Conducts in depth research utilizing available tools, systems, and the internet, consistent with the resolution of reviews
Assesses client profile data and transactions to ensure customer risk level is correctly aligned, confirm transactional activity is expected, and that a good understanding of the customer is achieved
Provides documentation in narrative style format within TIAA’s case management system (managed through both manual and automated processes) and prepares reports to management as required
Promptly escalates critical or reputational risk matters to the FCC Leadership Team
Supports TIAA business partners by responding to escalations and questions and providing guidance and direction in AML and Sanctions matters
Assists with audit/compliance testing/regulatory exam management routines
Assists with performing QC/QA reviews on high-risk clients, Politically Exposed Persons, individuals/entities associated with high-risk countries, etc.
Requirements
REQUIRED: 2+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)
PREFERRED: 3+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)
BS/BA Degree
Certified Anti Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE)
Has solid written communication skills and can summarize facts in a detailed concise manner following internal operating procedures
Solid Analytical skills with the ability to identify anomalies
Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving working environment
Strong interpersonal and relationship skills
Related Skills: Adaptability, Automation, Business Acumen, Compliance Program Management, Critical Thinking, Detail-Oriented, Due Diligence, Influence, Innovation, Relationship Management, Risk Monitoring, Strategic Thinking
Educational Requirements University (Degree) Preferred
Benefits
comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones
superior retirement program
highly competitive health, wellness and work life offerings
participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.