Student, Event Producing, Strategy & Operations
Sun Life
Director of Talent Development and Performance
Flex
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $216,000 - $232,000 per year
Job Level
Lead
About the role
- Develop and lead our strategy and approach to talent management and succession planning to grow talent at Flex
- Define a talent development strategy and drive the success and adoption of initiatives/programs
- Build and maintain strategic people programs, including onboarding, a scalable manager and leadership development program, and one-on-one coaching
- Identify and implement strategies to enhance our internal talent pipeline, considering workforce trends and existing capabilities
- Build curriculum and implement leadership and high performer programs to support growth and retention activities
- Create and be responsible for relevant metrics and KPIs; proactively assessing and addressing talent trends and measuring ROI for our programs
- Evolve the new hire training program, including first week as well as first 90 days
- Identify talent capability gaps and create learning paths to support growth or develop strategies for succession planning
- Work with department leaders and the broader People team to create meaningful development plans for high potential employees and critical roles
- Identify and ensure equality in opportunities at Flex integrating that data and learnings into our programs and principles
- Analyze data to measure the outcomes of programs and process improvement, diagnose root causes, and craft viable solutions
- Evaluate, identify, and partner with vendors as needed to procure/customize content
- Balance team leadership with hands-on execution, working alongside your team to design and deliver key programs
- Define the future of the team, strategically planning for how this lean function will grow and scale with the company
Requirements
- 8+ years experience in Talent Management, L&D, and/or OD or transferable experience
- Proven track record of designing and implementing successful learning programs
- Experience in tech, fintech, or proptech preferred
- Prior experience in a people management role, with a proven ability to coach, and develop talented individuals
- Strong analytical skills with experience in reporting, manipulating, and interpreting data
- Must be able to operate in a fast-paced environment and handle multiple projects simultaneously
- Experience leveraging technology to manage workflow, improve processes, and using data/metrics to improve performance
- Excellent internal customer service and written/verbal communication skills
- Able to make tough calls and comfortable sharing differing perspectives
- Outstanding organizational skills and high attention to detail
- Self-starter who approaches challenges with emotional intelligence and strong problem-solving skills
- Hybrid role with on-site expectations of at least 3 days per week in New York Headquarters; relocation assistance may be available
Benefits
- Competitive pay
- 100% company-paid medical, dental, and vision
- 401(k) + company equity
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program
- Free Flex subscription
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
talent managementlearning and developmentorganizational developmentcurriculum developmentdata analysisKPI measurementprogram designsuccession planningcoachingperformance improvement
Soft skills
leadershipcommunicationanalytical skillsorganizational skillsproblem-solvingemotional intelligencecustomer serviceadaptabilityteam collaborationstrategic planning
