The Walt Disney Company

Manager, Software Engineering

The Walt Disney Company

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Florida, Washington

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Salary

💰 $175,800 - $235,700 per year

Job Level

SeniorLead

Tech Stack

AngularJavaScriptServiceNowSOAP

About the role

  • Lead a team of front-end and back-end ServiceNow developers within the Workforce Technology organization, supporting the Global HR Operations service desk and experience platforms (e.g., D Tools HR).
  • Own engineering delivery, platform support, and technical strategy for enterprise-grade ServiceNow HRSD solutions.
  • Mentor software engineering talent; coach on engineering best practices and standards.
  • Drive front-end architecture, design, and implementation across ServiceNow HRSD and Employee Center Pro.
  • Oversee Tier 2 engineering support for production ServiceNow solutions, ensuring high availability and incident resolution.
  • Collaborate with operations teams to ensure ongoing data quality, compliance, and platform integrity.
  • Partner with Product Managers and Designers to define and prioritize user-centric enhancements.
  • Translate complex business needs into scalable software solutions; lead code reviews, testing, and deployment of features.
  • Set vision for front-end ServiceNow engineering strategy; champion agile methodologies.
  • Lead transformation initiatives that modernize the employee experience within ServiceNow.

Requirements

  • 8+ years of hands-on ServiceNow development experience, with deep platform knowledge
  • 3+ years leading engineering teams and complex front-end ServiceNow implementations
  • Advanced proficiency in JavaScript, AngularJS, HTML5, CSS, REST APIs
  • Expertise in ServiceNow frameworks including Employee Center Pro, Workspaces, UI Builder, and Next Experience
  • Platform & Integration Skills: Strong experience with ServiceNow HR Service Delivery and Employee Center Pro
  • Proven ability to build and optimize API integrations (REST/SOAP) with external systems (e.g., SAP SuccessFactors, Workday)
  • Familiarity with emerging Agentic AI platforms (e.g., Moveworks) a huge plus
  • Certifications & Methodologies (preferred): ServiceNow CAD, HR Implementation Specialist, Agile certifications
  • Education: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience