Associate Technical Consultant – Scientific

The Jackson Laboratory

Associate Technical Information Scientific Consultant providing support for customer scientific goals remotely. Involves travel and a focus on BioPharma market solutions and client interaction.

Posted 6/19/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $56,538 - $94,658 per yearWebsite

About the role

Key responsibilities & impact

Serve as a scientific differentiator in the BioPharma market supporting client goals by directing them to solutions from JAX Mice, Clinical and Research Services.
Provide voice of customer feedback to diverse internal stakeholders to improve product and service offerings.
Work remotely but must be available for domestic and international travel up to 25% of the time.
Respond to basic, transactional pre- and post-purchase inquiries from Academic and BioPharma customers in a professional and efficient manner.
Demonstrate detailed understanding of the scientific basis of product and service offerings, troubleshooting orders or experiments, and liaising with internal stakeholders to resolve issues and provide voice of customer feedback.
Deliver educational presentations, virtually and traveling in person, about educational resources, products, and services available from JMCRS. This includes reading scientific literature and training from internal experts to speak authentically about the content and modifying it to suit the audience's needs.
Acquire technical sales skills and share responsibility in revenue generation. This includes keeping accurate records of customer's scientific needs and providing the sales team with appropriate contextual information about need, what solutions JMCRS might address this need, and the customer's role in seeking this information.

Requirements

What you’ll need

PhD in biomedical sciences and related disciplines which use the mouse as a model organism required.
Knowledge and expertise around iPSC cell culture, oncology, immunology, and autoimmune disease.
Scientific: Ability to understand and be naturally conversant in a customer’s scientific goals, including in-depth understanding of research methods; experimental design, troubleshooting, and data analysis; current topics in biomedical research; and mouse genetics.
Communication and interpersonal skills: exquisite attention to detail communicated verbally and in writing, situational awareness, emotional intelligence, and self-control, so as to represent our organization in a professional manner.
Problem solving and conflict resolution: understand and analyze customer data, gather information from various computer databases to validate assumptions, and offer solutions that will address both the customer's immediate concern and anticipate the customer's deeper, sometimes unspoken, needs.
Presentation and teaching skills: Ability to develop presentations and effectively convey educational information to a variety of audiences in the biomedical field including scientists, technicians, and procurement.
Teamwork: Ability to operate in partnership with others, identifying and honoring shared goals. Demonstrate commitment to creating a high-performance culture and positive work environment. Includes improving the customer experience, coping with and supporting change, and favoring solution-driven approaches.
Computer: ease of maneuvering between multiple databases to find information, identify inconsistencies, and summarize information accurately; use Microsoft Office products and customer management software for accurate record keeping and communication internally and externally.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Jackson Laboratory Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1929 🧬 Biotechnology 🔬 Science 📚 Education Biotechnology
Science
Education The Jackson Laboratory is a nonprofit biomedical research organization that develops and distributes genetically defined mouse models, cell and computational resources, and preclinical services to accelerate biomedical discovery and translation to the clinic. It provides research platforms, data-science tools, custom model generation, and training and education programs for scientists, clinicians, and students, and partners with industry and academic groups to enable personalized medicine and drug development. JAX combines laboratory research, core services, and education to bridge mouse and human data and support advances in genetics and disease biology. Associate Technical Consultant – Scientific Job not on LinkedIn 🔥 31 minutes ago 🏄 California – Remote 💵 $56.5k - $94.7k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as a scientific differentiator in the BioPharma market supporting client goals by directing them to solutions from JAX Mice, Clinical and Research Services.
Provide voice of customer feedback to diverse internal stakeholders to improve product and service offerings.
Work remotely but must be available for domestic and international travel up to 25% of the time.
Respond to basic, transactional pre- and post-purchase inquiries from Academic and BioPharma customers in a professional and efficient manner.
Demonstrate detailed understanding of the scientific basis of product and service offerings, troubleshooting orders or experiments, and liaising with internal stakeholders to resolve issues and provide voice of customer feedback.
Deliver educational presentations, virtually and traveling in person, about educational resources, products, and services available from JMCRS. This includes reading scientific literature and training from internal experts to speak authentically about the content and modifying it to suit the audience's needs.
Acquire technical sales skills and share responsibility in revenue generation. This includes keeping accurate records of customer's scientific needs and providing the sales team with appropriate contextual information about need, what solutions JMCRS might address this need, and the customer's role in seeking this information. 🎯 Requirements
PhD in biomedical sciences and related disciplines which use the mouse as a model organism required.
Knowledge and expertise around iPSC cell culture, oncology, immunology, and autoimmune disease.
Scientific: Ability to understand and be naturally conversant in a customer’s scientific goals, including in-depth understanding of research methods; experimental design, troubleshooting, and data analysis; current topics in biomedical research; and mouse genetics.
Communication and interpersonal skills: exquisite attention to detail communicated verbally and in writing, situational awareness, emotional intelligence, and self-control, so as to represent our organization in a professional manner.
Problem solving and conflict resolution: understand and analyze customer data, gather information from various computer databases to validate assumptions, and offer solutions that will address both the customer's immediate concern and anticipate the customer's deeper, sometimes unspoken, needs.
Presentation and teaching skills: Ability to develop presentations and effectively convey educational information to a variety of audiences in the biomedical field including scientists, technicians, and procurement.
Teamwork: Ability to operate in partnership with others, identifying and honoring shared goals. Demonstrate commitment to creating a high-performance culture and positive work environment. Includes improving the customer experience, coping with and supporting change, and favoring solution-driven approaches.
Computer: ease of maneuvering between multiple databases to find information, identify inconsistencies, and summarize information accurately; use Microsoft Office products and customer management software for accurate record keeping and communication internally and externally. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Global Travel Consultant 🔥 35 minutes ago Advertiser 1 - 10 👥 B2C 📚 Education Website LinkedIn All Job Openings Global Travel Consultant assisting clients with vacation planning and inquiries for travel opportunities. Flexible remote role offering training and support in the travel industry. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🦅 H1B Visa Sponsor Absence Claims Consultant 🔥 1 hour ago ComPsych 1001 - 5000 ⚕️ Healthcare Insurance 🧘 Wellness 🤝 B2B Website LinkedIn All Job Openings Absence Claims Consultant maintaining a book of business for HR inquiries. Focusing on efficient customer service and communication for leave management processes. 🇺🇸 United States – Remote 💵 $22 - $25 / hour ⏰ Full Time 🟢 Junior 💼 Consultant 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Integrations Consultant 🔥 2 hours ago Omatic 51 - 200 Website LinkedIn All Job Openings Integrations Consultant handling customer onboarding and training for non-profit software. Delivering customer success through tailored solutions and effective communication in a dynamic team. 🇺🇸 United States – Remote 💰 Private Equity Round on 2016-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Workday Integrations Consultant, Workday Integrations Certified 🔥 2 hours ago Strada 5001 - 10000 👥 HR Tech ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Workday Integrations Consultant responsible for deployment and support of Workday applications. Engaging in all project lifecycle stages, from planning to delivery, ensuring quality standards. 🇺🇸 United States – Remote 💵 $88.2k - $163.8k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant 🦅 H1B Visa Sponsor Delivery Consultant I 🔥 3 hours ago Alight Solutions 10,000+ employees 🏢 Enterprise 👥 HR Tech ☁️ SaaS Website LinkedIn All Job Openings Overseeing accounting reconciliations for a portfolio of clients. Managing operations team outputs and supporting colleague development through coaching. 🇺🇸 United States – Remote 💵 $65k - $75k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🦅 H1B Visa Sponsor View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

iPSC cell cultureoncologyimmunologyautoimmune diseaseexperimental designtroubleshootingdata analysismouse geneticsbiomedical research

Soft Skills

communication skillsinterpersonal skillsattention to detailsituational awarenessemotional intelligenceproblem solvingconflict resolutionpresentation skillsteaching skillsteamwork

Certifications

PhD in biomedical sciences