The People Brand

Director

• Develop and execute the owned retail strategy alongside executive leadership.
• Lead the successful launch of the company's first retail locations.
• Create scalable retail operating procedures, playbooks, and best practices.
• Help shape the long-term growth strategy as the retail fleet expands.
• Drive store performance through strong execution, customer experience, and financial management.
• Monitor key retail KPIs including sales, conversion, payroll, traffic, inventory, UPT, AOV, and profitability.
• Recruit, hire, onboard, coach, and develop high-performing retail teams.
• Create engaging retail experiences that reflect the brand's lifestyle and values.
• Collaborate closely with Merchandising, Planning, Marketing, eCommerce, Operations, and Finance.

Director of Retail

Chief Operating Officer

• Partner with the CEO and executive leadership team to shape and execute long-term business strategy.
• Lead enterprise-wide financial planning, forecasting, budgeting, cash flow management, and business performance.
• Drive profitability, inventory optimization, operational efficiency, and sustainable growth.
• Provide executive oversight of operations, supply chain, sourcing, logistics, planning, and customer operations.
• Build scalable systems, reporting, and organizational processes to support continued expansion.
• Foster cross-functional alignment across Finance, Sales, Product, Planning, and Operations.
• Develop organizational structure and leadership capability while maintaining an agile, founder-led culture.
• Serve as a strategic thought partner on major business decisions, balancing growth with operational discipline.

Full-stack Engineer

• Lead the end-to-end engineering and mechanical design of hard goods from concept development through production launch.
• Develop detailed 3D CAD models, engineering drawings, and technical documentation to support product design and manufacturing.
• Design and evaluate prototypes using rapid prototyping technologies including 3D printing, CNC machining, thermoforming, silicone molding, resin casting, and related fabrication methods.
• Plan and execute product validation testing, analyze performance data, and implement design improvements based on testing and field feedback.
• Apply Design for Manufacturing (DFM) and Design for Assembly (DFA) principles to optimize quality, cost, and production efficiency.
• Partner closely with product management, industrial design, sourcing, suppliers, and manufacturing teams to ensure successful commercialization.
• Conduct engineering analysis including material selection, mechanical load evaluation, tolerance analysis, and lifecycle testing.
• Manage multiple development projects simultaneously while maintaining strong organization, documentation, and communication throughout the product lifecycle.

Product Development Engineer, Helmets

Merchandiser

• Work with the Director of Merchandising on the planning, development, and execution of an organization's merchandise strategy
• Analyze market trends and make data-driven decisions to optimize product assortment, pricing, and inventory levels
• Maximize sales and profitability while ensuring that the merchandise aligns with the company's brand and customer expectations
• Participate in merchandising strategies and creation of seasonal assortment plans
• Partner with Director of Merchandising on seasonal style line plan creation and maintenance
• Set and adjust pricing strategies to optimize sales and profitability
• Assist in monitoring weekly sales and analyzing style performance
• Learn to understand target customers by shopping retail stores
• Assist in the development of inventory and markdown strategies
• Maintain the design calendar and development process
• Work with the Director of Merchandising to set seasonal primary and secondary product marketing stories
• Manage incoming photo samples and prepare samples for presentations
• Collaborate with the creative team on product descriptions
• Review photo assets to ensure they meet Outerknown standards
• Work closely with other departments to align merchandise strategies with overall business objectives

Merchandiser, Women's

Software Engineer

• Manage assigned footwear categories from concept handoff through production readiness.
• Drive development timelines, seasonal milestones, and commercialization deliverables.
• Ensure product specifications, BOMs, costing information, and development documentation are accurate and complete.
• Identify risks proactively and partner cross-functionally to keep projects moving forward.
• Support multiple seasonal development calendars throughout the year.
• Track sample progress, approvals, testing requirements, and key development milestones.
• Coordinate with internal teams and factory partners to ensure deadlines are achieved.
• Contribute to process improvements that support scalability and operational efficiency.
• Serve as a primary point of contact for assigned factory partners and suppliers.
• Communicate development priorities, approvals, timelines, and product feedback.
• Monitor sample status, costing requests, testing requirements, and commercialization readiness.
• Partner with factories to resolve fit, construction, quality, and manufacturing challenges.
• Organize and facilitate product fit sessions.
• Document fit feedback and communicate revisions to factory partners.
• Collaborate with Product and Design teams to improve fit, comfort, and overall product performance.
• Ensure products meet quality, construction, and performance expectations.
• Support costing reviews and margin objectives.
• Identify value engineering opportunities alongside sourcing and manufacturing partners.
• Maintain accurate product data, classifications, and documentation.
• Coordinate testing and compliance initiatives to ensure production readiness.

Footwear Product Developer, II

Supply Chain

• Lead end-to-end supply chain operations across demand planning, supply planning, production, logistics, and distribution.
• Develop and execute strategic initiatives that improve supply chain effectiveness and support long-term business objectives.
• Drive operational excellence through process improvement, scalability initiatives, and performance optimization.
• Utilize data and analytics to inform decision-making and improve business outcomes.
• Lead a large, cross-functional supply chain organization, including multiple people leaders and direct reports.
• Build, develop, and mentor high-performing teams focused on service, efficiency, accountability, and continuous improvement.
• Create a strong succession pipeline through coaching, development planning, and talent management.
• Foster a collaborative, inclusive culture that supports employee engagement and organizational growth.
• Partner closely with Product, Sourcing, Quality, Operations, and Commercial teams to ensure successful product delivery.
• Collaborate with key internal stakeholders to leverage best practices and drive alignment across functions.
• Support product quality initiatives, post-sales processes, and operational risk mitigation efforts.
• Establish and monitor performance metrics across supply chain functions.
• Identify opportunities to improve service levels, cost efficiency, inventory management, and overall operational effectiveness.
• Ensure processes, systems, and teams are positioned to support future business growth and increasing complexity.

Director of Supply Chain

Art Director

• Lead the development and execution of creative campaigns across digital, social, photography, video, print, experiential, and integrated marketing channels.
• Define and maintain creative standards, ensuring consistency across all brand expressions.
• Translate business objectives into compelling, consumer-facing creative concepts and campaigns.
• Drive innovative storytelling that strengthens brand equity and consumer engagement.
• Oversee creative projects from concept through execution across multiple channels.
• Direct visual content including photography, video, social assets, digital experiences, and brand collaborations.
• Ensure all creative work is delivered on time, on budget, and aligned with strategic objectives.
• Apply consumer insights, cultural trends, and market opportunities to inform creative direction.
• Lead, mentor, and develop a multidisciplinary creative team.
• Provide ongoing coaching, feedback, and professional development opportunities.
• Foster a collaborative, high-performing creative culture focused on excellence and innovation.
• Build and maintain strong relationships with external agencies, production partners, photographers, and creative vendors.
• Manage creative budgets, content production investments, and campaign resources.
• Present concepts, strategies, and creative recommendations to senior leadership.

Digital Marketing

• Support the coordination and execution of marketing campaigns across multiple channels
• Help manage timelines, deliverables, and approvals to ensure campaigns launch on schedule
• Assist in organizing briefs, assets, and campaign details across teams
• Support quality checks (links, tracking, creative, copy) before campaigns go live
• Coordinate with Creative and Copy teams to gather assets and ensure alignment
• Help maintain the campaign calendar and ensure deadlines are met
• Support A/B testing and basic reporting
• Support the execution of paid media campaigns across platforms (Meta, Google, TikTok)
• Assist with organizing creative briefs and asset delivery
• Help monitor campaign performance and flag any issues
• Support campaign setup QA (links, UTMs, naming conventions)
• Support coordination with SEO and Affiliate partners/agencies
• Assist with content briefs and ensure assets are delivered on time
• Help track deliverables and timelines
• Support basic reporting and performance tracking

Digital Marketing Coordinator

Controller

• Lead Monthly, Quarterly and Annual closing process ensuring all work is accurate and completed on a timely basis.
• Prepare monthly and quarterly financial statements, ensuring all work is accurate and completed on a timely basis (ie. profit and loss statements, balance sheets, and statement of cash flows).
• Maintain internal reporting systems and responsible for the overall consolidation of the financial results.
• Lead and actively participate in the annual financial audit, including work paper preparation.
• Oversee the accounting close process and continuously improve processes to scale with the organization.
• Provide interpretation and application of accounting procedures, principles and pronouncements in accordance with GAAP.
• Assist Financial Planning in preparation of the annual budget.
• Provide oversight for Accounts Payable.