Salary
💰 $64,000 - $80,000 per year
About the role
- Enter and maintain a high volume of technical specs, item set-ups, and system data
- Ensure accuracy of account documentation, testing reports, and compliance tracking
- Maintain up-to-date product information and follow through on all changes
- Review and approve new samples for quality, accuracy, and compliance with account requirements before production
- Manage counter-sourced (multi-vendor) samples, communicate corrections and approvals
- Prepare and ship samples for photography, marketing, and key meetings; track and organize samples
- Provide day-to-day operational and sales support to the Account Executive
- Maintain professional communication with clients, factories, and internal teams
- Proactively anticipate needs, follow up without prompting, and resolve issues quickly
- Serve as the in-house expert for the account, owning details and deadlines
- Create and refine systems to streamline workflows, reduce errors, and improve efficiency
- Support quarterly assessments of product performance to flag quality or functionality concerns
Requirements
- Hands-on jewelry industry experience preferred but not necessary
- Strong organizational skills with the ability to manage competing priorities
- Exceptional attention to detail, accuracy, and follow-through
- Excellent written and verbal communication skills
- Experience communicating with international accounts or vendors
- A proactive, self-starter who thrives in a fast-paced environment and enjoys building structure out of complexity
- Takes initiative, anticipates needs, and consistently delivers results that support the success of the account
- Proficiency in MS Office & Excel
- Experience with Target POL systems is a strong plus
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrytechnical specificationscompliance trackingquality assuranceworkflow optimizationproduct performance assessment
Soft skills
organizational skillsattention to detailcommunication skillsproactive problem-solvinginitiativetime management