Transamerica

Sales

• Conduct suitability review of new business for Transamerica Financial Advisors (TFA) financial professionals.
• Conduct principal review and approval for suitability and client’s best interest on variety of business types
• Ensure adherence to business line processes and controls, identifying and recommending ideas for process and procedure improvements
• Track quality reports and identify potential issues, escalating to leadership as needed
• Develop and provide training and guidance on business submission process and best interest requirements
• Develop, maintain, and update Written Supervisory Procedures, Desktop procedures and quick reference guides
• Research and resolve inquiries received from financial professionals and internal departments related to business review
• Perform guidance and training and provide supervisory feedback on various technology tools used as part of business submission process
• Strengthen and maintain relationships with financial professionals and support staff
• Contribute to projects that upgrade/implement new regulatory related systems in addition to special projects as needed
• Maintain the evolution and enhancement of supervisory policies, procedures, and systems in collaboration with input and feedback to operations and compliance departments
• Assist with the preparation for regulatory audits, as needed
• Provide complex financial investment product subject matter expertise to the firm’s financial professionals, and internal partners as it relates to business review

Senior Principal, Sales Supervision

Full-stack Engineer

• Provide technical guidance and leadership to development teams
• Drive delivery of end to end design solutions for the enterprise
• Interact with executive management to develop strategic direction
• Partner with executive leadership and stakeholders
• Translate strategic priorities into tactical action plans and milestones
• Act as a strategist and champion for enterprise architecture and design principles
• Lead white board discussions and presentations with stakeholders and enterprise architecture team
• Identify opportunities to utilize third-party frameworks, open source libraries, and APIs
• Ensure high quality service via oversight, KPIs, internal controls
• Stay on top of technical trends and experiment with new technologies
• Act quickly to solve problems and minimize impact of unforeseen circumstances
• Drive a culture of change and innovation
• Oversee quality, delivery, performance, cost, and scope for cloud and web development initiatives
• Develop staff through coaching, performance feedback, and development plans
• Mentor current and future leaders

Senior Director, Software Engineering – Technology Operations

Account Manager

• Manages a team of Account Managers and Account Specialists providing service to retirement plan sponsors, advisors and TPAs in the middle and large markets, with a concerted focus on pooled plans.
• Implement service strategies and manage team activities to complete assigned functions.
• Resolve escalated issues and make process decisions.
• Establish and enforce team goals, objectives and priorities in alignment with department & organizational goals.
• Build proactive relationships with internal and external customers.
• Partner with other teams to resolve escalated issues, client complaints and processing errors.
• Serve as a subject matter expert on assigned functions, internal recordkeeping, and workflow systems.
• Develop and implement process efficiencies and improvements.
• Evaluate team performance and coach team members toward optimal performance aligned with goals and objectives and drive a culture focused on accountability, customer experience and integrity.
• Participate in sales and retention meetings as needed.
• Participate in client meetings as requested.
• Actively recruit, train, coach and mentor employees.

Manager, Account Management – Retirement

• Senior Director of Software Engineering providing leadership for strategic and operational initiatives
• Define and communicate delivery plans, manage team budgets, and partner with business and IT leaders to deliver value
• Oversee Portfolio and Budget Management, Production Support, Vendor Management, and lead the Quality Engineering Center of Excellence
• Provide technical guidance and leadership to development teams and drive end-to-end design solutions for the enterprise
• Interact with executive management to develop strategic direction and translate priorities into tactical action plans
• Work with cross-functional leaders to influence business strategy, set priorities, and define technology goals
• Champion enterprise architecture and design principles
• Monitor production metrics and KPIs to drive continuous improvement
• Establish and lead Quality Engineering Center of Excellence to drive quality initiatives across the organization
• Ensure high quality service via oversight, monitoring KPIs, and internal controls
• Stay current on technical trends and participate in technology communities
• Act quickly to solve problems and minimize impact of unforeseen circumstances
• Drive a culture of change, innovation, and prudent experimentation
• Oversee quality, delivery, performance, cost, and scope for strategic initiatives
• Implement and coach teams on best practices to enhance production and performance

Senior Director, Software Engineering

Manager

• Responsible for the day-to-day execution of the Transamerica Internal Controls program within the first line of defense.
• Lead the assessment of controls to determine if they are designed and operating in a manner that achieves the company’s regulatory and risk management objectives.
• Report on results and providing guidance to management on risk, impact, and remediation.
• Support second line (risk management), third line (internal audit), and external control assessments.
• Support the design and enhancement of controls in response to actual and conceptual risk events.
• Supports the execution of first line of defense testing of controls to evaluate the design and operating effectiveness of controls
• Oversee the evaluation and design of internal controls and make recommendations for improvement.
• Oversee and provide guidance on control remediation requirements.
• Identify opportunities for control enhancement in response to actual and conceptual risks identified
• Conduct process reviews and document process flows, with a focus on internal controls.
• Prepare and present updates to management, including management control remediation plans, metrics and dashboards.
• As appropriate partner and liaise with external auditors to plan and implement an assessment of the control environment, coordination of timing and execution of process walkthroughs, and a process for timely sharing of potential issues for resolution with respect to internal controls.
• Develop and execute against a control testing framework, to include both financial and non-financial controls.
• Developing tracking for the effectiveness of controls and reporting on risk and control performance
• Keeps stakeholders informed of testing progress and findings.
• Develop processes and policies for reporting findings.
• Collaborate with the business management in development of action plans to assess the adequacy of action taken by management to correct reporting deficient conditions, accepting adequate corrective action and continuing reviews with appropriate management on action considered inadequate until satisfactory resolution.
• Support the tracking of control deficiencies.
• Provide support during second line and third line testing of the design and operating effectiveness of internal control.
• Perform validation and closure of control issues.
• Conduct control walk throughs and help identify and understand impacts of applicable risks and related controls as part of risk assessment programs.
• Provides support for special projects and initiatives

Senior Manager, Internal Controls

Operations

• Support the National Financial Services (NFS) platform and functions.
• Conduct and oversee deposit functions as a firm principal.
• Conduct and oversee training of registered representatives and advisors on platforms/technologies, processes, compliance, best practices, etc.
• Conduct and oversee fee changes through Wealthscape.
• As a member of the Call Center, respond to registered representative requests for trading, account maintenance, order entry, platform navigation, cashiering functions, opening and closing accounts, etc.
• Administer Wealthscape functions including setup of prototype plans.
• Ensure adherence to business line processes and controls.
• Support the DocuSign process for integrating disclosures and account maintenance to NFS, track quality reports and identify potential issues.
• Produce reports from Wealthscape to ensure regulatory requirements and AML compliance align with recommendations for individual clients.
• Review and provide reports required for TFA to oversee surveillance and processing.
• Partner with Middle Office on account management services.
• Perform regulatory trading reviews and serve as a backup to head of trading function as needed.
• Identify and develop operational impact metrics, including collecting, analyzing, and reporting.
• Keep up to date on rules and regulations governing firm procedures.
• Identify and develop operational service improvements.
• Perform business review functions as needed/requested.

Sr Field Services & Operations Principal

• Works in alignment with senior leadership to ensure strategic business priorities are identified, prioritized and executed.
• Define and establish strategic planning processes, plans, priorities, capabilities, measures of success, etc.
• Engage with senior leadership on recommendations to best execute for optimal results.
• Develop and/or maintain strategic roadmap and assigned strategic dashboards/tracking mechanisms; identify emerging trends, opportunities and/or threats that may impact their progression.
• Manage the timing of inputs/outputs that drive strategic project prioritization.
• Identify integrations across the organization that impact the group; assess, prioritize and own the execution of those that most contribute to the long term success of the department.
• Coordinate with strategic planning contacts across the organization (including the PMO as a key stakeholder) to develop and execute a holistic strategic planning process.
• Establish and maintain strong relationships with supported groups and project teams.
• Serve as the escalation point to resolve conflicts on priorities, goals, strategies, resources and key initiatives.
• Create and deliver strategic presentations, storyboards, etc., tailored for specific audiences.

Senior Strategic Business Planning Manager

Backend Engineer

• Lead software engineer utilizes web and cloud technologies, APIs, and third party software development frameworks to build and support application solutions
• Provide lead support for design and development to one or more application development teams, and lead a team of local or outsourced software engineers to build and support business application solutions
• Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment
• Code, test, identify, implement, and document solutions to business challenges utilizing web and cloud technologies
• Perform design and analysis for deliverables
• Lead large team design sessions for system level architecture solutions
• Serve as a subject matter expert for a wide range of areas, applications, and technologies; mentor other team members in design/coding standards
• Recommend solutions which take into consideration costs, business needs, and system impacts
• Lead analysis and general architectural design across platforms toward the development of end-to-end solutions
• Participate on committees or projects to help define organization-wide standards, processes, and guidelines
• Utilize third-party software development frameworks, open-source libraries, and APIs to rapidly develop basic application solutions
• Lead web development staff, including contract and off-shore developers; may have supervisory responsibility over employees
• Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables
• Prepare presentations and lead development meetings

Lead Backend .NET/Python Software Engineer - Hybrid

• Lead analysis and complex architectural design across platforms toward the development of end-to-end solutions; translate architectural guidance into detailed technical design.
• Lead committees or projects to help define organization-wide standards, processes, and guidelines.
• Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment.
• Code, test, identify, implement, and document solutions to business challenges utilizing web and cloud technologies.
• Perform design and analysis for deliverables.
• Lead large team design sessions.
• Serve as a subject matter expert for a wide range of areas, applications, and technologies; Recommend solutions which take into consideration costs, business needs, and system impacts.
• Utilize third-party software development frameworks, open-source libraries, and APIs to rapidly develop basic application solutions.
• Lead web development staff, including contract and off-shore developers; may have supervisory responsibility over employees.
• Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables.
• Prepare presentations and lead development meetings.

Specialist Software Engineering - Hybrid

• The Full Stack .NET Software Engineer is focused on the complete design and development of web and cloud technologies to support an exciting and growing agile digital business.
• This individual will define web and cloud strategies, grow capabilities, and develop enterprise-wide solutions by providing technology leadership, insight on new developments within the application solution space, and provides guidance in design, framework, and platform decisions.
• This individual will be comfortable working directly with third party vendors and collaborating on building joint integrations.
• This role will have a heavy focus on APIs.
• Job Description Responsibilities: Analyze complex architectural design across platforms toward the development of end-to-end solutions; translate architectural guidance into detailed technical design.
• Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment.
• Code, test, identify, implement, and document solutions to business challenges utilizing web and cloud technologies.
• Perform design and analysis for deliverables. Participate in design sessions.
• Serve as a subject matter expert for a wide range of areas, applications, and technologies.
• Recommend solutions which take into consideration costs, business needs, and system impacts.
• Utilize third-party software development frameworks, open-source libraries, and APIs to rapidly develop application solutions and integrations.
• Work directly with external third party vendors.
• Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables.
• Prepare presentations and lead development meetings.

Lead Full Stack .NET Software Engineer - Hybrid (Denver, Philadelphia or Cedar Rapids)

IT Support

• The Specialist Enterprise Architecture will support technology for WFG (World Financial Group) and is focused on the design and development of modern architectures to enable a data-driven digital business. Define data strategies, grow capabilities, and develop the enterprise data platform by providing technology leadership, insight on new developments within the architecture space, and guidance in architectural and design decisions.
• Job Description Responsibilities: Serve as a subject matter expert and lead development programs and projects. Work collaboratively with other architects, data scientists, analytics teams, and business product owners in an agile environment. Architect, build, and support the operation of Cloud and On-Premises enterprise data infrastructure and tools. Design robust, reusable and scalable data driven solutions and data pipeline frameworks to automate the ingestion, processing, and delivery of structured and unstructured batch and real-time streaming data. Lead the development of data APIs and data delivery services to support critical operational processes, analytical models, and machine learning applications. Lead the selection and integration of data related tools, frameworks and applications required to expand our platform capabilities. Recommend and implement best practices for the management of enterprise data, including master data, reference data, metadata, data quality, and lineage. Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to lead and support the environment and project deliverables. May manage/coach staff.

Specialist Enterprise Architect

Ecommerce

• Create and maintain meaningful and relevant experiences across digital properties with a focus on one or more areas including UX design, UX research, UX production, and website management
• Enhance user experiences to achieve evolving business goals with innovative digital solutions
• Use advanced knowledge of assigned focus area to facilitate the use of digital properties across an extensive portfolio
• Lead the execution of digital product roadmaps, initiatives, and large-scale projects
• Collaborate with groups in technology, customer experience, innovation, visual design, branding and business operations to establish practices for designing positive end-to-end experiences at all user touch points
• Partner with functional areas such as technology, legal and compliance, customer experience, innovation, thought leadership and business operations to ensure best practices are followed
• Mentor team members
• Keep up-to-date on digital technologies
• May have direct reports

Lead Digital Experience Specialist

Marketing

• Design and deploy marketing technology resources to optimize automated marketing campaigns, material distribution, agency/vendor management, platform use, and tracking, reporting and analytics
• Use expertise in marketing technology software and platforms to improve the user experience, reporting and distribution
• Conduct business process analysis and needs assessment to align Marketing solutions with business initiatives
• Serve as a senior liaison across business groups to create documentation for business and system requirements
• Work on project teams to develop or modify complex processes and/or systems
• Identify trends/issues and performance gaps
• Gather feedback from stakeholders and provide discussion forums to improve the user experience
• Maintain thorough knowledge of platforms, tools and processes

Sr Marketing Technology Analyst - Hybrid

• Provide outstanding customer service with daily retirement plan administration by responding to inquiries, researching and providing resolution to customers.
• Utilize excellent client service skills by partnering with Client Executives and internal partners to enhance customer relationships and satisfaction.
• Under minimal supervision, provide support for daily administration of retirement plans.
• Identify customer expectations and develop a strong working relationship.
• Coordinate with manager to research issues and negotiate problem resolution.
• Develop and foster proactive, positive relationships with clients, financial professionals and internal service teams to ensure client retention, growth of the client service block and profitability for stakeholders.
• Provide prompt, accurate and consistent information that meets or exceeds quality metrics.
• Recognize and communicate possible improvements to management.
• Collaborate with internal partners to address client needs, develop and maintain action plans, and consult on products, services, and capabilities to successfully arrive at solutions for retaining clients and resolving complex client issues.
• Demonstrate general knowledge of recordkeeping, outsourcing and processing capabilities.
• Attend training to obtain functional retirement plan knowledge such as various plan design, plan specific requirements (life insurance, SDA’s, outside assets, stock, outsourcing, etc.).
• Gather data from multiple systems to interpret, trouble-shoot and resolve problems with limited management assistance.
• Lead effective/strategic client meetings either face-to-face or via conference call.
• Assist with mentoring new account managers.

Int Account Manager - Retirement

• The Senior Software Engineer utilizes web and cloud technologies, APIs, and third party software development frameworks to build and support application solutions.\n• Provides support for design and development to an application development team, and advises a team of local or outsourced software engineers to build and support business application solutions.\n• Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment.\n• Code, test, identify, implement, and document solutions to business challenges utilizing web and cloud technologies\n• Perform design and analysis for deliverables.\n• Lead larger team design sessions for system level architecture solutions.\n• Serve as a subject matter expert for a wide range of areas, applications, and technologies and mentor other team members in design/coding standards.\n• Recommend solutions which take into consideration costs, business needs, and system impacts.\n• Support analysis and general architectural design across platforms toward the development of end-to-end solutions.\n• Utilize third-party software development frameworks, open-source libraries, and APIs to develop basic application solutions.\n• Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables.\n• Assist with preparing presentations and may lead development meetings.