Salary
💰 $80,500 - $120,000 per year
About the role
- Serve on project teams by leading the creation of UX deliverables, leading Think Sessions, and overseeing other design activities
- Build and maintain positive relationships with clients
- Strategize and lead competitive and market research efforts
- Lead and participate in creative brainstorming sessions with clients and internal project teams
- Clearly and effectively present ideas, research findings, sketches, and other deliverables to clients
- Design solutions that incorporate current best practices in usability, interaction design, accessibility, and customer service systems
- Construct compelling narratives for product owner presentations that showcase new products and features
- Collaborate with client designers, stakeholders, and developers to build consensus and support
- Create deliverables from scratch, including sketches, wireframes, workflow diagrams, requirements documentation, user research, usability testing scripts, and discussion guides
- Conduct needs analyses by synthesizing client discussions, system assessments, user data, and market research
- Lead UX research and usability testing sessions
- Direct the team's effort and track their progress through tools such as Kanban-style boards, ticketing systems, etc.
- Stay up-to-date on current best practices, trends, and technologies in user experience design
- Operate within Eastern Standard Time Zone business hours and potentially travel as-needed for client needs
Requirements
- At least 5 years of proven experience in UX design
- Experience leading UX design and research projects and teams
- Extreme attention to detail with a focus on efficiency
- Proven ability to drive project work streams and deliverables with minimal oversight
- Proven ability to communicate design ideas to team members and clients in live presentations
- Exceptional client relationship and consulting skills
- Working knowledge of tools and applications that support UX deliverables, such as wireframes, prototypes, data visualization, and flowcharts
- Solid understanding of front-end development and technology
- Familiarity with designing for accessibility
- Ability to serve as the client’s primary point of contact and lead client engagements
- Ability to operate within Eastern Standard Time Zone business hours