Bilingual

• Responsible for an assigned caseload of adult and pediatric members
• Conduct comprehensive assessments to determine the physical, emotional, and social needs of members
• Develop individualized care plans based on assessment findings, considering medical history, preferences, and specific needs
• Tailor care plans to individual needs and goals
• Coordinate and facilitate communication between healthcare providers, social workers, therapists, and other members of the care team
• Collaborate with Medical Doctors, Clinical Consultants, Housing Navigators and Leaders to make recommendations tailored to member needs
• Monitor the progress of members and update care plans as needed per policy and compliance requirements
• Ensure prescribed treatments and interventions are being followed and communicate significant changes to PCP and specialty care providers
• Provide positive member client service through telephone and in-person
• Maintain accurate and up-to-date records of assessments, care plans, and interactions with members
• Ensure compliance with relevant regulations and standards and complete required documentation timely
• Provide leaders with case progress periodically or on required basis
• Advocate for patients or clients, helping them navigate the healthcare system and access required services
• Provide education to members and their families on health-related topics and self-care strategies
• Identify and connect members with appropriate community resources, support services, and programs
• Plan and coordinate the discharge process for members leaving hospitals or long-term care facilities
• Participate in training new employees and perform other duties as assigned per departmental policy

Bilingual Lead Care Manager

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking