Thrivent

Financial Planning and Analysis

• Handle sensitive communications with members/customers, which may include highly confidential information and effectively respond through verbal and written communications to ensure a high level of customer satisfaction
• Facilitate and/or co-present product specific seminars and/or workshops as necessary
• Identify criteria for fund selection and track against indexes, specifically for WRAP accounts
• Participate in business planning for the Practice as needed
• Counsel and advise prospective and current members/customers on suitable financial products and investment advisory services
• Open and complete product applications
• Conducting substantive research or information gathering that will be used with making suitable securities product recommendations or providing appropriate investment advice (e.g. conducting due diligence, etc.)
• Obtain member/customer financial and/or suitability information
• Accepting and/or entering securities trade orders from customers, including unsolicited trade orders
• Explain, discuss or interpret insurance coverage; analyze exposures or policies; provide recommendations
• Issue certificates of insurance, endorsements, binders, commitments, or insurance contracts
• Assist financial representatives in the preparation and follow up for the member/customer meetings
• Collaborate with financial representatives to assist client with product changes
• Participate and drive marketing services including direct-mail, fraternal activities, seminars, meetings

Support Advisor

Human Resources

• Overseeing the design, implementation, and administration of employee benefits programs
• Ensuring compliance with federal, state, and local regulations
• Providing expert guidance to both employees and management regarding health & welfare, retirement, leaves and other benefit offerings
• Collaborating closely with HR, payroll, and external vendors to optimize benefits processes and resolve employee inquiries
• Supporting annual open enrollment processes and the communication of benefits changes or updates
• Analyzing benefits data and trends to recommend improvements or cost-saving measures
• Managing relationships with benefits vendors and carriers
• Preparing and maintaining documentation, reports, and records related to benefits administration
• Managing benefits audits for assigned programs and ensuring accurate payroll deductions related to benefits

Senior Benefits Specialist

Operations

• Create and review consumer loan closing packages to ensure compliance with regulatory and bank lending policy.
• Responsible to handle all simple and complex aspects of home equity or consumer loan transactions including but not limited to escrow disbursements, annual escrow analysis, flood tracking, file maintenance, satisfactions, and subordination requests.
• Reviews various scheduled reports, as assigned, for exceptions, errors, auditing, and to perform maintenance transactions.
• Meet quality and productivity standards and perform in a fast-paced loan production environment.
• Accountable for responding to verbal and written inquiries from internal and external clients in accordance with department procedures.
• Make decisions independently.
• Serves in a back-up role when the Consumer Loan Operations management team is not available for escalated problem situations.
• Act as subject matter expert and team resource on consumer loan processing as well as home equity and consumer loan servicing functions.
• Assist with training new hires and the team on processes and procedures within the department.
• Contribute to identifying process improvements and efficiencies within the team.
• Resolves problems while interacting with both internal and external clients, including escalated customer situations.
• Ability to take on and manage additional projects outside of the regular team tasks.
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.

Senior Consumer Loan Operations Representative

Consultant

• Understand the competitive landscape and emerging trends to ensure our overall benefit package aligns with our talent strategy and is meaningful to our workforce
• Lead or support a variety of retirement benefit initiatives which could include competitiveness analysis, program design, RFPs, acquisition or vendor implementation, workforce communication, or other initiatives that support Thrivent’s strategy
• Manage short- and long-term financial impact of retirement benefit programs to Thrivent and our workforce through plan design, proactive program oversight and shared accountability
• Act as a partner and consultant for health & welfare and retirement benefit programs, managing vendor relationships and responding to workforce escalations, as needed
• Remain current with legislative and regulatory requirements and ensure our benefit plans are administered in accordance with plan documents and regulatory requirements
• Maintain close working relationships with internal and external partners, including vendors, consultants, HR team members, legal counsel, finance partners, and communications staff
• Ensure plan documents are compliant with federal and state regulations
• Lead benefit program projects and initiatives
• Develop a comprehensive retirement communications strategy that effectively demonstrates the value of Thrivent retirement programs to both current and prospective employees

Retirement Benefits Consultant

Product Manager

• Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences.
• Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction.
• Continuously innovates and evolves the product in alignment with strategic priorities.
• Is responsible for creating, maintaining, and evolving the product roadmap.
• Maintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy.
• Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product.
• Is available for consultation during agile team planning and grooming sessions as needed.
• Works with other product teams/owners to align product roadmaps and sprint plans, and to focus on delivering the maximum business value to the organization.
• Working as a part of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetings.
• Engages with customers and users on a regular basis to uncover implicit and explicit needs.
• Develop and track key value drivers that measure effectiveness of product discovery and overall product performance and communicate these to stakeholders and business leaders on a regular basis.
• Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.
• Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps).

Product Owner – Life, Health, Annuity

Graphics Designer

• Act as a key member of the Digital Leadership Team, influencing enterprise strategy and advocating for the value of design in shaping differentiated user experiences and business outcomes
• Define and champion a bold, forward-looking vision for design that aligns with Thrivent’s mission and digital transformation objectives, positioning design as a core enterprise capability, integrating behavioral finance principles to inspire trust and financial confidence in clients and advisors.
• Serve as the senior-most design leader responsible for setting enterprise design strategy across all digital touchpoints, including Client Experience (DCX), Advisor Experience (DAX), and Money Canvas; driving business growth, innovation, and advisor/client satisfaction.
• Drive integration of design strategy into Thrivent’s Product Operating Model, ensuring alignment from strategic planning through execution.
• Champion design as a strategic differentiator—positioning Thrivent at the forefront of human-centered, technology-enabled financial services.
• Establish and evolve a robust Design Operations (DesignOps) function that supports process efficiency, talent management, enables consistent delivery, and design systems at scale.
• Serve as a central orchestrator between Product, Technology, Marketing, Compliance, and Data teams to ensure that design is embedded seamlessly into cross-functional workflows.
• Ensure collaboration and consistency across all digital platforms and experiences, fostering alignment through shared principles, tools, and practices.
• Lead the recruitment, development, and retention of top-tier design talent; establish Thrivent as a destination employer for mission-aligned designers.
• Establish clear performance expectations, growth paths, and development opportunities to promote engagement and career mobility.
• Act as the connective tissue between design, research, and product strategy—ensuring insights and voice of customer data directly shape roadmap and delivery priorities.
• Influence and align stakeholders at all levels—from scrum teams to the executive committee—on the value of design and user-centered thinking.
• Define and enforce design standards and principles that drive consistency, accessibility, and excellence across all digital channels and touchpoints.
• Oversee the evolution and adoption of Thrivent’s “Midwest Design System,” ensuring alignment across teams and improving design velocity, quality, and scalability.
• Instill a mindset of experimentation and innovation; promote the use of data, behavioral insights, and research to inform design decisions and demonstrate business impact.
• Partner with internal research and behavioral science teams to ensure Money Canvas and other proprietary experiences remain industry-leading in usability, empathy, and outcomes.
• Establish accountability and performance measurement frameworks to ensure individual and team effectiveness aligns with business outcomes.
• Create scalable governance structures for managing design initiatives, team capacity, prioritization, and delivery across a growing portfolio of work.
• Integrate behavioral insights, data analytics, and financial wellness principles into the design lifecycle to strengthen Thrivent’s value proposition and deepen customer engagement.
• Lead innovation efforts by incubating new interaction patterns, digital capabilities, and service models that differentiate Thrivent in the marketplace—particularly through signature programs like Money Canvas.
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

VP, Digital Design

Full-stack Engineer

• Designing Solutions
• Apply expert industry knowledge and broad understanding of multiple disciplines with technical knowledge to drive outcomes for customers
• Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy
• Design systems and software integration patterns across a diverse software engineering ecosystem.
• Developing Software
• Use independent, critical thinking to solve complex problems which are significant to the customer.
• Uses application and system data, as well as past experiences to inform decision making.
• Leader in technical expertise; Develops most architecturally impactful components of solutions
• Lead to identify, incorporate and define development frameworks and libraries useful to the product
• Learning and Applying New Techniques
• Seek out industry and technology knowledge along with best practices to share with the team.
• Collaborating within the Team
• Coordinate design and integration of the entire system including subsystems.
• Research and recommend technology to improve the current systems
• Participate in team’s collaboration session to provide technical expertise to solve a problem/remove technical roadblocks for the team
• Participate in product planning and implementation. Helps product owner to create technical user stories as required/needed.
• Contribute to detailed application specifications, standards, and diagrams and develop coding standards / best practices
• Collaborating Across Teams
• Broker solution design and implementation across product teams to achieve outcomes; Contribute to overall systems design which involves multiple teams, research and provide customization or development recommendations, and implement accordingly
• Collaborating Across The Organization
• Act as an SME to provide overall operations and support processes to build resilient systems for the enterprise
• Setting product/platform technology strategy
• Lead the design of critical path/technology for the product group.
• Contribute to innovative solutions that align to strategic objectives for the customer
• Provide platform technology expertise to teams within product group as well as interdependent teams across the organization
• Help to define the technology / tools roadmap along with the product owner for the team.
• Defining Engineering Standards and Patterns
• Partner with the engineering community inside and outside Thrivent in establishing best practices
• Share engineering standards across internal teams and collaborate to help software engineers apply these patterns to build solutions that achieve outcomes
• DevOps
• Lead the resolution of critical incidents and provides leadership in proactively addressing product issues
• Continuously assessing technology to build more stable, scalable, and resilient software
• Promote and expand on the use of the CI/CD pipeline to improve the deployment and build process.
• Selecting & Managing Technology Vendors
• Lead the evaluation process for software solutions - advising on strengths and weaknesses of the external software.
• Provide a summary of how a tool impacts business processes and goals.
• Contribute in criteria’s for selecting the right platforms and software for the product team.
• Coaching Engineers
• Provide guidance and reinforcement around established engineering best practices
• Provide technical leadership and mentoring to other engineers of varying levels inside the product group
• Provide trainings and demos to address knowledge gaps within the team
• Recruiting and Building Talent
• Engage in the tech community to build the Thrivent technology brand and position as the employer of choice in the market
• Participate in the interview process or be part of the panel to recruit the right talent to the team
• Take part in the Talent Captain role for the product group. This person also leads in how we interview. Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

Staff Engineer – HR Technology

Client Services Representative

• Provide member care support at Apex Financial Group
• Update CSM/CRM systems
• Handle incoming and outgoing telephone calls to Apex Financial Group and respond to requests for information
• Prepare routine correspondence, reports, and special projects
• Support projects, administration of various programs, and processing functions as needed
• Drive client facing activity by scheduling meetings with clients on behalf of Financial Advisors
• Update the contact management system with client contact and preference information
• Assist Financial Advisors in preparation and follow up of client meetings
• Provide back-up support on tasks that do not require licensing or registration for other staff members
• Complete other miscellaneous tasks as assigned
• Maintain advisor calendars and model weeks

Client Service Administrator

• Update CSM/CRM systems
• Handles incoming and outgoing telephone calls to Apex Financial Group and responds to requests for information
• Prepares routine correspondence, reports, and special projects
• Supports projects, administration of various programs, and processing functions as needed
• Drive client facing activity in the practice by scheduling meetings with clients on behalf of the practice’s Financial Advisors
• Update the contact management system with client contact and preference information
• Assist Financial Advisors in preparation and follow up of client meetings
• Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
• Completes other miscellaneous tasks as assigned
• Maintains advisor calendars and model weeks

• Oversee workflow s and coordinate job responsibilities of dedicated planning department team members
• Collaborate with team members on client cases
• Enter client information into various systems
• Prepare and update financial plans and presentation material for client meetings
• Enter information into financial planning software and prepare draft financial plans
• Deepen existing client relationships through processing of client requests, resolving client questions, and making sure client information and documentation are up to date
• Research and respond to client inquiries
• Finalize, submit , and track all client account and application paperwork
• Gather and maintain customer suitability information
• Research and analyze investment and portfolio allocations
• Assist in generating performance reports
• Maintain information in CRM (Salesforce) system
• Fill out necessary forms for opening and maintaining accounts
• Handle request s for transfers of funds in and out of accounts
• Identify and offer recommendations on how to optimize workflows
• Other responsibilities as assigned

Planning Operations Coordinator

• Build a financial practice guiding Christians on their journeys to financial clarity, empowering lives of service and faith.
• Provide personal, actionable and achievable advice and connect clients to Thrivent products and programs.
• Develop and maintain genuine, long-term relationships throughout generations based on trust and understanding, with the ability to serve clients in your chosen community.
• Make client appointments by leveraging your network and Thrivent’s reputation, delivering award-winning financial workshops and marketing your practice.
• Have the flexibility to control your schedule, allowing for work-life balance.
• Find a collaborative culture with colleagues who want you to be successful and are willing to help you do so.
• Get the support of specialists from every facet of the organization—such as business development, marketing, technology, engagement, and experienced advisors—as you build your business.

Financial Advisor

Recruitment

• Execute end-to-end executive search processes, including strategy development, sourcing, assessment, selection, and offer negotiation for senior leadership roles (VP+)
• Partner with senior leaders to define role requirements, candidate profiles, and search strategies that reflect organizational goals and leadership needs
• Source future-ready pipeline of executive talent through proactive sourcing, networking, and industry engagement
• Provide Linked In market intelligence, and candidate compensation insights to inform strategic hiring decisions and talent planning
• Present comprehensive candidate assessments and search progress updates to stakeholders, maintaining transparency and strategic alignment
• Collaborate with HR and business leaders to align executive hiring with succession planning and long-term leadership development strategies
• Partner with marketing and communications teams to elevate the employer brand in executive talent markets, ensuring compelling messaging across outreach channels
• Coordinate with HR and business units to ensure smooth onboarding for executive hires, including cultural integration and stakeholder alignment
• Mentor and coach senior recruiters, sharing best practices in executive search methodologies, assessment tools, and stakeholder management
• Report key recruitment operating metrics related to executive hiring performance, outcomes, and process efficiency
• Continuously refine sourcing strategies using emerging platforms, AI tools, and labor market analytics to stay ahead of talent trends
• Identify internal executive talent and build readiness pipelines by mapping capabilities, aspirations, and development needs

Executive Recruiter – Digital, Data and Technology

• Design, oversee, and enhance advisor lending programs including recruiting, retention, transition, and succession loans
• Establish governance, policies, approval frameworks, and controls Align lending programs with firm strategy and risk appetite
• Serve as primary liaison with Legal and Compliance
• Ensure compliance with applicable federal, state and self-regulatory organization rules and regulations related to lending, including FINRA Rule 3240
• Lead audit and exam preparation related to lending programs
• Monitor regulatory changes and recommend program updates
• Oversee underwriting standards and credit reviews
• Monitor loan portfolio health, concentrations, and repayment performance
• Lead escalation, remediation, and recovery efforts
• Ensure effective loan administration, documentation, and controls
• Partner with Finance on accounting, accruals, reserves, and write-offs
• Drive operational efficiency and scalability
• Act as a trusted advisor to leadership and field management
• Support recruiting and retention strategies
• Communicate clearly with advisors regarding loan terms and obligations
• Provide executive-level reporting on loan balances, risk, and ROI
• Deliver insights to support strategic decision-making

Broker Dealer and Investment Advisor – Lending Manager

Customer Support

• Efficiently work across 15+ systems to create, compile, and organize documents for appointment preparation
• Drive engagement by scheduling client meetings on behalf of FAs, ensuring timely and professional coordination
• Handle incoming calls from members, providing exceptional service and addressing inquiries with accuracy and care
• Complete a set list of administrative and operational tasks with efficiency, attention to detail, and consistency
• Prepare polished, client-facing marketing materials that align with brand standards and enhance client engagement
• Maintain and update client information and preferences in database management systems, ensuring data integrity and accuracy
• Contact clients to gather information, schedule appointments, and provide timely reminders, enhancing client experience
• Assist Financial Advisors with meeting preparation and follow-up, helping to streamline processes and improve client service
• Take on additional well-defined tasks as needed to support the team and maintain operational efficiency

Associate Field Practice Support Specialist

• Build a financial practice guiding Christians on their journeys to financial clarity, empowering lives of service and faith.
• Provide personal, actionable and achievable advice and connect clients to Thrivent insurance, investment, banking and generosity programs.
• Develop and maintain genuine, long-term relationships based on trust and understanding, with the ability to serve clients in your chosen community.
• Make client appointments by leveraging your network and Thrivent’s reputation, delivering award-winning financial workshops and marketing your practice.
• Have the flexibility to control your schedule, allowing for work-life balance.
• Get the support of specialists from every facet of the organization—such as business development, marketing, technology, engagement, and experienced advisors—as you build your business.