The Home Depot

Manager

• Drive Services sales growth by cultivating and sustaining a strategic partnership with Service Providers.
• Oversee the lifecycle of Service Providers, including sourcing, onboarding, and compliance.
• Ensure alignment with business goals and service standards through partnership reviews.
• Conduct regular check-ins with Service Providers to assess performance and compliance.
• Facilitate ongoing training and development for Service Providers on operational standards.

District Service Manager

Learning and Development

• Create learning objectives, design documents, storyboards, and other learning design deliverables
• Develop learning solutions using project-based templates
• Test and debug deliverables for quality assurance
• Ensure learning solutions align with desired outcomes
• Partner with Learning Strategy Senior Managers on confirming needs analysis and instructional strategy
• Know standard eLearning development tools and software (Articulate Storyline and Presenter, Adobe Captivate)
• Proactively communicate task and project status to client group and management
• Assist in the interviewing, selection, and onboarding of contractors and associates

Instructional Designer

Director

• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
• Informs and drives strategic alignment and partnerships with functional and technical peers and leaders
• Connects the dots across multiple levels and related functions to understand the business holistically
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform strategy
• Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives
• Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action
• Defines and communicates value propositions, success metrics, and outcomes
• Documents, reviews and ensures that all quality and change control standards are met
• Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement
• Drives operational excellence to create internal customer satisfaction and meet operational metrics while prioritizing external customer needs
• Understands and articulates the value creation and business proposition to teams and functional partners
• Provides leadership, mentoring, and coaching to direct reports
• Manages and coordinates strategic direction for staff
• Attracts, retains, develops, and motivates top talent
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback

Technology Director

Accounting Manager

• Trade Credit Analyst serves as a strategic and innovative partner focused on supporting business growth.
• Responsible for day-to-day activities for Order to Cash (OTC) specifically related to Trade Credit business.
• Partners with internal teams and external business partners.
• Resolves discrepancies and solves problems, improves the accounting trade credit processes.
• Executes cash application, invoice adjustments and refunds, reconciliations, and other month-end tasks within SAP, Blackline, and other third-party applications.
• Supports departmental and strategic projects, collaborates with project/product managers, and balances workload.
• Presents continuous improvement recommendations to managers and leaders.

Trade Credit Accounting Analyst

• Responsible for the execution of all Asset Protection and Safety initiatives within Supply Chain for geographic area.
• Driving shrink mitigation, accuracy, safety, regulatory compliance and physical security standards.
• Collaborates with Supply Chain leaders and facilities to ensure all Asset Protection and Safety programs are executed to standard.
• Leading, coaching and developing the Asset Protection field teams.
• Onboarding, training, coaching, development and communication of all Asset Protection processes, programs, and trends.
• Drives accountability to the Asset Protection and Safety deliverables.
• Leads internal and external case activity, supports investigative efforts, analyzes information
• Monitors progress for shrink, safety and regulatory compliance initiatives.

Regional Asset Protection Manager

Accountant

• Interpret legal documents to determine tax liability and compliance
• Tax Planning, Accounting, Research, Compliance, and Audit Defense
• Serve as principal contact on projects with governmental officials, outside counsel, and business partners
• Responsible for ensuring timely filing of tax returns and accurate accounting reserves
• Serve as liaison between SSC and subsidiary businesses in the US and internationally
• Participation on cross-functional teams as a subject-matter expert
• Coaching and mentoring of associates in the department

Senior Tax Accountant

• Responsible for supporting a team of tax professionals in the overall achievement of the Tax Department's goals.
• Participate in one or more projects with governmental officials, outside counsel, and business partners.
• Participate in special studies to determine tax implications of company operations.
• Responsible for ensuring the accurate and timely filing of tax returns and for the accurate statement of accounting reserves.
• Serve as liaison between SSC and subsidiary businesses in the US and internationally.
• Participation in cross-functional teams.

Income Tax Accountant

Engineer

• Lead or assist in control systems design projects, ensuring they are completed on time, within budget, and according to specifications and safety regulations.
• Collaborates and works closely with other departments including operations, maintenance, and IT, to ensure seamless project execution and adherence to timelines and budgets.
• Coding of control systems for conveyor and other automation solutions to improve efficiency and performance.

Controls Engineer

• Overseeing and directing a team comprising District Services Managers (DSM), Assistant Market Managers (AMM), Branch Install Managers (BIM), Sales Managers (SM), and Regional Provider Managers (RPM).
• Focus on pipeline, conversion, customer service and provider management to achieve profitability while delivering an excellent installation experience for Home Depot customers.
• Accountable for leading and developing a team of high-performing field associates.
• Communicating the strategic vision of Home Services, ensuring safety of all associates and compliance with all regulations and requirements.
• Meeting or exceeding targets for assigned sales plans.
• Regularly engages with and communicate initiatives to field leadership including RVPs, regional support teams, and DMs to ensure field connectivity.
• Responsible for achieving profitability for assigned geography by ensuring sales teams are meeting or exceeding targets for sales plans.
• Handling escalated customer issues in partnership with field leadership.
• Lead field associates to develop and reinforce selling and operational skills and desired behaviors through education, coaching, mentorship, and motivation.
• Analyze and interpret sales (ie, pipeline, conversion, gross/net/POS sales), financial (ie, installed revenue, gross margin, operating profit, EBIT) and operational (ie, cycle time, customer satisfaction, provider capacity, utilization and in-stock, safety, compliance) metrics across assigned services area.
• Identify opportunities and implement appropriate game plans for improvement.
• Ensure safety standards are in compliance with THD, state, and federal regulations.
• Execute Home Services strategy consistently across assigned services area to deliver growth, profitability, and an enhanced customer experience.
• Optimize diverse talent through a demonstrated commitment to equal employment opportunity.

Field Director, Services

Account Executive

• A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers.
• Conduct professional and compelling sales presentations.
• Travel and engage in outside sales activities, primarily in customers' homes.
• Assess customer needs and develop price quotes.
• Maintain local relationships and bring awareness to HDIS programs.

Field Sales Consultant, Exteriors

• Travel and engage in outside sales activities, primarily in customers' homes
• Conduct professional and compelling sales presentations
• Adapt quickly to changing customer needs and effectively advocate HDIS solutions
• Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
• Present warranty and available financing options to customers
• Prepare for appointments, commute to/from appointments and process sales-related paperwork
• Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events
• Proactively seek out new referrals and develop and maintain relationships with store management and associates
• Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings

• Responsible for selling exterior and interior products and services to customers
• Conduct sales visits to customer homes and trade shows
• Make individually-tailored product recommendations
• Develop and negotiate customized price quotes
• Present warranty information and financial options
• Complete required sales contracts and paperwork
• Take measurements to ensure installation specifications meet requirements
• Proactively solicit and acquire new customers

Field Sales Consultant – Exteriors

• Responsible for selling the Company's exterior and interior products and services to customers.
• Conduct professional and compelling sales presentations.
• Engage in outside sales activities primarily in customers' homes.
• Proactively seek out new referrals and maintain relationships with store management and associates.
• Complete required sales contracts and paperwork.

Field Sales Consultant, Interiors

• Drive incremental sales growth and profitability through account relationships.
• Monitor key performance indicators for assigned professional customers.
• Meet or exceed financial performance to plan.
• Review pertinent Pro customer satisfaction results to understand customers' perspectives.

Outside Sales Representative

• Works with senior leaders to shape the go-forward vision for the organization from a specific domain perspective
• Works with vendors and partners on the successful strategy, planning, and implementation of critical tooling and platforms
• Participates in and influences development of technology roadmaps across the enterprise
• Evaluates new technologies for adoption across the enterprise
• Drives thought leadership and innovation within the organization
• Fields questions from product, project and support teams
• Evangelizes successful usage of tooling and technologies with teams
• Monitors tools and leads conversations to encourage collaboration across product teams
• Teaches, mentors, grows, and advises other domain experts in the organization (including direct reports, if applicable)
• Documents, reviews and ensures that all quality and change control standards are met
• Works with vendors and partners on the successful planning and implementation of critical tooling and platforms
• Participates in and leads review board sessions to drive consistency across the enterprise
• Acts as a point of escalation for teams facing extremely complex challenges
• Participates in and leads learning activities within the organization
• Connects teams facing similar challenges and problems to encourage consistency
• Provides leadership, mentoring, and coaching to direct reports (if applicable)
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback (if applicable)
• Attracts, retains, develops, and motivates top talent (applicable if incumbent has direct reports)

District Service Manager

Instructional Designer

Technology Director

Trade Credit Accounting Analyst

Regional Asset Protection Manager

Senior Tax Accountant

Income Tax Accountant

Controls Engineer

Field Director, Services

Field Sales Consultant, Exteriors

Field Sales Consultant, Exteriors

Field Sales Consultant – Exteriors

Field Sales Consultant, Interiors

Outside Sales Representative

Distinguished Engineer, Material Handling Systems