Think Company

Design Lead

Think Company

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Salary

💰 $80,500 - $120,000 per year

Job Level

Senior

About the role

  • Serve on project teams by leading the creation of UX deliverables, leading Think Sessions, and overseeing other design activities
  • Build and maintain positive relationships with clients
  • Strategize and lead competitive and market research efforts
  • Lead and participate in creative brainstorming sessions with clients and internal project teams
  • Clearly and effectively present ideas, research findings, sketches, and other deliverables to clients
  • Design solutions that incorporate current best practices in usability, interaction design, accessibility, and customer service systems
  • Construct compelling narratives for product owner presentations that showcase new products and features
  • Collaborate with client designers, stakeholders, and developers to build consensus and support
  • Create deliverables from scratch, including sketches, wireframes, workflow diagrams, requirements documentation, user research, usability testing scripts, and discussion guides
  • Conduct needs analyses by synthesizing client discussions, system assessments, user data, and market research
  • Lead UX research and usability testing sessions
  • Direct the team's effort and track their progress through tools such as Kanban-style boards, ticketing systems, etc.
  • Stay up-to-date on current best practices, trends, and technologies in user experience design
  • Operate within Eastern Standard Time Zone business hours and potentially travel as-needed for client needs

Requirements

  • At least 5 years of proven experience in UX design
  • Experience leading UX design and research projects and teams
  • Extreme attention to detail with a focus on efficiency
  • Proven ability to drive project work streams and deliverables with minimal oversight
  • Proven ability to communicate design ideas to team members and clients in live presentations
  • Exceptional client relationship and consulting skills
  • Working knowledge of tools and applications that support UX deliverables, such as wireframes, prototypes, data visualization, and flowcharts
  • Solid understanding of front-end development and technology
  • Familiarity with designing for accessibility
  • Ability to serve as the client’s primary point of contact and lead client engagements
  • Ability to operate within Eastern Standard Time Zone business hours
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