Ticketmaster

Director, Field Operations

Ticketmaster

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • 🇦🇺 Australia

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Job Level

Lead

About the role

  • Provide vision and direction for Regional Area Managers, Area Managers and Client Managers
  • Evaluate and manage performance within their direct reports and entire organisation
  • Manage employee development
  • Build consistency across Regions, Areas and Client Support organisation
  • Develop strategies to continually improve support while reducing costs
  • Conduct regular client meetings whereby best practices are reviewed

Requirements

  • BA or equivalent experience
  • Client Support or Management Experience
  • Minimum of 5 years experience in ticketing industry
  • Minimum of 5 years of managerial experience
  • Strong working knowledge of Microsoft Excel, Word, and PowerPoint
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Soft skills
leadershipperformance managementemployee developmentstrategic planningclient relationship management
Certifications
BA
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