TransPerfect

Strategic Account Associate

TransPerfect

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • New York • United States

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Salary

💰 $48,000 - $50,000 per year

About the role

  • Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
  • Serve as a liaison between the client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
  • Maintain and strengthen relationships within existing accounts
  • Track new and existing revenue within assigned accounts by service type
  • Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports)
  • Develop a strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients
  • Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports, memos, letters, etc.)
  • Lead all billing and invoice collection tasks for assigned accounts
  • Provide support to senior team members and perform other special projects or duties as required

Requirements

  • Bachelor's Degree
  • 1 - 2 years of direct work experience in account management or a similar capacity
  • Exceptional verbal communication and presentation skills
  • Excellent problem-solving ability and organizational skills
  • Ability to build and maintain lasting relationships with clients
  • Ability to work within a team and all levels of management
  • Understanding of the legal industry, including eDiscovery and all phases of the EDRM
Benefits
  • medical, dental, and vision insurance
  • 401k matching
  • membership to child-care providers
  • other TransPerks
  • birthday off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsales supportproject requirementsbillinginvoice collectionSOWsRFPssales reportsclient researchpresentations
Soft Skills
verbal communicationpresentation skillsproblem-solvingorganizational skillsrelationship buildingteamworkclient managementcommunicationworkflow managementcollaboration
Certifications
Bachelor's Degree