The Walt Disney Company

Data Analyst

• Use internal and external analytics tools, SQL, and to access and analyze data
• Conduct deep dives to diagnose business challenges, drivers of performance, and resulting issues/opportunities to grow Disney’s advertising product lines and business
• Build data visualizations and cross-functional enterprise reports that align to client program objectives and various audiences
• Provide regular support to internal users; act as a company expert for Microstrategy/BI Dashboard usage
• Partner with Ad Product teams to define and automate routine analysis and reporting to track and manage performance
• Document and communicate results of analysis with product team to support future enhancements and initiatives within the Digital BI Program. Collaborates with other product managers to help define requirements for business intelligence products to meet business needs.
• Evaluate business processes, anticipate upcoming priorities, un-cover areas for improvement and help develop/implement solutions.
• Advocates for business needs with product and engineering partners, ensuring products and their features are clearly understood and documented

ServiceNow

• Lead the design, development, and optimization of complex ServiceNow solutions leveraging modern platform capabilities, best practices, and extensibility frameworks
• Act as a technical authority across SAM (HAM/SAM Pro), ITOM (Discovery, Service Mapping, Event Management, Health), SPM, and enterprise analytics and reporting
• Architect and govern CMDB and Asset Management solutions, ensuring data quality, normalization, reconciliation, lifecycle integrity, and operational reliability
• Design scalable CMDB models that support ITOM visibility, asset lifecycles, compliance, reporting, and integration with downstream systems
• Deliver advanced platform solutions using Flow Designer, IntegrationHub, custom APIs, Script Includes, and asynchronous processing
• Build and optimize Platform Analytics, Performance Analytics, and executive-level dashboards, driving data-informed decision-making
• Leverage emerging ServiceNow capabilities such as Service Exchange, Platform Analytics, AI/Automation frameworks, and next-generation reporting tools
• Define technical patterns, guardrails, and reference architectures aligned with platform strategy and long-term sustainment
• Partner with Product Management, Enterprise Architecture, Security, and Operations to translate strategic goals into robust technical solutions
• Mentor engineers and provide architectural guidance through design reviews, code reviews, and technical coaching
• Lead complex troubleshooting efforts, including CMDB health issues, discovery failures, integration bottlenecks, and performance degradation
• Produce high-quality, audit-ready technical documentation, including solution designs, data models, and architectural diagrams

Staff Software Engineer – ServiceNow ITAM

Product Manager

• Drive measurement strategy and analytics instrumentation across ESPN’s portfolio of digital products
• Own instrumentation outcomes across ESPN digital products
• Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs
• Drive instrumentation from discovery through launch
• Work directly with engineering to ensure instrumentation is implemented correctly
• Configure and operate the analytics platform stack
• Proactively identify instrumentation gaps

Senior Product Manager II – Data Product Management

Technical Program Manager

• Accountable for driving execution and delivery of a set of software development deliverables from start to finish.
• Define, optimize, and manage Agile project management ceremonies and processes for large project teams.
• Leverage experience with Agile and Scrum to lead teams to successful delivery.
• Lead delivery teams through the identification and management of risks and the resolution of issues, and escalating to management as appropriate.
• Facilitate team ceremonies
• Facilitate meetings/workshops with groups of people beyond the immediate delivery team
• Facilitate the team through the resolution of complex issues
• Drive workshop/meeting to conclusion and/or actionable outcome
• Ensure group participation
• Identify scope of inputs and outputs as dependencies for technical teams, resolve gaps and create program milestones that ensure work is sequenced across teams.
• Identify risks; drive resolutions and communicate prioritized mitigation plans to stakeholders.
• Monitor & adjust plans to respond to unplanned changes, ensuring programs are progressing to meet business goals.
• Monitor and report on team metrics around delivery
• Able to quickly solve complex problems in a challenging, dynamic environment with minimal direction.
• Provide frequent and transparent communication to the business and technical senior management, delivery teams and stakeholders regarding initiative health, issues, and risks.
• Demonstrate solid proficiency of technical project/program domain and able to confidently discuss with project team, partner teams, and stakeholders.
• Clearly articulate technical risks without the aid of engineering support
• Analyze and facilitate decisions around technical challenges with some direction.
• Effectively communicates complex and/or difficult information to both technical and non-technical audiences, including Executives.
• Interacts with internal and external peers, initiative stakeholders, and managers to exchange complex information.
• Ability to influence key decision-makers / stakeholders towards new business processes and technical solutions that best serve the Company.

Lead Technical Program Manager

Operations

• Drive the OKR-setting process for AdTech leadership. This includes partnering with team leads to set objectives, using informed analysis to define measurable targets, and managing recurring leadership reviews to assess performance.
• Be the analytical backbone for our key metrics. Understand the data sets, identify trends, surface insights, and work with Product, Engineering, and Data Science to optimize performance.
• Stand up and/or manage leadership review forums including Product Reviews, Weekly Stats, OKR Grading, and more. Proactively identify opportunities to improve velocity and impact through operational rigor.
• Partner with Corporate Communications, Creative Storytelling, and/or Workplace Experience to plan town halls, offsites/summits, and other large scale events where Product and Technology is represented.

Principal, Advertising Platforms Strategy & Operations, Product & Technology

Manager

• Own the end-to-end product lifecycle for new decision science products—from discovery and ideation through launch, adoption, and continuous delivery
• Define product strategy and multi-release roadmaps; translate user and market insights into prioritized backlogs and clear outcomes
• Lead cross-functional squads (engineering, data science, data engineering, UX) to scope solutions, run experiments/prototypes, and deliver high-quality releases on time
• Convert complex analytical and technical concepts (forecasting, optimization, machine learning) into intuitive user experiences and actionable business capabilities
• Integrate user research, usability studies, and market analysis into requirements; champion user-centric design and measurable success criteria (OKRs/KPIs)
• Establish and improve product development practices (agile ceremonies, backlog hygiene, release planning, and change management)
• Guide solution testing and validation (unit, integration, UAT, and A/B testing) to ensure reliability, performance, and business impact
• Partner with client stakeholders as a strategic advisor; communicate roadmaps, trade-offs, and results through compelling narratives and visuals
• Develop and mentor team members; foster an inclusive, collaborative culture that embraces learning and experimentation

Manager, Decision Science Products

Full-stack Engineer

• Define and drive end-to-end solution architecture across Live, Linear, and VOD streaming workflows
• Establish architectural patterns that unify media ingest, processing, metadata, ads, distribution, and playback ecosystems
• Lead cross-domain design for integrations with Ad platforms, metadata services, rights systems, and client applications
• Contribute to long-term technical strategy, ensuring scalability, resiliency, and cost efficiency across the media supply chain
• Partner with Engineering, Product, Program Management, and stakeholders teams to deliver cohesive platform solutions
• Influence technical direction across multiple teams and organizations without direct authority
• Lead architecture reviews, drive alignment, and resolve complex cross-system challenges
• Design and document high-scale, distributed systems supporting millions of concurrent streams and global content distribution
• Contribute to implementation where necessary, including prototyping, coding, and validating architectural decisions
• Author clear architectural artifacts including solution designs, system diagrams, and technical proposals
• Champion best practices in observability, reliability, performance optimization, and cost management
• Guide teams in building resilient systems with strong SLAs/SLOs
• Use metrics and data to continuously improve system performance and user experience
• Challenge existing architectures and introduce modern approaches to evolving platform capabilities
• Stay ahead of industry trends in streaming technologies, ad tech, and media workflows
• Drive iterative improvements across systems, workflows, and developer experience

Principal Software Engineer

Data Engineer

• Lead the design, development, deployment, and operational ownership of scalable data pipelines
• Architect and evolve the data platform to support scalability, resiliency, and robust validation frameworks
• Drive engineering excellence by establishing and enforcing best practices
• Design, implement, and manage cloud infrastructure using Infrastructure as Code (IaC)
• Partner cross-functionally with product management and engineering teams to align on priorities

Senior Data Engineer

• Drive the OKR-setting process for AdTech leadership
• Understand the data sets, identify trends, surface insights, and work with Product, Engineering, and Data Science to optimize performance
• Stand up and/or manage leadership review forums including Product Reviews, Weekly Stats, OKR Grading, and more
• Proactively identify opportunities to improve velocity and impact through operational rigor
• Partner with Corporate Communications, Creative Storytelling, and/or Workplace Experience to plan town halls, offsites/summits, and other large scale events where Product and Technology is represented

Principal, Advertising Platforms Strategy & Operations

• Develop software & infrastructure that powers the DisneyPlus.com and Hulu.com commerce experience including signup, account and subscription management
• Contribute to code reviews, knowledge-sharing, and technical investigations
• Collaborate with Senior and Lead Engineers to build features on Disney+, Hulu and Star+
• Partner with UX to transform mock-ups into engaging, accessible web experiences

Software Engineer II – GCI Experiences

• Drive the OKR-setting process for Streaming Product & Technology leadership
• Understand the data sets, identify trends, surface insights, and work with Product, Engineering, and Data Science to optimize performance
• Support leadership review forums including Product Reviews, Weekly Stats, OKR Grading, and more
• Proactively identify opportunities to improve velocity and impact through operational rigor
• Partner with Corporate Communications, Creative Storytelling, and/or Workplace Experience to plan town halls, offsites/summits, and other large scale events where Streaming Product and Technology is represented

Principal, Streaming Strategy & Operations, Product & Technology

• Develop and communicate a product roadmap that defines the vision, priorities, and measurable outcomes for global, subscriber-focused commerce communications across email, in-app, push, and SMS
• Deliver messaging capabilities and features that let subscriber commerce communications scale globally—consistent templating, localization, governance, and safe rollout as plans, markets, and operational rules evolve
• Prioritize messaging initiatives using data and key metrics (accuracy, timeliness, billing outcomes, support impact, compliance risk) and set measurable objectives for launches and A/B experiments
• Provide domain leadership for commerce messaging systems: event-driven triggers, message content rules, channel orchestration, QA for financial/legal accuracy, and operational reliability across high-risk lifecycle moments
• Partner across Legal, Viewer Experience, Localization, Data & Analytics, adjacent commerce domains, Commerce Engineering, Messaging Platform, Marketing Operations, and Product leadership to define requirements and align metrics, sequencing, and tradeoffs
• Translate inputs into product briefs and user stories that Engineering can execute
• Maintain clear backlogs, boards, and documentation plus proactive updates to internal stakeholders so execution stays aligned during incidents, pricing/plan changes, and regional policy updates

Senior Product Manager, Commerce

• Build out a high-performing Strategy & Operations team with leads aligned to specific product areas (comparable to “ProdOps” functions at leading tech companies).
• Drive the goal-setting process for OKRs across the entire Product and Technology organization.
• Be the analytical backbone for our key metrics. Understand the data sets, identify trends, surface insights, and work with Product, Engineering, and Data Science to optimize performance.
• Support CPTO-level review forums including Product Reviews, Weekly Metric Reviews, OKR Reviews, and more.
• Partner with Corporate Communications, Creative Storytelling, and/or Workplace Experience to plan town halls, offsites/summits, and other large scale events where Product and Technology is represented.

Director – Strategy & Operations, Product & Technology

Communications

• Act as a communications subject matter expert on behalf of the ET&D organization for any internal communications on new programs, services, tools, or policy changes that need to be widely distributed to employees across the Company
• Develop comprehensive communication plans for both technical and end-user audiences, from initial research to implementation
• Simplify complex technical communications into clear and accessible messages for employees
• Use various communication strategies, considering timing, priority, and message consistency
• Manage editorial calendars, coordinate and help prioritize multiple communications requests, oversee approvals, and manage complex content distribution
• Use HTML and CMS skills to create email templates and post digital content
• Apply intermediate design abilities to edit or produce creative assets
• Create and distribute content for established brands, including D Tools IT, Inside Enterprise Technology, the D Tools IT Newsfeed on MyDisneyToday, and the Exec Circuit
• Create, edit, and distribute executive communications on behalf of senior leadership
• Work closely with communications, video, graphics, premier services, and events partners from across the company to develop compelling content for distribution
• Define, capture and report on KPIs/Metrics, focusing on historical trends, themes, and new engagement opportunities
• Proactively find opportunities to further amplify products across various channels to audiences across the company

Senior Technology Communications Specialist

Security Engineer

• Own and lead the end-to-end SIP program for the APAC region, ensuring consistent execution aligned with global standards and regional business requirements
• Direct the assessment, governance, and ongoing oversight of sensitive information workflows, across both internal teams and third-party partners
• Establish and drive operational cadence, reporting, and performance tracking, delivering insights to leadership on program effectiveness, risks, and opportunities
• Partner with regional and global stakeholders to ensure consistent application of security controls and compliance requirements
• Lead the design and evolution of SIP strategies and initiatives in APAC, aligned to business priorities and content security risk landscape
• Identify and drive opportunities to enhance services, streamline workflows, and improve risk mitigation approaches
• Serve as a key contributor to global SIP program strategy, ensuring regional insights and requirements are incorporated
• Act as a primary point of contact for SIP in APAC, influencing stakeholders across business, technical, and production environments
• Drive alignment across global core team (US, EMEA) and regional partners, ensuring consistent delivery of SIP services
• Lead coordination with external assessors, vendors, and service providers to ensure adherence to Disney’s security standards
• Own the strategy and execution of third-party and production security assessment programs across APAC
• Ensure all partners are appropriately assessed, risk-tiered, and governed using internal systems and frameworks
• Establish and drive ongoing monitoring, reassessment, and compliance validation
• Lead end-to-end assessment and enhancement of sensitive information workflows and systems, identifying vulnerabilities and driving remediation
• Ensure implementation and enforcement of security policies and best practices across internal teams and third-party partners
• Lead regional response coordination for SIP-related incidents, including remediation and root cause analysis
• Own the development and delivery of executive-level reporting and insights on SIP program performance