Digital Account Manager
The Hoffman Agency
full-time
Posted on:
Location Type: Hybrid
Location: Boston • California, Massachusetts, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $79,400 - $99,400 per year
Job Level
Mid-LevelSenior
About the role
- Lead and manage digital and social programs for multiple clients, ensuring flawless execution and strategic alignment with client goals.
- Manage client communications and deliverables, leading calls, presenting updates, and proactively identifying opportunities to strengthen programs.
- Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results.
- Ideate and create quality, error free work on multiple social and digital channels.
- Proven ability to lead projects from planning to execution with precision and time management while maintaining high-quality outcomes.
- Measure success on all platforms, sharing actionable insights with your account teams and clients.
- Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement.
- Manage direct report(s) while coaching and mentoring junior team members, providing feedback, actionable steps, and setting goals to support career advancement at Hoffman.
- Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation.
Requirements
- Bachelor’s degree in business, PR/Advertising, Communications, Journalism or Liberal Arts
- 4-6 years of public relations experience (agency experience is preferred)
- Strong understanding of the tech sector and enthusiasm for emerging technologies.
- Proven ability to manage client relationships, lead campaigns, and collaborate across teams.
- A proactive problem solver who thrives in a fast-paced, creative environment.
- Adept at problem-solving and loves a challenge
- Has a sense of humor – required
Benefits
- 20 PTO days
- 11 holidays including MLK day, President’s Day, and Floating Holiday
- Birthday PTO
- 401(k) match
- Going the extra kilometer (gain extra time off from going above and beyond)
- Knock-off early on Fridays!
- Weekly Wellness Hour
- Sabbatical program
- Home office stipend
- Wellness and Professional Development Fund
- Mentor Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media content strategycampaign managementproject managementtime managementdata analysiscontent creationcommunity managementdigital engagementclient relationship managementpublic relations
Soft skills
leadershipcommunicationproblem-solvingcollaborationcoachingmentoringstrategic thinkingcreativityadaptabilityhumor
Certifications
Bachelor’s degree