Salary
💰 $175,800 - $235,700 per year
Tech Stack
AngularJavaScriptServiceNowSOAP
About the role
- Lead a team of front-end and back-end ServiceNow developers within the Workforce Technology organization, supporting the Global HR Operations service desk and experience platforms (e.g., D Tools HR).
- Own engineering delivery, platform support, and technical strategy for enterprise-grade ServiceNow HRSD solutions.
- Mentor software engineering talent; coach on engineering best practices and standards.
- Drive front-end architecture, design, and implementation across ServiceNow HRSD and Employee Center Pro.
- Oversee Tier 2 engineering support for production ServiceNow solutions, ensuring high availability and incident resolution.
- Collaborate with operations teams to ensure ongoing data quality, compliance, and platform integrity.
- Partner with Product Managers and Designers to define and prioritize user-centric enhancements.
- Translate complex business needs into scalable software solutions; lead code reviews, testing, and deployment of features.
- Set vision for front-end ServiceNow engineering strategy; champion agile methodologies.
- Lead transformation initiatives that modernize the employee experience within ServiceNow.
Requirements
- 8+ years of hands-on ServiceNow development experience, with deep platform knowledge
- 3+ years leading engineering teams and complex front-end ServiceNow implementations
- Advanced proficiency in JavaScript, AngularJS, HTML5, CSS, REST APIs
- Expertise in ServiceNow frameworks including Employee Center Pro, Workspaces, UI Builder, and Next Experience
- Platform & Integration Skills: Strong experience with ServiceNow HR Service Delivery and Employee Center Pro
- Proven ability to build and optimize API integrations (REST/SOAP) with external systems (e.g., SAP SuccessFactors, Workday)
- Familiarity with emerging Agentic AI platforms (e.g., Moveworks) a huge plus
- Certifications & Methodologies (preferred): ServiceNow CAD, HR Implementation Specialist, Agile certifications
- Education: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience