Travelers

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.

Sales Executive, Personal Insurance

Full-stack Engineer

• Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape.
• Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.
• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

Software Engineer II – Guidewire Policy Center Configuration

Frontend Engineer

• Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
• Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
• Work within guidelines set by team to independently tackle well-scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other responsibilities as assigned.

Software Engineer I – Personal Insurance, Typescript, NodeJs, C#

Data Engineer

• Lead the design and stewardship of BSI's data governance architecture, data traceability standards, and quality frameworks, alongside oversight of reference and shared data management — with heightened emphasis on data integrity as a critical enabler of AI/ML model training and regulatory reporting.
• Establish and maintain enterprise standards for data lineage, data quality measurement, and governance processes, developed in close partnership with data governance stakeholders across the organization.
• Responsible for architecting reference and shared data patterns that underpin all business domains — Management Liability, Surety, and Claims — alongside the Analytical domain, ensuring a unified and governed approach to shared data assets across the enterprise.
• Collaborate with Enterprise teams to establish guidelines for AI-ready data, while identifying gaps and defining a clear roadmap to advance BSI's overall data readiness.
• Collaborate closely with the Data Engineering Value Stream to drive data governance implementation and engage with the Enterprise teams to align on and advance cross-enterprise data standards.
• Ensure data architecture decisions support and align with regulatory compliance requirements.
• Partner with senior leaders across Technology and Business to define architecture priorities, align on strategic direction, and ensure architectural decisions are firmly grounded in business imperatives.
• Collaborate with Enterprise architecture and center of excellence teams to define and advance architectural patterns aligned with modern principles; producing best practices, reference materials, and instructional videos that drive consistent adoption across the organization.
• Develop architecture designs and patterns, partnering with engineering teams to ensure effective execution and delivery.
• Build and sustain close working relationships with engineering teams, ensuring the right skills are developed and aligned to support evolving technology direction.
• Champions modern architecture principles and technology modernization, bringing clear thought leadership and a forward-looking perspective to drive meaningful change.
• Proactively identifies opportunities to leverage emerging technology advances by analyzing key industry and technology trends and assessing their potential impact on the enterprise.
• Drive the design and execution of technology proof of concepts, ensuring modern architecture solutions are rigorously assessed for feasibility and fit before implementation.

Data Architect – Data and Analytics

Underwriter

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
• Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
• Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
• Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
• Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
• Perform other duties as assigned.

Managing Director, Ocean Marine Underwriting

Insurance

• Identify, review and confirm reinsurance coverage for losses, specifically complex claims such as asbestos, environmental (hazardous waste, pollution) and other cumulative injury (eg. abuse, CTE).
• Calculate, analyze and record proper financial results and all losses within company guidelines and issue timely notices, updates including litigation updates, and billings for losses covered under our reinsurance contracts.
• Consult with internal and external partners to collect reinsurance receivables, independently resolve reinsurer complex questions, and present solutions and work with manager and attorneys to resolve complex reinsurer disputes.
• Participate in and lead various Ceded Reinsurance /Company projects and initiatives (ex: supporting commutations, insolvency analysis and reinsurer audits, etc.)
• Maintain frequent business unit, broker, and reinsurer contact to communicate service standards and highlight efforts to meet business unit needs and foster long-term relationships.
• Routinely attend and coordinate reinsurer and broker meetings to address assigned claims/issues. Establish agenda to ensure productive meetings. Ensure follow-up items from meetings are addressed.
• May serve as a reinsurer audit coordinator, including planning and implementing.
• Train new team members and/or provide mentoring to less experienced staff. Conduct quality assurance audits.
• Make recommendations to manager on system, procedure and/or workflow enhancements to improve the effectiveness and efficiency of operation.
• Assist in implementation of system improvements.

Senior Manager, Ceded Reinsurance Claim

Operations

• Under moderate supervision this position, in partnership with claim professionals and leadership is responsible for ensuring accurate financial controls and ensuring compliance with financial standards.
• Performs underlying financial controls, and assisting with validations or audits.
• Serves as subject matter expert to Claim Centers on operational services, processes and logistics/workflows.
• Reviews operational workflows, documents findings, and provides recommended solutions for improvement.
• Responsible for analyzing financial information and drawing conclusions to assist business with making decisions.
• Facilitate training and learning for team members.
• Mentor peers and assist with new hire selection through peer interviewing.

Claim Operations Analyst

Vice President

• This position is responsible and accountable for developing and implementing national/international strategies related to a line of business, product, program or function.
• Leads multiple functions within the line of business with national and enterprise scope and influence.
• Builds and maintains strong partnerships to drive business results.
• Develops and directs strategies and business plans for product development/ enhancements, design, marketing, best practices, system development, management of vendors, policies and procedures, management of legislative and regulatory issues, customer service and claim technical support.
• May have direct accountability for leading product specific claim operations and achieving business results.
• Provides feedback to claim management regarding improvement needs relative to Claim processes and practices.
• Develops organizational design and workflow strategies (e.g.; direct management vs. matrixed; centralized vs. decentralized or specialization).

AVP, General Liability Claim Product Development – Strategy

• Partner with Underwriting leaders to create, align, and prioritize strategic direction.
• Interpret business results to define, articulate, and proactively determine future opportunities.
• Conceptualize, articulate, build a coalition of support, and drive flawless execution of a strategic action plan to achieve the broader Travelers’ vision.
• Exhibit effective change leadership abilities and successfully move teams through transformational change.
• Effectively lead virtual teams by building trust and engaging employees who work in remote settings to create dynamic teams.
• Assess workflow and ensure processes are as efficient as possible and consistently support a high-quality end-product; proactively make adjustments in collaboration with peers and partners as needed.
• Develop and implement long term staffing plans to anticipate turnover and job market conditions.
• Proactively identify training needs of leadership team and take action on under performing results.
• Create and maintain an engaging, welcoming, and collaborative organizational environment where Operations is a career destination.

Field Operations Director

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

• Successfully complete applicable market new hire training and certification.
• Learn to manage multi-state, multi-line accounts throughout their lifecycle, including rating/pricing, quoting, issuing policies, and handling related account activities.
• Build and maintain strong working relationships with teammates, business partners and agents.
• Learn standardized workflows and state compliance guidelines to understand business processes.
• Analyze multiple sources of information to make sound decisions.
• Develop critical thinking and decision-making skills to enhance business partner and customer confidence.
• Execute service level commitments and deliver quality products in a timely manner.
• Perform other duties as assigned.

Underwriting Associate, Account Specialist – Middle Market Field

• Portfolio reviews — Assist in the delivery of quarterly and annual review packs across all planning lines, ensuring consistent formatting, accurate data, and clear insight.
• Portfolio analysis — Support portfolio deep dives by joining meetings with underwriters to understand their book and working alongside other analysts as they lead the process.
• Stakeholder collaboration — Support senior Analysts in the team and develop strong working relationships with underwriters, actuaries, operations, and distribution teams.
• MI and reporting — Help provide the regular management information the business relies on, bridging gaps while automated reporting is developed.
• Ad hoc analysis — Contribute to one-off requests from underwriters and the underwriting office — such as line-size reviews, custom data cuts, portfolio mix analysis, and quote analysis — producing accurate, evidence-based conclusions.
• Data manipulation — Analyse external data and help apply it to Travelers' strategy.

Assistant Underwriting Portfolio Analyst

• Responsible for architecture within one or more segments or domains for a single business unit.
• Help define and lead technology proof of concepts to ensure feasibility of architecture solutions.
• Participate in driving continuous technology transformation to minimize technical debt.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner with leadership to ensure proper alignment with technology direction and execution of proof of technologies.
• Define target state architecture and roadmaps.
• Proactively identify opportunities from emerging technology trends to minimized technical debt.
• Support technology modernization initiatives.
• Deliver comprehensive communications about architectural direction.
• Cultivate strong relationships and secure buy-in.
• Perform other duties as assigned.

Senior Cyber Insurance Architect

Backend Engineer

• Consult with users to determine hardware, software or system functional specifications, manage interaction between the systems and other technical support areas, and define technical requirements and coordinate team resources to solve problems.
• Guide the team to tackle problems at differentiating levels of complexity.
• Provide technical guidance and mentorship to team members on complex engineering solutions while fostering a team environment.
• Design, develop, analyze, configure by defining technical requirements, test, debug, troubleshoot, document, health monitor/alert, and implement software based on user or system specifications.
• Collaborate with a robust team of engineers to sharpen your skills, learn various emerging technologies while working on key business initiatives.
• Research and apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems.
• Perform other duties as assigned.

Senior Software Engineer – Python

Project Manager

• This position is the primary point of accountability to Business partners and other parties for the management and implementation of small to medium sized Projects and/or small Programs that support achievement of simple to moderately complex unit or corporate goals.
• The Project Manager controls planning and execution of the Projects activities and resources to ensure that established cost, time, and quality goals are met.
• The Project Manager works with moderate supervision and is responsible for applying Project Management knowledge, skills, tools and techniques to Project deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations.
• The Project Manager operates within defined parameters using a proven Project Management Methodology with flexibility to merge different methodologies in accomplishing collective goals.
• Works closely with the Strategy, Planning, and Execution (SP&E) team and Small Commercial staff to outline strategic opportunities and partner on related project/communication plans.
• Drives initiative shaping and roadmap development for assigned project/programs to ensure the work to achieve the business outcomes is effectively grouped and sequenced, and timing, sizing, relationships and dependencies are understood.
• Manage team development, actively mentors member of the PM community.
• Perform other duties as assigned.

Sales Executive, Personal Insurance

Software Engineer II – Guidewire Policy Center Configuration

Software Engineer I – Personal Insurance, Typescript, NodeJs, C#

Data Architect – Data and Analytics

Managing Director, Ocean Marine Underwriting

Senior Manager, Ceded Reinsurance Claim

Claim Operations Analyst

AVP, General Liability Claim Product Development – Strategy

Field Operations Director

Sales Executive, Personal Insurance

Underwriting Associate, Account Specialist – Middle Market Field

Assistant Underwriting Portfolio Analyst

Senior Cyber Insurance Architect

Senior Software Engineer – Python

Project Manager – SC Execution