Treasure Data

People Operations

• Serve as a primary point of contact for employee questions related to HR policies, processes, and tools.
• Coordinate pre‑boarding and onboarding for new hires and offboarding activities
• Support employment changes by preparing and validating data, routing for approvals, and confirming completion in Workday.
• Maintain and update internal HR/EX documentation (guides, checklists, FAQs) to ensure employees and managers have clear, current information.
• Be based in the New York office and serve as the primary point of contact for in-office operations, including managing deliveries, coordinating lunch orders, and supporting day-to-day office management needs.
• Use AI-powered knowledge tools (e.g., Glean) to quickly locate and share accurate, consistent answers to employee questions about HR policies, processes, and benefits.
• Draft and refine employee-facing communications (such as onboarding emails, FAQs, and checklists) using AI tools, reviewing outputs for accuracy, clarity, and inclusive language.
• Perform accurate and timely Workday data entry for new hires, changes, and corrections; run basic audits to ensure data quality and consistency.
• Support day‑to‑day Workday business processes by monitoring inboxes, following up on stuck transactions, and resolving common errors.
• Run standard Workday reports and share outputs with EX, Finance, and other stakeholders as needed.
• Partner with the People Operations / EX Ops team on data clean‑up, mass updates, and configuration testing related to enhancements and new releases.
• Help triage and resolve employee and manager issues in Workday, escalating more complex configuration or integration issues to the EX Ops / HRIS team.
• Use AI-enabled tools to summarize Workday reports, surface data issues or trends, and suggest follow-up actions that improve data quality and process efficiency.
• Manage I‑9 and work authorization processes for US hires and maintain records in accordance with federal and state regulations.
• Ensure completion and tracking of required acknowledgments and policy documents through Workday or other tools.
• Support routine audits and help respond to internal and external audit requests.
• Maintain confidential employee information in line with company policies and applicable privacy and security requirements.
• Leverage AI tools to help organize, summarize, and maintain EX documentation and audit evidence, while following established data privacy and security requirements.

People Operations Partner