Toptal

Chief Operating Officer

• Build and own the vision, strategy, and execution plan for Toptal’s Services function—including Technology Services, Marketing Services, Management Consulting, and all related Delivery and Practice areas.
• Define the organizational structure and leadership model for the Services and Talent Operations teams, ensuring the right roles and capabilities are in place.
• Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
• Translate high-level business goals into detailed operational roadmaps for all areas of responsibility.
• Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
• Oversee talent supply, matching, and resource planning in coordination with Sales and Talent Operations to meet evolving client needs.
• Align delivery operations tightly with go-to-market teams to create seamless, integrated client experiences.
• Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.
• Drive a high-performance culture across Services, while ensuring Talent Operations is tightly aligned to support delivery excellence, scalability, and evolving business needs.
• Accelerate growth and profitability across all Services business lines with accountability for revenue expansion, pipeline robustness, and margin optimization.
• Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction.
• Scale operational infrastructure, including technology and processes, to support anticipated growth.
• Champion innovation and continuous improvement initiatives to keep Toptal agile and ahead of market trends.
• Onboard and integrate into Toptal; engage key leaders and stakeholders; assess service lines and begin executing operational plans within first three months.

Recruitment

• Develop and execute sourcing strategies to identify top talent across relevant industries and regions.
• Build and maintain strong pipelines for key staffing roles (e.g., engineers, technicians).
• Proactively source, identify, and engage candidates using multiple channels.
• Conduct candidate outreach, screening calls, and in-depth interviews to assess fit for direct hire, contract-to-hire, and temporary roles.
• Manage the full recruiting process: scheduling interviews, collecting feedback, extending offers, and supporting onboarding.
• Partner with internal account managers and client stakeholders to align on requirements, timelines, and hiring expectations.
• Track progress against KPIs (time-to-fill, pipeline health, quality of hire) and provide data-driven updates to leadership.
• Ensure compliance with staffing requirements, including documentation, background checks, and employment eligibility.
• Use ATS and sourcing tools to manage pipelines, keep data accurate, and maintain clear candidate records.
• Contribute to process improvements, playbooks, and sourcing best practices to support scalability as the staffing business grows.
• Focus on staffing solutions for technical roles in Manufacturing/Industrial Products & Services.

Talent Acquisition Specialist, Staffing

Solutions Engineer

• Job Summary: Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Cloud Services practice to enable the next phase of growth.
• Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• You will be responsible for designing, architecting, and delivering cloud solutions for clients across industries.
• The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• In the first week, expect to: Onboard and integrate into Toptal; meet your colleagues.
• In the first month, expect to: Develop relationships with key stakeholders across Toptal’s Cloud Services team.
• In the first three months, expect to: Own and lead architectural design for multiple cloud transformation projects.
• Essential Job Functions: Regularly and reliably attend scheduled virtual team meetings on camera.
• US FLSA Classification: Full-Time/Exempt

Solutions Architect, Cloud Services

Performance Marketing

• Optimize paid media and manage aspects of global SEM, paid social and display campaigns to acquire quality clients for Toptal.
• Support from Business Analytics, Creative, and Customer teams to handle strategy, execution, and analysis.
• Facilitate and generate performance marketing ideas; organize, plan, and execute performance marketing initiatives.
• Maximize paid media driven revenue and identify new opportunities across paid social, display, affiliate and other channels.
• Help craft and hit KPIs and OKRs with Executives, Marketing Strategists, and Senior Leadership.
• Build forecasts and projections relating to expected ROI, traffic, and user acquisition requiring robust financial analysis.
• Maintain playbooks, automated systems, and dashboards to maximize impact of experiments and long-term tracking.
• Collaborate with creative and content teams on ad copy, visuals, and landing pages to improve CTR and conversion rates.
• Lead stakeholder calls with analysis, recommendations, performance and status updates.
• Build and refine audience strategies leveraging first-party data, lookalike modeling, in-market segments, and contextual targeting.
• Design and execute structured A/B and multivariate tests on audiences, creatives, and placements.
• Create detailed campaign dashboards and recurring reports; translate findings into actionable recommendations for scaling and efficiency.
• Monitor audience trends and reallocate budget toward high-performing cohorts to maximize ROAS and lead generation.
• Deliver tactical presentations with results, insights and forward recommendations.
• Onboarding and expected milestones: integrate with teams, understand paid media history and roadmap, take ownership of paid social, display and affiliate strategies and co-own SEM strategy, launch growth ideas and demonstrate impact within six months to one year.

Performance Marketing Specialist

Director

• Building and scaling Toptal’s Data practice.
• Strategy: Identify target clients, their data challenges, and the market opportunities we can address.
• Offering Development: Build scalable, innovative data services and solutions (e.g., enterprise data architecture, analytics transformation programs, BI dashboards, data governance frameworks).
• Go-to-Market: Launch offerings, establish product–market fit with early clients, and scale through enablement of the sales organization and close collaboration with practice operations.
• Marketing & Thought Leadership: Develop campaigns and publish insights to promote our expertise in data analytics, attract top talent, and generate qualified leads.
• Sales Support: Equip the salesforce with tools and training to sell data services effectively; personally lead strategic client conversations.
• P&L Ownership: Manage financial performance with a focus on revenue growth and profitability.
• Talent Network Development: Ensure our network has the right data talent — engineers, architects, analysts — to deliver on client needs.
• This role is highly collaborative and will work extremely closely with Toptal’s Marketing, Sales, and Talent Operations teams to fulfill the above responsibilities.
• Accomplish work objectives through leading and supervising other Toptal team members within the Data Practice.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.

In the first week, expect to:

• Onboard and integrate into Toptal; meet your colleagues.
• Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
• Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.

In the first month, expect to:

• Begin developing relationships with key leaders and stakeholders across the organization.
• Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
• Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.
• Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.

In the first three months, expect to:

• Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.
• Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.
• Understand market demand, assess Toptal’s current data capabilities, review Data Practice’s current offerings, and finalize the Data Practice strategy. Build pipeline momentum.

In the first six months, expect to:

• Be the go-to expert for your practice within Toptal.
• Establish initial traction with client wins and thought leadership presence.
• See a commercial impact from your involvement in early initiatives.

In the first year, expect to:

• Grow the Data practice into a recognized leader for enterprise-grade data solutions.
• Feel like you made the best decision of your career.
• Increase the growth rate of Toptal materially.

Qualifications and Job Requirements:

• Bachelor’s degree is required.
• MBA a plus.
• 15+ years of experience focusing on data & analytics, with 5+ in a leadership capacity.
• Strong knowledge of data governance, architecture, engineering, BI tools, and analytics frameworks.
• P&L management experience in a services organization.
• Familiarity with SQL, ETL tools, cloud data platforms (Snowflake, Databricks, BigQuery, Azure Synapse, Redshift), and modern BI tools.
• Proven experience in packaging/pricing enterprise data solutions.
• Exceptional leadership, communication, and relationship-building skills.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

Essential Job Functions

• Regularly and reliably attend scheduled virtual team meetings on camera.
• Work independently with minimal supervision.
• Use all required digital collaboration tools.
• Prioritize and self-manage workflows and deadlines.

US FLSA Classification: Full-Time/Exempt

Practice Director, Data

Artificial Intelligence

• Job Summary: Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth. As Toptal’s VP, AI Practice, you will define and execute our strategy for artificial intelligence, machine learning, and generative AI services - from strategic advisory to full-scale AI solution delivery. You will combine deep technical expertise with business acumen to build offerings that address market demand, differentiate Toptal in a crowded AI market, and deliver measurable impact for clients.
• This leader will be a proven expert in AI, ML, and Gen AI, with a deep understanding of cross-industry target buyers, their priorities, and the trends impacting them. The ideal candidate for this position will have led initiatives across AI governance, machine learning model development, natural language processing (NLP), large language models (LLMs), computer vision, and AI productization. You will determine what services to build, how to price and package them, and how to position our value proposition to meet client needs today and in the future.
• This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
• Responsibilities:
• The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• You will be responsible for building and scaling Toptal’s AI/ML practice, including:.
• Strategy: Identify high-value client problems in AI/ML and develop a roadmap for offerings that address them.
• Offering Development: Create services in areas including LLM integration, custom model training, AI strategy consulting, and AI-powered analytics.
• Go-to-Market: Lead initial market engagements to validate offerings, then scale adoption in collaboration with Sales and Practice Operations teams.
• Thought Leadership: Represent Toptal as an AI innovation leader via publications, speaking engagements, and community involvement.
• Sales Enablement: Educate sales teams on AI/ML concepts, emerging trends, and value propositions; personally lead key client discussions.
• P&L Ownership: Oversee financial performance of the AI/ML practice.
• Talent Network Development: Build and maintain a network of AI engineers, data scientists, and ML researchers with cutting-edge expertise.
• Accomplish work objectives through leading and supervising other Toptal team members within the AI/ML Practice.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.
• In the first week, expect to:
• Onboard and integrate into Toptal; meet your colleagues.
• Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
• Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
• In the first month, expect to:
• Begin developing relationships with key leaders and stakeholders across the organization.
• Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
• Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.
• Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.
• In the first three months, expect to:
• Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.
• Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.
• Build your practice and begin positively impacting revenue growth.
• Understand market demand, assess Toptal’s current AI/ML capabilities, review AI Practice’s current offerings, and finalize the AI practice strategy.
• Build pipeline momentum.
• In the first six months, expect to:
• Deliver initial client wins with high-profile AI deployments.
• Build Thought leadership presence.
• Be the go-to expert for your practice within Toptal.
• Have established initial market traction.
• See a commercial impact from your involvement in early initiatives.
• In the first year, expect to:
• Feel like you made the best decision of your career.
• Lead Toptal’s AI practice revenue growth.
• Position Toptal as a go-to provider for advanced AI solutions.
• Qualifications and Job Requirements:
• Bachelor’s degree is required, MBA is a plus.
• 15+ years of experience in Technology Services and/or Product, with 10+ years of experience in AI/ML, including deep exposure in enterprise AI initiatives.
• Strong expertise in machine learning, deep learning, NLP, LLMs, and AI governance.
• Proficiency with Python, TensorFlow, PyTorch, and ML Ops tools.
• Track record of leading AI commercialization and productization efforts.
• P&L ownership experience in a technology services context.
• Industry experience in sectors like marketing, finance, healthcare, or e-commerce.
• Strong ability to bridge technical and business conversations with both executives and engineers.
• This role is highly collaborative and will work extremely closely with Toptal’s Marketing, Sales, and Talent Operations teams to fulfill the above responsibilities.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

VP, AI Practice Lead

• Job Summary: Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth.
• This leader will be a proven expert in AI, ML, and Gen AI, with a deep understanding of cross-industry target buyers, their priorities, and the trends impacting them.
• This is a remote position. However, we require applicants and the person in this position to reside in-market.
• Responsibilities: Build and scale Toptal’s AI/ML practice, including: Strategy; Offering Development; Go-to-Market; Thought Leadership; Sales Enablement; P&L Ownership; Talent Network Development; Accomplish work objectives; Establish objectives and initiatives; Coach and mentor teams.
• In the first week, expect to: Onboard and integrate; Learn about history, culture; Shadow critical teams.
• In the first month, expect to: Develop relationships; Dive into operations; Review current demand; Articulate strategy.
• In the first three months, expect to: Be well-integrated; Be in front of clients; Build your practice; Finalize strategy; Build pipeline momentum.
• In the first six months, expect to: Deliver client wins; Build Thought leadership; Be go-to expert; Establish market traction; See impact.
• In the first year, expect to: Feel like best decision; Lead AI practice revenue growth; Position as go-to provider for advanced AI solutions.
• Qualifications and Job Requirements: Bachelor’s degree is required, MBA is a plus; 15+ years...; etc
• Essential Job Functions: ...