Thermo Fisher Scientific

Senior Business and Sales Development Manager

Thermo Fisher Scientific

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Salary

💰 $130,900 - $196,300 per year

Job Level

Senior

Tech Stack

Unity

About the role

  • Position Summary: Lead strategic account relationships, manage portfolio, drive revenue growth and develop new customer partnerships globally.
  • This role involves generating and qualifying leads, closing agreements, and ensuring timely implementation of new business opportunities.
  • The candidate will operate with a sense of ownership and accountability for annual operating plan commitments.
  • Develop and maintain strategic long-term relationships with key accounts.
  • Drive partner portfolio management, contract compliance, and statements of work.
  • Identify potential new customers through lead generation and qualification.
  • Drive progression of new opportunities through the sales funnel process.
  • Lead in the negotiation process and close new and renewal business.
  • Evaluate customer requests and maintain high service levels with timely responses to pricing, volume, issue resolution, and support activity.
  • Schedule and coordinate quarterly business reviews, manage established performance metrics, and scorecard reports with key customer accounts and internal cross-functional team meetings.
  • Assist in the preparation and delivery of business/technical/capability presentations.
  • Promote new novel content and capabilities with customers through development of product positioning, value propositions, and key messaging.
  • Manage customer relationships through effective communication and understanding of customer needs.
  • Coordinate workshops and site visits targeting new customers.
  • Analyze market trends, customer requirements, and competitive strategy, identifying opportunities for growth through product positioning and differentiation.
  • Provide Voice of Customer support to BUs with market/competitive analysis and product strategy to ensure a clear and differentiated portfolio of products and services.
  • Collaborate with Strategic Key Account Managers to bring to bear standard methodologies and develop strategies for reaching sales targets.
  • Perform monthly sales funnel reviews.

Requirements

  • B.S. degree in a Scientific Field or equivalent experience required; a scientific focus such as Biology, Chemistry, or a related field is preferred.
  • Strong commercial skills with MBA or equivalent experience or professional certifications (preferred), or proven experience in sales or key account manager roles.
  • Consistent track record of leading complex business-to-business relationships and developing and leading customer focused solutions.
  • Strong business insight to understand key performance indicators and their drivers and evaluate the attractiveness of opportunities (IRR/return on investment/net present value).
  • Over 8 years experience in IVD or related industry with deep technical, regulatory, and operational knowledge.
  • Strong project management skills.
  • Willingness to travel up to 20-30%, as required (and depending on location).
  • Diligent, assertive self-starter who can operate effectively to meet goals and timelines in multiple assignments and who is able to adapt to change.
  • Strong interpersonal skills in front of internal and external audiences, with the ability to counsel, negotiate, and formally present proposals and/or technical solutions.
  • Demonstrated success in working in a global, matrixed environment with the ability to lead and influence others without direct authority.
  • Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Visio, Project, etc.).
  • Non-Negotiable Hiring Criteria: Proven track record of developing and championing customer-focused solutions.
  • Strong communication skills in front of internal and external audiences, with the ability to counsel, negotiate, and formally present proposals and/or technical solutions.