Manager

• Lead a group of highly motivated Engineers
• You need to have a high-level understanding of OS and 3rd-party patching
• Create and present monthly/weekly reports and KPIs
• Work with Complex customer requirements to support their unique business needs and compliance with their Security needs
• Hold reviews with team members and weekly team meetings
• Provide weekly feedback on team performance and ways to improve
• Provide upgrade support and upgrade path
• Work with Management on how to better utilize the platforms
• Understand how each platform is used and the criticality of the service it provides
• Develop and update the Disaster Recovery plan for assigned Platforms
• Performance reporting through data analysis as it relates to the Platforms Owned by the Platform Services team
• Available to work outside of standard hours when necessary or as part of on-call rotation if applicable
• Other duties as required

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