SDET

• Architect, execute, and scale an enterprise end-to-end RPA roadmap.
• Mature targeted automation concepts into fully scaled agentic workflows by leveraging Google Cloud AI Agents integrated with core delivery models.
• Lead complex integration ecosystems combining Salesforce Service Cloud, Marketing Cloud, and Social Listening platforms to achieve unified consumer operational flows.
• Author robust, bulletproof Business, Technical, and Product Requirement Documents (BRD, FRD, PDD, SDD).
• Bridge gaps between senior executive management, core architects, and quality engineering teams by translating large-scale strategic epics into micro-executable Agile user stories.
• Perform deep data lineage analysis, structural validation, and risk mitigation across complex system interfaces to prevent downstream defect propagation during high-velocity deployments.
• Facilitate daily Scrums, user story grooming, and sprint reviews. Standardize tracking frameworks using Jira Agile dashboards, burn-up/burn-down metrics, and centralized SharePoint configurations.
• Mentor upcoming technology and analytics professionals. Conduct systematic knowledge-sharing sessions while running infrastructure cost-benefit and performance evaluations to identify ongoing efficiency opportunities.

RPA Solution Architect / Automation Manager – UiPath, Blue Prism, AI, Salesforce

AI Engineer

• Collaborate with cross-functional teams to deliver high-quality AI-driven applications
• Design scalable systems and justify technical decisions
• Implement event-driven architecture and asynchronous workflows
• Mentor team members on AI engineering best practices
• Drive technical leadership initiatives within the team

Senior Full Stack Engineer – AI, Next.js

Technical Recruiter

• Manage end-to-end recruitment for IT positions supporting US State Government clients
• Work closely with account managers and delivery teams to understand role requirements and timelines
• Source, screen, and submit candidates across multiple IT skill sets under tight SLAs
• Handle high-volume requisitions while maintaining quality and compliance standards
• Coordinate interviews, follow up with candidates, and manage offer processes
• Ensure adherence to state-specific hiring guidelines, documentation, and compliance requirements
• Maintain accurate records in ATS and provide regular status reports to stakeholders

US IT Recruiter – State Client Experience

Solutions Engineer

• Be the one building AI-powered experiences where they matter most.
• The Principal Architect and AI Engineer – Agentic & Industry Solutions is a highly technical, hands-on leader responsible for designing, building, and scaling transformative AI-powered solutions on Genesys Cloud.
• Working within the Innovation Solutions organization, this role drives the development of reusable Agentic AI capabilities, industry-specific solution accelerators, and intelligent workflow automation that enable organizations to fundamentally transform customer and employee experiences.
• The Principal Architect and AI Engineer provides technical leadership and expertise across architecture, development, and solution delivery, collaborating with Product, Engineering, Strategic Customers, Industry SMEs, and Technology Partners to convert emerging AI technologies into scalable, market-leading solutions.

TMS

RPA Solution Architect / Automation Manager – UiPath, Blue Prism, AI, Salesforce

Senior Full Stack Engineer – AI, Next.js

US IT Recruiter – State Client Experience

Senior Principal, AI Software Engineer – Agentic & Industry Solutions