Lead team of internal sales professionals and activities, including relationships with key stakeholders, territory alignment and workload management
Gather feedback to manage, promote and enhance cost-effective customer (internal and external) experience
Leverage Lean Management System to hold individuals accountable for activity and results, coach each team member to ensure skill proficiency and identify needs for broader departmental training
Responsible for the selection, development, motivation, appraisal, and salary recommendations of reporting subordinates
Identify opportunities for continuous improvement of process, efficiency, reduction in handoff and capacity generation
Serve as a resource and recommend operational policies to provide outstanding support
Execute systems, processes, and measures to ensure that exceptions and issues of priority are effectively managed, and that extra activities are initiated wherever gaps are identified
Actively manage issues to closure
Monitor overall progress and initiate corrective action, as appropriate, to ensure that team deliverables are produced on time and within budget
Monitor and control team performance against goal(s)
Ensure coherence of operations, through regular reassessment of cyclical priorities, by resolving resource conflicts to meet business objectives
Proactively develop familiarity and effective partnership across stakeholder communities (field sales, business development, sales operations, new business, underwriting, service, finance, and producer/advisor services teams)
Requirements
Bachelor’s degree preferred
3 years or more of experience in a leadership position, ideally in Retirement Plan Sales
Salesforce CRM experience a plus
Experience in the financial services industry, preferably in the retirement plans industry or investment brokerage firm environment
Position requires a Series 6/7 and Series 24/26 within 90 days of your date of hire
If not already holding the appropriate license(s), it is expected that this process be initiated immediately after hire
Must pass criminal background investigation and employment, education and licensing verification