There is Talent

Customer Support

• Answer incoming calls from clients in a professional and courteous manner.
• Follow up with customers regarding inquiries, appointments, and ongoing requests.
• Prepare and send estimates accurately and in a timely manner.
• Provide exceptional customer service by addressing client questions and resolving concerns.
• Maintain accurate records of customer interactions and follow-up activities.
• Coordinate with internal team members to ensure prompt resolution of customer needs.

Customer Service Representative

Executive Assistant

• Create, edit, and publish blog and digital content
• Schedule and manage social media posts and content calendars
• Support website updates, maintenance, and overall performance
• Assist with organic SEO efforts and content optimization
• Manage marketing-related email communications
• Update Google Business Profile with local content to increase visibility
• Prepare bi-weekly and monthly marketing activity reports (website traffic, social media engagement, video performance)

Part Time Marketing Virtual Assistant

• Post property photos, videos, testimonials, and marketing content across social media platforms using provided materials and captions.
• Upload listing media, property videos, and virtual tours to websites and marketing platforms.
• Create social media thumbnails, open house posts, and listing marketing assets using Canva and templates.
• Send marketing materials, listing updates, and follow-up instructions to sellers and agents.
• Maintain and update agent bios, headshots, and marketing profiles.
• Transfer and organize lead and prospect data into CRM systems and tracking spreadsheets.
• Compile marketing performance data and update internal reporting boards.
• Organize listing folders, digital assets, and marketing documentation.

Marketing Virtual Assistant – Real Estate

• Monitor and manage email inbox, flagging and responding to routine communications.
• Follow up with clients on unpaid balances, unsigned contracts, and pending actions.
• Manage contract tracking and coordination, including follow-up for retreats, teacher trainings, and studio programs.
• Track and coordinate giveaway campaigns and promotional outreach (e.g., following up with partner organizations on Instagram or other channels to confirm class pass usage).
• Support client follow-up using studio management software (MindBody, LoyalSnap, FitGrid) once trained.
• Assist the sales director with warm outreach to existing clients, including text and email follow-up sequences.
• Send newsletters and email campaigns to existing client lists using email platforms (MailChimp, ConvertKit, or similar).
• Post content to social media platforms as directed (no content creation or graphic design required).
• Support membership retention outreach, including communicating with auto-renewal members.
• Support scheduling, calendar coordination, and general administrative tasks across multiple business units.
• Help document processes and build SOPs over time.

Part-Time Virtual Assistant

• Manage administrative tasks and day-to-day operational support for the Executive Director and team.
• Handle project management and task coordination, ensuring work moves from start to finish without follow-up reminders.
• Maintain organized records, documents, and files using Google Suite and/or Microsoft Office tools.
• Manage scheduling, calendar coordination, and meeting preparation.
• Support internal communications and correspondence.
• Assist with presentation preparation, including tools such as PowerPoint or Canva.
• Manage CRM or task management platforms (Asana, Trello, Slack, or similar tools).
• Support any additional administrative and operational tasks as needed.

Customer Service Representative

Part Time Marketing Virtual Assistant

Marketing Virtual Assistant – Real Estate

Part-Time Virtual Assistant

Executive Virtual Assistant