Sr UI/UX Specialist
BenefitHub
Job Level
Senior
About the role
- Report to Head of Product and take ownership of multiple iGaming brands (3rd-party and in-house)
- Lead roadmap planning, define OKRs, and ensure alignment with company goals
- Use FullStory and Google Analytics to analyse customer journeys, identify friction and create funnels to enhance retention and conversion
- Work closely with cross-functional teams (content, marketing, operations, development) and partner with Content Managers to optimise product feature use
- Introduce and test innovative features to enhance user experience and engagement
- Gather requirements across departments and translate them into actionable product features
- Coordinate delivery with in-house developers and external 3rd-party providers, ensuring timely delivery of features and fixes
- Diagnose product issues, prioritise solutions with stakeholders, and drive product strategy and execution across multiple brands
Requirements
- Proven experience as a Product Manager or Senior Product Manager in iGaming or related digital industries
- Strong UX/UI sensibility and ability to diagnose and improve product usability
- Technical aptitude: ability to raise, structure, and communicate tasks effectively to development teams
- Experience working with content teams to optimize product usage and customer engagement
- Autonomous, proactive, and able to lead without heavy hand-holding
- Excellent communication and collaboration skills across departments
- Strong track record in roadmap creation, OKR management, and stakeholder alignment
- Solid understanding of customer analytics tools (FullStory, Google Analytics, or similar)
