Operations

• Monitor Traba's daily operations live and make sure all shifts posted on our marketplace are executed flawlessly and prepare and troubleshoot in real-time
• Coordinate closely with Territory Operations Manager to understand each customer’s unique needs and shape daily operations
• Ensure a positive and trusted experience for our workers on the platform before, during, and after their shifts
• Provide excellent experience for our workers and resolve support issues in a timely manner to ensure customer satisfaction
• Communicate with and manage workers effectively to deliver required staffing levels
• Ensure workers are clocked in and clocked out at the right times to ensure accurate payment
• Identify opportunities to improve processes, tooling, and product for efficiency
• Support forward-filling or worker-vetting initiatives when needed
• Help build and continuously improve standard operating procedures
• Learn and master multiple internal systems and help workers use the Traba app and handle sensitive, complex user-facing issues on the platform

Live Operations Specialist – Logistics Coordination

Contract Review Operations Analyst

Client Operations Manager

Lead Assistant Manager – Business Intelligence, Sales Operations

Project Associate, Crowd Operations

Storage Operations Engineer – Dell EMC