Transport for NSW

Director of Operations

Transport for NSW

full-time

Posted on:

Location: 🇦🇺 Australia

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Job Level

Lead

About the role

  • Lead and manage operations of the Sydney Metro M1 line (North West to Bankstown)
  • Provide leadership, oversight and management of operations and performance
  • Work collaboratively with NRT and Metro Trains Sydney to ensure safe, reliable metro services
  • Lead integrated cross-functional team focused on delivery, contract management, customer experience, maintenance and asset lifecycle management
  • Create and maintain collaborative relationships with delivery partner senior leadership teams
  • Ensure operations team supports existing and future metro lines
  • Hybrid work: mix work-from-home with office-based days in George St office

Requirements

  • Tertiary qualification in Business, Management, Engineering, or equivalent industry experience in railway operations
  • Strategic 50-year commercial mindset with big picture thinking
  • Proven executive level leadership and management
  • Experience working with PPPs, contract management, operational readiness, customer experience, maintenance and asset lifecycle management
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