Manager, Enterprise Applications – Microsoft Productivity

The Jackson Laboratory

Manager of IT professionals to lead teams for Microsoft Productivity applications suite. Ensuring exceptional customer experiences, streamlined processes, and managing vendor relationships in the United States.

Posted 5/22/2026full-timeRemote • California, Connecticut, Maine • 🇺🇸 United StatesMid-LevelSenior💰 $98,885 - $165,554 per yearWebsite

About the role

Key responsibilities & impact

Lead a team responsible for Microsoft Productivity application suite
Ensure exceptional customer experience and streamlined processes
Manage vendors and develop culture of process improvement
Support strategic technology vision and analyze user behavior
Establish KPIs to measure success of technology initiatives

Requirements

What you’ll need

Deep understanding of Microsoft Productivity suite applications
Experience in technology solutions and identity management
Management experience with proven track record
Associate degree required; bachelor's degree preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Productivity applicationstechnology solutionsidentity management

Soft Skills

leadershipcustomer experienceprocess improvementvendor managementstrategic visionuser behavior analysis

Certifications

associate degreebachelor's degree