Tomo Mortgage

Business Development Rep

• Engage with customers via phone, text, and email to build rapport and trust.
• Manage and nurture a pipeline of prospective homebuyers with a goal of converting qualified opportunities to a smooth handoff.
• Collaborate with Loan Advisors (think Account/Sales Executive) to close transactions.
• Utilize CRM tools to track customer interactions and deliver on commitments.
• Provide feedback to our product and executive teams, contributing to innovation and improvement.
• Embrace a fast-paced, evolving environment where adaptability and curiosity are key.

Business Development Representative

Financial Planning and Analysis

• Own Tomo’s financial model, forecasting and tracking origination volume, unit economics and profitability, while ensuring we have sufficient capital to continue investing in the business and maintain our key financial covenants. You will continuously refine and improve the model as our business evolves.
• Ad hoc financial analysis supporting key strategic decisions at the Board, executive management and business function levels
• Lead Tomo’s quarterly planning and annual budgeting process, partnering with functional leaders to evaluate the financial impact and ROI of key initiatives
• Manage warehouse banking relationships and monitor financial covenants.
• Provide support for capital planning and future raises. Includes investor targeting, positioning and preparation of investor materials.
• Prepare board materials and investor updates
• Monitor and synthesize external market as well as competitor information for executive management.
• Maintain relationships with investment banks.

Director, Strategic Finance

SEO Marketing

• Build and execute Tomo’s AEO/GEO strategy to maximize brand visibility across LLM platforms (ChatGPT, Perplexity, Google AI Overviews, Gemini) and emerging AI search surfaces.
• Lead ongoing research into AI model behavior, prompt patterns, and entity-based discovery mechanisms, and translate findings into competitive gap analyses, visibility frameworks, and mortgage-specific playbooks.
• Identify structured data and schema markup opportunities. Translate that into action by crafting implementation briefs for the engineering team to execute, test, and validate.
• Monitor and report on LLM citation performance, tracking Tomo’s share of voice across AI platforms and identifying opportunities to expand presence.
• Stay two steps ahead of industry shifts in AI search and surface what matters before it’s obvious.
• Own content strategy and execution: identify keyword and topic opportunities, write the content, and publish it.
• Build Tomo’s topical authority in mortgage and homebuying through FAQ content, landing pages, competitor comparison pages, rate guides, and educational resources, written for both traditional search intent and LLM scannability.
• Develop and maintain a content calendar aligned to mortgage demand seasonality, competitive gaps, and AEO visibility opportunities.
• Conduct regular technical SEO audits (crawlability, indexation, Core Web Vitals, internal linking architecture) and translate findings into clear briefs for the engineering team.
• Stay current on AI crawler behavior, entity SEO, and how AI systems index and interpret content at a technical level.
• Own Tomo’s external visibility strategy: identify high-authority placement opportunities across media outlets, blogs, industry publications, and community platforms.
• Build and manage relationships with journalists, editors, and digital influencers in personal finance, real estate, and homebuying.
• Craft personalized pitches and lead outreach campaigns that secure placements and backlinks that directly move SEO and LLM citation performance.
• Develop a community presence strategy across platforms like Reddit and G2 to build brand authority and drive organic LLM mentions.
• Track and analyze outreach effectiveness, continuously refining targeting, messaging, and follow-up to improve placement rates.

AEO & SEO Growth Marketing Manager

Operations

• Lead complex process evaluations and optimizations across mortgage operations and sales.
• Manage complicated business process optimizations in partnership with functional leaders.
• Build RACI-driven communication loops, ensure remediation (training, tooling, process redesign), and track impact over time.
• Serve as the responsible owner for new cross-functional project launches.
• Lead high-stakes corporate and business initiatives
• Ensure structured planning, disciplined execution, and measurable outcomes.
• Conduct deep category and competitive analysis to guide decisions on product, operational investments, and long-term positioning.
• Translate research into clear recommendations for leadership.
• Support the CEO and Finance in board materials, investor updates, strategic narratives, and research.
• Participate in tracking, evaluating, and negotiating with third-party vendors.

VP, Business Strategy – Operations Management

Sales

• Lead & Inspire a World Class Team – Guide a team of highly skilled Loan Advisors, fostering a culture of excellence, motivation, and results-driven success.
• Drive Performance & Exceed Targets – Leverage data-driven coaching and dynamic leadership to ensure your team consistently hits and exceeds monthly KPIs.
• Analyze & Optimize for Maximum Impact – Dive deep into performance data and trends, identifying bottlenecks and implementing strategic solutions that drive efficiency and success.
• Listen, Coach & Elevate – Conduct daily call audits/reviews, providing strategic, actionable feedback to enhance communication, objection handling, and overall performance.
• Empower Growth & Skill Development – Build deep relationships with your team, focusing on personalized coaching to help each member sharpen their skills and advance in their careers.
• Hire & Onboard the Best Talent – Play a key role in rapid hiring, ensuring new team members are not just top performers but also seamlessly integrated into Tomo’s fast-paced, high-energy culture.
• Implement Smart Performance Strategies – Deploy effective coaching and performance management plans, addressing challenges proactively and keeping documentation sharp when needed.
• Be a Voice for the Customer – Collaborate with product, engineering teams, and marketing teams providing valuable insights to enhance the customer experience and refine Tomo’s mortgage solutions.
• Keep Leadership Informed & Aligned – Deliver regular updates and strategic recommendations to senior leadership on team performance, key activities, and development opportunities.

Sales Manager, Loan Officer

Analyst

• Support Loan Processors by reviewing applications and prepping files for underwriting
• Review and organize key documents (e.g., paystubs, bank statements, W-2s) for completeness and compliance
• Place orders for third party items needed for final loan approval including but not limited to: appraisals, title reports, homeowners insurance policies, etc.
• Track outstanding items and follow up with third parties (appraisal management company, title companies, insurance agents, etc.) or internal teams as needed
• Learn how the mortgage process works from start to finish (we’ll train you!)
• Shadow experienced team members and gain exposure to career paths in operations, processing, underwriting, and beyond.

Application Analyst

Recruitment

• Focus on Tomo’s high volume, early career roles like Business Development Representative, Junior Application Advisors, etc.
• Drive high-impact sourcing strategies to build robust talent pipelines across open roles
• Spend the majority of your time on proactive, creative sourcing using multiple channels (LinkedIn Recruiter, Boolean searches, referrals, industry networks, competitor mapping, etc.) to identify passive and active candidates
• Conduct high-volume screening and interviewing to move top talent efficiently through the funnel
• Focus on bringing in talent with a diverse set of skills, experiences and backgrounds, and execute in a way that delivers measurable results for the business
• Manage full cycle recruiting to source and bring top talent into every position to drive Tomo's growth
• Operate as a trusted partner to your teammates and hiring teams
• Create deep relationships with your candidates to support them and create excitement throughout the process

Contract Recruiter

• Lead, coach, and develop a team of Pre-Approval Advisors (BDRs)
• Drive daily execution across calls, texts, responsiveness, and pipeline management
• Own performance across key funnel stages from lead to Loan Advisor handoff
• Conduct regular 1:1s, call reviews, and performance coaching
• Use data to diagnose gaps, improve conversion, and raise the bar
• Hire, onboard, and ramp new PAAs – You’re building the bench of future Loan Advisors
• Collaborate with sales leadership and cross-functional partners to improve the customer experience and conversion rates

Sales Manager – Business Development

Product Manager

• Ruthlessly advocate for your customers (internal and external) to identify opportunities and convert them into inspiring visions, strategies, roadmaps, and priorities
• Manage the product roadmap for your objective: diving into the blueprint for the product and addressing potential blockers in the product backlog
• Work with engineers, UX and data to develop new products that are effective in hitting a defined goal
• Build for internal and external customers, taking feedback from sales and operations.
• Manage stakeholders and know when to change your roadmap vs continuing forward
• Gets exec buy-in through a quarterly planning process on project initiatives
• Excellent collaboration and communication skills - leading execution across teams, influencing across organizations
• Work with both quantitative and qualitative data to help inform decisions and define the metrics that inform the success of your product
• Drive teams to ship product features on aggressive timelines

Senior Product Manager

Growth Marketing

• Plan, launch, and optimize paid advertising campaigns across Google Ads, Bing, Meta/Facebook, LinkedIn, and TikTok.
• Manage campaign budgets, audience targeting, segmentation, bidding strategies, and campaign structures.
• Monitor performance daily and make real-time adjustments to hit CPA, LTV:CAC, and other growth goals.
• Provide tactical input and feedback to inform quarterly paid media roadmap and testing priorities.
• Own channel-specific growth KPIs (LTV:CAC, conversion rates, CAC by channel) and present clear, data-backed recommendations to leadership.
• Design and execute rigorous test & control experiments to answer high-leverage growth questions.
• Lead A/B and multivariate testing to continuously improve conversion rates and user acquisition funnels.
• Track and analyze campaign metrics (CTR, CPC, LTV:CAC, conversions) and identify optimization opportunities.
• Own creative ideation in alignment with macro growth strategy.
• Brief performance creative assets for paid social campaigns.
• Write and optimize performance copy for all paid campaigns and related landing pages.
• Provide data-driven feedback on ad creative and continuously test new variations.