Resolve issues within the transportation management system (OTM)
Monitor orders throughout the process
Train and communicate to others within the organization on how to best avoid issues upstream that cause issues within OTM
Continuous improvement to our OTM solution
Design and configure the OTM system
Write process flows, instructions, and test plans
Test changes to OTM and enter Change Tickets
Regular periodic maintenance of system configuration, automation agents, and various data aspects of the platform
Manage user roles, configurations, and setup within OTM in conjunction with Security and Controls
Participate in ERP/OTM focused implementations and ensure global design adherence
Provide 24 x 7 support during production cutover and go-live events
Coordinate activities with vendors and cross-functional teams
Requirements
Candidate must have good experience in OTM (Oracle Transportation Management)
A BS/BA Degree in Computer Science, Business, or related field or equivalent and/or combination of training and experience as deemed sufficient by management
8+ years of experience as a business analyst and/or technical analyst
5+ years of Oracle Cloud Fusion experience specifically with OTM
Additional oracle cloud experience around Inbound, Shipping or freight markup is a plus
Has experience designing business processes
Has experience designing systems solutions
Has experience developing and executing test plans
Experience coordinating project activities
Flexible and adaptable in prioritizing workloads, coping with pressures, deadlines, and rapidly changing situations
Strong communication skills including presentation skills
Creative thinker, results-oriented, analytical mindset, and a focused problem-solver