The Jackson Laboratory

Product Marketing

• Development of marketing strategy, channel execution plan and tactics per channel for a marketing campaign(s)
• Development of compelling, scientifically sound scientific content and messaging for campaigns and across all marketing channels, web, email, social, 3rd party and paid advertising, and conferences
• Will contribute to discussion and decision for budget and spending associated with marketing activities.
• Leads marketing tasks related to new product introduction processes, ensuring product & service launch success
• Develop and report out on key performance metrics for campaign performance per marketing activities.
• Own strategy and attend key events & conferences for assigned campaigns and portfolio

Product Marketing Manager – Immunology

Business Analyst

• Manage the end-to-end IT purchasing lifecycle, including requisitions, purchase orders, approvals, receipts, invoice reconciliation, and payment coordination.
• Generate, analyze, and maintain financial, operational, and procurement reports and KPI dashboards.
• Track purchasing commitments, open purchase orders, and budget impacts.
• Maintain inventory records and lifecycle tracking for IT hardware, software, licenses, and technology assets.
• Monitor contract renewal schedules and proactively engage stakeholders to ensure continuity of services and support.

IT Business Operations Analyst

Consultant

• Serve as a scientific differentiator in the BioPharma market supporting client goals by directing them to solutions from JAX Mice, Clinical and Research Services.
• Provide voice of customer feedback to diverse internal stakeholders to improve product and service offerings.
• Work remotely but must be available for domestic and international travel up to 25% of the time.
• Respond to basic, transactional pre- and post-purchase inquiries from Academic and BioPharma customers in a professional and efficient manner.
• Demonstrate detailed understanding of the scientific basis of product and service offerings, troubleshooting orders or experiments, and liaising with internal stakeholders to resolve issues and provide voice of customer feedback.
• Deliver educational presentations, virtually and traveling in person, about educational resources, products, and services available from JMCRS. This includes reading scientific literature and training from internal experts to speak authentically about the content and modifying it to suit the audience's needs.
• Acquire technical sales skills and share responsibility in revenue generation. This includes keeping accurate records of customer's scientific needs and providing the sales team with appropriate contextual information about need, what solutions JMCRS might address this need, and the customer's role in seeking this information.

Associate Technical Consultant – Scientific

Social Media Manager

• Lead JAX’s enterprise social media strategy and strengthen our presence across institutional, scientific, advancement and business audiences.
• Focus on audience growth, engagement, channel strategy, and LinkedIn thought leadership.
• Advise leaders and work with expert content partners to turn complex science, institutional priorities, videos, and philanthropic stories into social-first content.
• Build audience personas and support major campaigns and events.
• Match the right content to the right audiences across channels.

Product Manager

• Provide strategic oversight and operational leadership for the Informatica platform estate
• Establish and maintain Informatica governance practices
• Partner with data platform owners and stakeholders to prioritize Informatica enhancements
• Oversee administration of all Informatica environments
• Ensure consistent management of dev, test, and production environments
• Lead Informatica upgrade, hotfix, patching, and release validation activities
• Monitor platform health and reliability using Operational Insights and observability tools
• Enforce Informatica security standards
• Partner with security, data privacy, and infrastructure teams for compliance
• Serve as a senior escalation point for Informatica platform issues

Informatica Product Owner

Manager

• Lead a team responsible for Microsoft Productivity application suite
• Ensure exceptional customer experience and streamlined processes
• Manage vendors and develop culture of process improvement
• Support strategic technology vision and analyze user behavior
• Establish KPIs to measure success of technology initiatives

Manager, Enterprise Applications – Microsoft Productivity

• Serve as the primary day-to-day liaison to the Board of Trustees
• Plan and manage logistics for Board and Committee meetings
• Develop and produce Board materials
• Support Board Committees by drafting agendas and preparing materials
• Collaborate with General Counsel on governance activities
• Support Trustee recruitment, onboarding, and performance assessment