strong facilitation skills.
Benefits
- Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)
- Competitive compensation packages
- Company paid life insurance 3x salary
- Company paid short- and long-term disability coverage
- Retirement planning (401K) with 4% company match
- Restricted Stock Units (RSU)
- Flexible Time Off (FTO)
- Up to 26 weeks paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementAgile deliveryproblem-solvingprocess improvementAI integrationSaaS
Soft skills
collaborationresourcefulnesscommunicationfacilitationadaptabilitycreativitypositive attitudestress management
