Operations

• Process timesheets from customers to accurately generate invoices for business clients
• Identify opportunities for process enhancements and work with management to implement improvements that streamline invoicing and reporting processes
• Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments to meet client needs
• Collaborate closely with the business operations team to improve administrative workflows and provide a seamless experience for clients
• Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
• Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
• Assist with the development of SOPs to streamline internal payment processes and invoicing accuracy

Customer Operations Specialist

Operations Analyst

Director of Operations

Supervisor de Operaciones – Logística

Operations Assistant – Property Management

Agente Educativo – Operaciones con Clientes