TigerData (creators of TimescaleDB)

Full-stack Engineer

• Building, maintaining, and improving internal AI tools that support teams across the company — from sales to support to engineering
• Creating and contributing to open-source tools that help AI developers build agents with PostgreSQL and TigerData
• Working closely with product, design, and other engineers to get from 0→1 fast — then ship improvements as we learn
• Making decisions quickly (and pivoting when needed)
• Bringing a product-minded lens to internal tools — your users might sit in the next Slack channel, but they deserve real UX

Senior Software Engineer, AI Tools

Growth Marketing

• Leveraging and optimizing SEO, AEO, GEO, and digital tactics to drive qualified traffic and engagement
• Own Conversion Rate Optimization on tigerdata.com
• Running paid acquisition and native advertising programs (syndication, newsletters, podcasts) to grow traffic and signups
• Leveraging marketing automation and AI tools to execute faster and smarter — using experimentation, automation, and personalization at scale
• Analyzing performance data to uncover actionable insights, run A/B tests, analyze funnel performance, and optimize conversion points
• Continuously optimize creative, messaging, UX, and CTAs based on data

Senior Growth Marketing Manager

Support Engineer

• Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
• Manage support cases from beginning to end.
• Develop and maintain close relationships with our customers to help them be successful.
• Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

Database Support Engineer

Backend Engineer

• Ownership of features and services from inception through deployment and ongoing production support
• Design, develop, and maintain Golang-based services, with a strong emphasis on enabling business software solutions.
• Focus on building, maintaining, and optimizing the Connectors platform that help developers and enterprises ingest/export to/from TigerData more easily
• Developing new integrations with third-party APIs, tools, and platforms that expand the capabilities of our Connectors platform.
• Driving improvements to developer experience and reducing adoption friction for our customers.
• Collaborating cross-functionally with Product, Engineering, and Developer Experience to scope and deliver high-impact features.

Senior Backend Engineer – Connectors

Customer Success Manager

• Owning the health, success, and growth of your customer portfolio — including onboarding, adoption, retention, expansion, and advocacy
• Analyzing account health, identifying risk, and creating data-informed success plans that align with customer ROI
• Building strong, multithreaded relationships with technical and business stakeholders, including execs
• Leading customer engagements like onboarding calls, QBRs, roadmap discussions, and escalation resolution
• Collaborating with Sales, Product, Support, and Engineering to advocate for customer needs and influence the roadmap
• Generating and qualifying expansion leads (CSQLs) through discovery, usage insights, and strategic conversations
• Driving internal improvements to our CS playbooks, tooling, and automation as we scale
• Leveraging AI to optimize workflows, surface risk, generate content, and improve customer touchpoints
• Helping us convert customers into active champions — case studies, testimonials, reference calls, and more

• Develop back-end features for Tiger Cloud, specializing in a distributed microservice architecture with an emphasis on platform and database expertise.
• Design and build Kubernetes controllers, operators, and CRDs to extend platform functionality
• Improve deployment reliability, error handling, and developer tooling (CLI, APIs, SDKs)
• Build scalable, resilient microservices with strong observability (logs, metrics, tracing)
• Contribute to architecture decisions for distributed systems and service orchestration
• Collaborate closely with infrastructure engineers to ensure platform scalability and reliability

Senior Backend Engineer – Platform

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TigerData (creators of TimescaleDB)
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A TigerData é a criadora do TimescaleDB e oferece um serviço de nuvem PostgreSQL confiável, projetado para cargas de trabalho de alto desempenho, especialmente em séries temporais e analytics em tempo real. Com foco em segurança e escalabilidade, a TigerData atende aplicações exigentes em diversos setores, proporcionando ingestão de dados ultrarrápida, consultas complexas e gestão eficiente de grandes volumes de dados. 

Seus serviços são adequados para aplicações voltadas ao cliente e são usados por empresas líderes em setores como IoT, IA e finanças. 

51 - 200 funcionários

Fundada em 2015

☁️ SaaS

🤖 Inteligência Artificial

Engenheiro de Suporte de Banco de Dados - Turno Noturno e de Finais de Semana (Brasil)

4 minutos atrás

🇧🇷 Brasil – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

Postgres

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Descrição

• Trabalhar com nossos clientes em uma ampla variedade de tópicos: desde administração básica do TimescaleDB até conversas consultivas aprofundadas sobre design, otimização e implementação
• Gerenciar chamados de suporte do início ao fim.
• Desenvolver e manter relacionamentos próximos com nossos clientes para ajudá-los a alcançar sucesso.
• Ser curioso, estar sempre disposto a aprender e buscar continuamente maneiras de melhorar nossos produtos, nossos processos e nossa cultura.

🎯 Requisitos

• Bacharelado em ciência da computação, sistemas de informação ou experiência equivalente.
• Experiência com bancos de dados relacionais em escala: administração, modelagem de dados, otimização de consultas.
• Experiência com bancos de dados relacionais (PostgreSQL é um diferencial!).
• Experiência como profissional de suporte técnico atendendo clientes externos.
• Forte aptidão para entender e aprender novos produtos de software.
• Fortes habilidades de comunicação e capacidade de demonstrar paciência e empatia ao solucionar conceitos técnicos complexos para audiências diversas.

🏖️ Benefícios

• PTO flexível e licença familiar abrangente
• Folgas às sextas-feiras em agosto 😎
• Oportunidades totalmente remotas globalmente
• Opções de ações para crescimento a longo prazo
• Auxílio mensal de Wi‑Fi
• Recursos para desenvolvimento profissional e educacional 📚
• Opções de seguro premium para você e sua família (para funcionários baseados nos EUA)

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Database Support Engineer – Evening Weekend Shift

Vice President

• Targeting, engaging, and orchestrating strategic alliances with global data, cloud, and industry platform partners to drive joint pipeline and thought leadership
• Developing and executing partner sales campaigns and GTM strategies to generate partner-sourced and partner-accelerated pipeline and revenue
• Build and scale the global channel and alliance program, including partner segmentation, tiering, enablement, and incentives
• Lead the global partner strategy for AWS, Microsoft, and key technology and industry alliances, from vision to execution
• Build and deepen executive relationships with cloud and GTM leaders to ensure alignment from business planning to field co-sell to technical enablement
• Drive partner-sourced and partner-accelerated pipeline through joint GTM motions, industry experiments, and co-marketing programs
• Align with Sales, RevOps, and Marketing to ensure partner strategy supports core revenue priorities
• Manage a small but growing team focused on partner execution and enablement
• Own KPIs across strategic alliances: sourced pipeline, co-sell influence, and revenue acceleration
• Drive strategic integrations to create joint pipeline and thought leadership with partners
• Lead co-sell engagements and related TigerData sales initiatives with partners
• Orchestrate and execute Partner Enablement and the Enablement of Industry Partners
• Coordinate key industry events such as AWS re:Invent to strengthen partner collaboration

VP, Channels and Strategic Alliances

Platform Engineer

• Maintain stability of control plane consisting of a distributed microservice architecture closely interacting with kubernetes and cloud provider APIs.
• Debug and resolve complex Kubernetes issues across multiple regions and clouds
• Automate database lifecycle operations (deploy, resize, upgrade, fork)
• Participate in on-call rotation, handle incident response, perform root cause analysis
• Develop back-end features for Tiger Cloud, specializing in a distributed microservice architecture with an emphasis on platform and database expertise.
• Develop Kubernetes controllers, operators, and CRDs to extend platform capabilities
• Enhance observability and monitoring systems
• Improve deployment reliability, error handling, and client tooling (CLI interfaces)
• Work closely with infrastructure and software engineering teams to ensure platform scalability and reliability
• Stay current with Kubernetes releases, features, CNI/CSI interfaces, and cluster orchestration tools
• Contribute to system architecture for scalable microservices and distributed systems
• Write idiomatic Go code with comprehensive unit and integration tests
• Maintain >80% code coverage and enforce quality with golangci-lint
• Perform peer reviews and follow Go/Kubernetes best practices
• Ensure security compliance and vulnerability management

Senior Platform Engineer

Graphics Designer

• Design marketing and campaign assets across formats — social graphics, infographics, video thumbnails, event collateral, animated visuals
• Report to the Design Lead and work closely with the Marketing team and other designers
• Design digital assets for social, display ads, blog, email, video, and web
• Create branded collateral: event signage, swag, templates, and slide decks
• Develop infographics, visualizations, and e-books to simplify complex ideas
• Produce motion assets: animated diagrams, web animations (Lottie experience is a plus), paid ads
• Create design asset templates in Canva for non-designers
• Collaborate on campaigns and launches
• Organize and manage design assets and improve Figma-based design system

Graphic Designer

Product Manager

• Define and drive Timescale’s AI product strategy in close partnership with the co-founder and CTO.
• Lead 0→1 product development and take new ideas from inception through launch and adoption.
• Develop a deep understanding of our target users and their problems, the competitive landscape, and market trends.
• Build strong connections in the SF AI and developer community, representing TigerData and identifying opportunities for influence and growth.
• Develop and execute on strategic partnerships with AI companies and platforms.
• Work cross-functionally with engineering, design, marketing, and go-to-market teams to deliver products and drive adoption.
• Define success metrics, run experiments, and iterate rapidly based on feedback.

Senior/Staff Product Manager, AI

Recruitment

• Review inbound applications and identify high-potential candidates for a variety of roles across the organization
• Schedule interviews with speed, polish, and accuracy across multiple time zones
• Support early-stage sourcing and outreach
• Keep candidate records and recruiting systems clean and up to date
• Improve internal workflows, data hygiene, and scheduling processes
• Run searches across functions like GTM, product, engineering, and design
• Report to Senior Recruiting Manager and partner closely with the recruiting team to level up how we find, engage, and hire top talent

Associate Recruiter

Business Development Rep

• Support sales by generating meetings and creating pipelines by identifying and engaging key prospects at target accounts
• Research accounts, identify key buyers, and create interest to generate sales opportunities
• Build email sequences that drive urgency and engage buyers at key accounts
• Attend industry conferences and events
• Qualify “in-market” leads for the sales team
• Take notes for account executives and help shepherd deals until closed
• TigerData (formerly Timescale) provides the fastest PostgreSQL platform for transactional, analytical, and agentic workloads

Business Development Representative

Technical Writer

• You’ll be the voice that makes our complex tech accessible.
• For the next six months, you’ll partner with our engineering and product teams to refine documentation, tutorials, and release notes that make our PostgreSQL-powered platform crystal clear to developers and customers alike.
• You’ll be joining a team that’s serious about accuracy and speed — and you’ll have the freedom to experiment with AI tools to work smarter and ship better docs faster.
• Location: Fully remote. English fluency is required. Time zone overlap with EST is preferred — please confirm whether this is a requirement or just a preference.
• TigerData is a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence.

Senior Software Engineer, AI Tools

Senior Growth Marketing Manager

Database Support Engineer

Senior Backend Engineer – Connectors

Customer Success Manager

Senior Backend Engineer – Platform

Database Support Engineer – Evening Weekend Shift

VP, Channels and Strategic Alliances

Senior Platform Engineer

Graphic Designer

Database Support Engineer

Senior/Staff Product Manager, AI

Associate Recruiter

Business Development Representative

Junior Technical Writer