TimeSec

Customer Success Manager

• Als Customer Success Manager bist du die zentrale Schnittstelle zwischen Produkt und Kunde.
• Du begleitest Interessenten und Kunden dabei, ihre Prozesse zu digitalisieren – von der ersten Demo bis zur erfolgreichen Nutzung im Alltag.
• Durchführung von Online-Demos & Produktvorstellungen
• Beratung von Kunden zur Digitalisierung ihrer Prozesse
• Begleitung von Interessenten bis zur Entscheidung (inkl. Closing)
• Betreuung bestehender Kunden & Ausbau der Zusammenarbeit
• Unterstützung bei Onboarding & Einführung
• Präsentation von TimeSec auf Events & Veranstaltungen
• Enge Zusammenarbeit mit Produkt & Vertrieb

Customer Success Manager – Bauwirtschaft, Digitalisierung

Product Manager

• Creation and maintenance of knowledge base articles, help texts, and product-specific materials
• Documentation of and support for internal processes
• Conducting research and competitive analyses to identify new opportunities
• Analyzing customer feedback and developing recommendations for action
• Supporting the design of new features and the optimization of existing ones

Product Management Internship

• You are the central interface between product and customer
• You guide prospects and customers in digitizing their processes — from the first demo to successful everyday use
• Conduct online demos & product presentations
• Advise customers on digitizing their processes
• Guide prospects through to the decision (including closing)
• Manage existing customers and expand collaboration
• Support onboarding and implementation
• Present TimeSec at events and conferences
• Work closely with Product and Sales

Customer Success Manager – Construction, Digitalization

Account Executive

• Responsible for acquiring new customers and closing deals
• Reaching out to warm leads (phone, email, etc.)
• Conducting sales conversations and demos
• Closing new customers
• Participating in events and industry conferences
• Helping design and improve the sales process
• Close collaboration with Customer Success

Customer Success Manager – Bauwirtschaft, Digitalisierung

Product Management Internship

Customer Success Manager – Construction, Digitalization

Account Executive – Construction, Digitalization