Business Analyst

• Resolve issues within the transportation management system (OTM)
• Monitor orders throughout the process
• Train and communicate to others within the organization on how to best avoid issues upstream that cause issues within OTM
• Continuous improvement to our OTM solution
• Design and configure the OTM system
• Write process flows, instructions, and test plans
• Test changes to OTM and enter Change Tickets
• Regular periodic maintenance of system configuration, automation agents, and various data aspects of the platform
• Manage user roles, configurations, and setup within OTM in conjunction with Security and Controls
• Participate in ERP/OTM focused implementations and ensure global design adherence
• Provide 24 x 7 support during production cutover and go-live events
• Coordinate activities with vendors and cross-functional teams

Business Analyst – Oracle Transportation Management, OTM

QA Automation Engineer

• Install, configure, and maintain Control-M Server, Agent, and Enterprise Manager.
• Create, schedule, and monitor jobs, job flows, and SMART tables.
• Manage prerequisite and post-processing conditions to handle job dependencies.
• Perform daily monitoring, troubleshooting, and performance tuning of Control-M jobs.
• Collaborate with application, infrastructure, and business teams to resolve job failures.
• Develop and maintain calendars, cyclic jobs, and on-demand job schedules.
• Work with Control-M Automation API / CLI for DevOps integration (CI/CD pipelines).
• Provide production support and ensure SLA adherence for critical jobs.
• Document processes, procedures, and troubleshooting steps.
• Act as the onshore point of contact for job scheduling and workload automation support.

TMS

Business Analyst – Oracle Transportation Management, OTM

Control-M Administrator / Workload Automation Engineer