There is Talent

Legal Assistant

• Make outbound calls to qualify new leads and filter out "shoppers" to ensure only high-value cases reach the attorney’s calendar.
• Answer inbound calls, provide firm-specific information regarding retainers and services, and manage the intake script.
• Schedule consultations and manage calendar flow within MyCase to ensure organized case progression.
• Manage CRM updates, including lead status changes, automated follow-ups, and document organization.
• Respond to client and lead inquiries professionally, maintaining the firm’s standards for confidentiality and empathy.
• Support the attorney in automating firm processes using specialized legal software and integration tools.
• Maintain accurate case records and firm documentation using MyCase and Google Workspace.

Legal Assistant, Intake Specialist

Attorney

• File documentation
• Calendar and email management
• Document translation
• Filing forms

Legal Intake Specialist

Collections

• Contact clients regarding upcoming or overdue repayments through phone, email, and messaging.
• Follow up with delayed clients and track payment commitments.
• Review and verify payment details, invoices, and inspection reports to ensure accurate reporting.
• Set up new deals for instant funding following established procedures.
• Review KYC documentation and update approval workflows.
• Maintain accurate records across collections boards, CRM systems, and shared documents.
• Participate in weekly collections meetings and support administrative tasks as needed.

Admin & Collections Assistant

Executive Assistant

• Manage calendars, schedule meetings, and coordinate communications for leadership.
• Handle client communication, follow-ups, and relationship support throughout the client lifecycle.
• Maintain and update CRM systems, ensuring accurate client data and reporting.
• Document, improve, and maintain administrative and sales procedures.
• Coordinate event logistics, agreements, and communication with external partners.
• Support client engagement initiatives including outreach campaigns and client appreciation initiatives.
• Maintain organized records, files, and internal documentation systems.
• Coordinate vendor communication and support service delivery processes.
• Assist with social media posting and marketing support tasks.

Operations

• Create and finalize daily crew schedules based on job priorities, locations, and availability.
• Review emails early each morning for updates, cancellations, or new job requests.
• Confirm crews are dispatched on time and verify attendance starting at 7:00 AM Pacific.
• Call the shop to confirm materials, equipment, and job readiness before dispatch.
• Review job notes, special instructions, and client requirements prior to crew deployment.
• Adjust schedules in real time if a crew member is absent or a job runs longer than expected.
• Reschedule jobs and update routing efficiently when weather or emergencies impact plans.
• Add new jobs to the calendar and adjust future schedules accordingly.
• Communicate clearly with crews, supervisors, and office staff throughout the day.
• Maintain accurate scheduling records in CRM or scheduling software.
• Prepare and organize the next day’s schedule before end of shift.

Dispatch & Operations Scheduler

Digital Marketing

• Manage high-volume, multi-channel lead generation campaigns across different platforms.
• Execute targeted mass DM outreach at scale, including Instagram outreach.
• Run and manage cold email outreach campaigns and daily lead engagement.
• Support email and SMS marketing, including flows, templates, integrations, and basic optimization.
• Assist with digital advertising support across multiple platforms.
• Perform SEO-related tasks, including audit reports, keyword research, competitor analysis, and on-page/off-page support (including backlinks).
• Distribute content across multiple digital pages and channels consistently.
• Track, organize, and qualify leads following structured workflows.
• Coordinate closely with the operations VA to ensure proper lead handoff and reporting.

Digital Marketing Specialist

Recruitment

• Review and screen CVs quickly and accurately based on role requirements.
• Make a high volume of outbound calls to candidates daily.
• Conduct initial screening calls to assess English level, communication skills, work experience, role fit, availability, and expectations.
• Decide which candidates move forward in the process.
• Schedule video interviews with the recruiter for qualified candidates.
• Coordinate English tests and follow up on results.
• Manage candidates and pipelines using Breezy HR.
• Maintain accurate records and candidate status updates.
• Follow up with candidates to reduce no-shows and drop-offs.
• Work closely with the recruiter who conducts the video interviews.