Metro Service Manager - Michigan / Wisconsin
HopSkipDrive
Swift
Job Level
Mid-LevelSenior
Tech Stack
Swift
About the role
- Own a portfolio of PSPs, Acquirers, APM and Fraud Prevention providers, optimizing connectivity and ensuring new features are available to customers.
- Build trusting relationships with partners and senior internal leaders to understand business needs and deliver impactful results.
- Ensure implementation of a winning product strategy and a streamlined product delivery process to maximize business value and ROI.
- Oversee and prioritize engineering team workload, focusing on activities with the greatest potential for positive impact while maintaining continuous improvement.
- Write detailed user stories, requirements, and acceptance criteria.
- Collaborate with Leadership, Marketing, Business Development & Account Management as the outside interface for your team.
Requirements
- 3-5+ years as a Product Manager, ideally with expertise in the payments industry.
- Hands-on experience with tools like Postman and Insomnia for API testing and debugging.
- Ability to interpret, analyze, and work effectively with APIs to ensure smooth integration and optimal functionality.
- Bachelor’s degree in Computer Science, IT, Mathematics, Business Management, or a related field (or equivalent experience).
- Experience working in fast-paced startup environments, thriving in ambiguity, and driving impactful results.
- Fluency in English is a must.
