HR Services Contact Center Associate

The Home Depot

Contact Center Associate at Home Depot providing HR customer service through inbound and outbound communication. Handling pay and HR issues through exceptional customer service.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Handles incoming calls, identifies and documents issues, processes the necessary transaction or escalates the issue to Tier II for further research and resolution.
Supports organization changes through high volume transactional support as needed.
Processes transaction requests received via call, mail, fax or email.
Provides exceptional customer service.

Requirements

What you’ll need

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Associate Degree, some college education or HR experience in a shared services environment.
Case Management application experience.
Excellent interpersonal skills.
Patience, teamwork, self-motivated, upbeat and a great attitude; desire to always create a positive outcome; confident.
Adaptable and flexible.
History of punctuality and good attendance.
Ability to use probing questions to get to the root of a problem.
Bilingual Spanish is a plus but not required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Home Depot Website LinkedIn All Job Openings 10,000+ employees Founded 1978 🛒 Retail 👥 B2C 💰 Debt Financing on 2007-07 Retail
B2C The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry. HR Services Contact Center Associate Job not on LinkedIn 🔥 1 minute ago 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handles incoming calls, identifies and documents issues, processes the necessary transaction or escalates the issue to Tier II for further research and resolution.
Supports organization changes through high volume transactional support as needed.
Processes transaction requests received via call, mail, fax or email.
Provides exceptional customer service. 🎯 Requirements
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Associate Degree, some college education or HR experience in a shared services environment.
Case Management application experience.
Excellent interpersonal skills.
Patience, teamwork, self-motivated, upbeat and a great attitude; desire to always create a positive outcome; confident.
Adaptable and flexible.
History of punctuality and good attendance.
Ability to use probing questions to get to the root of a problem.
Bilingual Spanish is a plus but not required. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Call Center Specialist 🔥 2 hours ago Puppy Dreams 1 - 10 🔒 Cybersecurity 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Full Time Call Center Specialist for ClaimsPro LP, managing claims via phone for clients. Answering calls, entering claim information, and ensuring smooth communication with clients and internal teams. 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Contact Center Quality Analyst 🔥 3 hours ago Harbor Health 11 - 50 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Contact Center Quality Analyst at Harbor Health responsible for auditing interactions to ensure quality and compliance in healthcare service. Collaborating cross-functionally to enhance member experience. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Contact Center Rep. II – Bilingual Spanish 🔥 4 hours ago TD 10,000+ employees 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Contact Center Representative providing quality customer service and sales in a Contact Center environment. Achieving a high level of success by understanding customer needs and identifying opportunities to grow the business. 🇺🇸 United States – Remote 💵 $22 - $29 / hour 💰 Grant on 2023-10 ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required Contact Center Agent 🔥 4 hours ago Recruit WA 1 - 10 🎯 Recruiter 👥 HR Tech 📚 Education Website LinkedIn All Job Openings Contact Center Agent at Walker Advertising connecting individuals with legal assistance via inbound and outbound communication. Deliver exceptional customer service in a fast-paced, goal-driven environment. 🇺🇸 United States – Remote 💵 $16 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative 🗣️🇪🇸 Spanish Required Call Center Representative – III 🔥 11 hours ago Trustmark 1001 - 5000 ⚕️ Healthcare Insurance 🤝 B2B 🧘 Wellness Website LinkedIn All Job Openings Call Center Representative at Trustmark responding to high volume of client inquiries and processing information. Researching and resolving issues while collaborating with internal teams. 🇺🇸 United States – Remote 💵 $23 - $33 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative 🦅 H1B Visa Sponsor View More Call Center Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Case Management application experience

Soft Skills

interpersonal skillspatienceteamworkself-motivatedupbeat attitudepositive outcome orientationconfidenceadaptabilityflexibilityproblem-solving

Certifications

Associate DegreeHR experience