Business Analyst
Ensono
ServiceNowSQLTableau
Business Analyst, Privacy
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Facilitate change management by translating business needs into functional specifications
- Collaborate with business units to design and test system updates
- Handle user access requests and conduct quarterly access reviews
- Ensure timely communication and escalation of issues across stakeholders
- Monitor system workflows daily for errors and bugs; triage and resolve issues using established processes
- Manage and track support tickets with vendors and internal teams
- Support the System Administrator in day-to-day application management
- Generate weekly and monthly reports on system performance and usage
- Perform other duties as assigned
Requirements
- Bachelor’s degree in computer science, Information Systems, or related field, or equivalent experience
- 3+ years of IT experience in business analysis
- Proven ability to identify gaps, risks, and recommend solutions
- Strong analytical and problem-solving skills
- Experience with Jira, Confluence, and Microsoft Office
- Excellent communication skills across technical and business audiences
- Willingness to work flexible hours, including weekends when needed
- Experience in data analysis and reporting
Benefits
- medical, dental and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- variety of other discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisdata analysisreportingfunctional specificationssystem updatesissue resolutionworkflow monitoring
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaborationchange management
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in Information Systems
