Salesforce Developer
Zone IT Solutions
JavaScriptVisualforce
Senior Salesforce Developer
The Walt Disney Company
full-time
Posted on:
Location Type: Hybrid
Location: Santa Monica • California, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $120,400 - $161,400 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Support VX’s Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base.
- Contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team.
- Partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives.
- Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives.
- Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users.
- Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options.
- Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines.
- Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation.
- Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates.
- Document technical decisions and maintain comprehensible documentation for future reference.
- Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives.
- Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance.
Requirements
- Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus.
- Must have 6+ years hands-on Salesforce Development experience
- Track record of building high-quality software and innovative features
- Direct experience with implementing technology transformation initiatives
- Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs
- Experience with Salesforce integrations and APIs
- Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps)
- Must have Salesforce Platform Developer I and II or other Developer Certifications
- Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects
- Ability to prioritize based on analysis of data trends, business priorities, and legal compliance
- Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders
- Excellent problem-solving and analytical skills
- Flexibility to work night and weekends, as needed
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce DevelopmentService CloudExperience CloudLightning FlowsApex TriggersSOQLSOSLSalesforce APIsLWCRESTful APIs
Soft skills
cross-functional collaborationcommunicationproblem-solvinganalytical skillsflexibilitytime managementstakeholder engagementtechnical guidanceinnovationcontinuous improvement
Certifications
Salesforce Platform Developer ISalesforce Platform Developer II
